This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade D 156 complaints

Continental Credit Control - Debt Collector Complaint Profile

CFPB complaint profile across 11 states, reputation grade D.

Complaints by issue type

What consumers report about Continental Credit Control

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record continental-credit-control Continental Credit Control

Grade D · 156 CFPB filings · 99% timely · lead issue: Attempts to collect debt not owed

  • VOL 156
  • GRADE D
  • 12MO 8
  • STATES 11
  • TIMELY 99%
  • DISPUTE 33%
  • ISSUE Attempts to collect debt n…
  • RANK #645
  • COMPOSE Not ranked

Volume peers

Nearest volume peer: RJM Acquisition LLC (156 complaints)

RJM Acquisition LLCRJM Acquisition LLC156Unlimited Progress CorpUnlimited Progress Corp156Continental Credit Control (this)Continental Credit Control (…156DRB-40, LLCDRB-40, LLC157Western-Shamrock CorporationWestern-Shamrock Corporation157
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Continental Credit Control's 156 CFPB complaints sit next to RJM Acquisition LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 156 complaints break down

Every complaint issue type on record for Continental Credit Control, not just the top ones shown above.

Reputation score breakdown

D
Composite reputation score
52.6/100
Continental Credit Control

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume F
156
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
99%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate B
33%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend B
Falling
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

State-heavy filing map

89.7% of Continental Credit Control's CFPB filings land in California

Concentration is computed from this collector's company_states rows only, not a national baseline. Corpus placement method.

Dominant state
California 89.7%
140 of 156 filings · 11 states touched
Seasonal peak
2024-10 10.1%
8–15% band · 11 filings
Corpus ranks
#645 volume
Composite not ranked (fewer than 200 complaints)
Volume rank among 5,420 collectors

How does Continental Credit Control compare to its peers?

How does Continental Credit Control compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
Continental Credit Control National average
Complaints (last 12 mo)lower is better
8
0
268
Timely-response ratehigher is better
99%
94%
91%
Consumer-dispute ratelower is better
33%
11%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy Continental Credit Control a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 10 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 40%60%80%100%120% 0%10%20%30%40% Timely response rate (%) Dispute rate (%) Continental Credit Control vs. 9 similar-volume peers, by response speed and dispute rate Continental Credit ControlRJM ACQUISITION LLCUnlimited Progress CorpYSA ARM LLC DBA Oxygen XLWestern-Shamrock CorporationDRB-40, LLCD. SCOTT CARRUTHERSGlobal Trust Management LLCLaw Offices of Robert J. Colclough, IIILOBEL FINANCIAL CORPORATION
Source: CFPB Consumer Complaint Database

Continental Credit Control's complaint volume in context

Continental Credit Control vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

156 Top 12% higher than 88% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). Below this entry. 40–60: 260 collectors (5%). Below this entry. 60–80: 163 collectors (3%). Below this entry. 80–100: 112 collectors (2%). Below this entry. 100–120: 63 collectors (1%). Below this entry. 120–140: 67 collectors (1%). Below this entry. 140–160: 53 collectors (1%). This entry sits in this band. 160–180: 42 collectors (1%). Above this entry. 180–200: 55 collectors (1%). Above this entry. 200–220: 536 collectors (10%). Above this entry. Continental Credit Control 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Falling ↓
2024-04 2026-03

Issue Detail Breakdown

Issue Complaints
Attempts to collect debt not owed
55
Cont'd attempts collect debt not owed
25
Written notification about debt
22
False statements or representation
21
Communication tactics
11
Disclosure verification of debt
11
Took or threatened to take negative or legal action
7
Threatened to contact someone or share information improperly
2
Electronic communications
2

Where do complaints against Continental Credit Control come from?

Continental Credit Control's own per-state count, not a national baseline.

Top states by complaints against Continental Credit Control

Across 11 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Continental Credit Control: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 156.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 98.70967741935483%.

4 peers

Know your rights before responding to Continental Credit Control: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.