What is the most common complaint against Continental Credit Control?

The most common issue consumers report about Continental Credit Control is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 156 complaints filed with the CFPB.

Are complaints against Continental Credit Control increasing or decreasing?

Complaints against Continental Credit Control are falling. The company received 8 complaints in the last 12 months, showing improvement over prior periods.

What is Continental Credit Control's reputation grade?

Continental Credit Control has a reputation grade of D (score: 52.6/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Continental Credit Control respond to consumer complaints?

Continental Credit Control has a 99% timely response rate to CFPB complaints. Consumers disputed the company's response in 33% of cases.

In how many states does Continental Credit Control operate?

Continental Credit Control has received CFPB complaints from consumers in 11 states, with the most complaints from California (140 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Continental Credit Control - Debt Collector Complaint Profile

CFPB complaint profile across 11 states, reputation grade D.

Compiled by PlainCollector

Attempts to collect debt not owed

55
Cont'd attempts collect debt not owed

25
Written notification about debt

22
False statements or representation

21
Communication tactics

11
Disclosure verification of debt

11

Data updated September 2026

CFPB complaint disposition

CCDB record continental-credit-control Continental Credit Control

Grade D · 156 CFPB filings · 99% timely · lead issue: Attempts to collect debt not owed · vol #645 · compose #3777

VOL 156
GRADE D
12MO 8
STATES 11
TIMELY 99%
DISPUTE 33%
ISSUE Attempts to collect debt n…
RANK #645
COMPOSE #3,777

Volume peers

Nearest volume peer: RJM Acquisition LLC (156 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Continental Credit Control's 156 CFPB complaints sit next to RJM Acquisition LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

89.7% of Continental Credit Control's CFPB filings land in California

High volume does not equal a clean composite: Continental Credit Control is volume #645 but composite #3,777, while California dominates the geography. Corpus placement method.

Dominant state: California 89.7%; 140 of 156 filings · 11 states touched
Seasonal peak: 2024-10 10.1%; 8–15% band · 11 filings
Divergent corpus ranks: #645 volume; #3,777 composite; Cleanest-composite ladder is 3,132 places worse than volume

How does Continental Credit Control compare to its peers?

How does Continental Credit Control compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Continental Credit Con… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

99%

94%

91%

Consumer-dispute ratelower is better

33%

11%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2024-04 2026-03

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	55
Cont'd attempts collect debt not owed	25
Written notification about debt	22
False statements or representation	21
Communication tactics	11
Disclosure verification of debt	11
Took or threatened to take negative or legal action	7
Threatened to contact someone or share information improperly	2
Electronic communications	2

Where do complaints against Continental Credit Control come from?

Continental Credit Control's own per-state count, not a national baseline.

California

140
Texas

3
Minnesota

2
Oklahoma

2
Alaska

1
Arkansas

1
Florida

1
Illinois

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Continental Credit Control: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 156.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 98.70967741935483%.

4 peers

Know your rights before responding to Continental Credit Control: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.