What is the most common complaint against Sentry Recovery and Collections, Inc.?

The most common issue consumers report about Sentry Recovery and Collections, Inc. is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 380 complaints filed with the CFPB.

Are complaints against Sentry Recovery and Collections, Inc. increasing or decreasing?

Complaints against Sentry Recovery and Collections, Inc. are rising. The company received 150 complaints in the last 12 months, indicating an upward trend in consumer issues.

What is Sentry Recovery and Collections, Inc.'s reputation grade?

Sentry Recovery and Collections, Inc. has a reputation grade of D (score: 50.3/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Sentry Recovery and Collections, Inc. respond to consumer complaints?

Sentry Recovery and Collections, Inc. has a 93% timely response rate to CFPB complaints. Consumers disputed the company's response in 29% of cases.

In how many states does Sentry Recovery and Collections, Inc. operate?

Sentry Recovery and Collections, Inc. has received CFPB complaints from consumers in 32 states, with the most complaints from Nevada (214 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Sentry Recovery and Collections, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 32 states, reputation grade D.

Compiled by PlainCollector

Attempts to collect debt not owed

183
Written notification about debt

64
False statements or representation

42
Took or threatened to take negative or legal action

34
Cont'd attempts collect debt not owed

23
Communication tactics

18

Data updated September 2026

CFPB complaint disposition

CCDB record sentry-recovery-and-collections-inc Sentry Recovery and Collections, Inc.

Grade D · 380 CFPB filings · 93% timely · lead issue: Attempts to collect debt not owed · vol #333 · compose #4128

VOL 380
GRADE D
12MO 150
STATES 32
TIMELY 93%
DISPUTE 29%
ISSUE Attempts to collect debt n…
RANK #333
COMPOSE #4,128

Volume peers

Nearest volume peer: The Best Service Co.,Inc (382 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Sentry Recovery and Collections, Inc.'s 380 CFPB complaints sit next to The Best Service Co.,Inc on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

56.3% of Sentry Recovery and Collections, Inc.'s CFPB filings land in Nevada

High volume does not equal a clean composite: Sentry Recovery and Collections, Inc. is volume #333 but composite #4,128, while Nevada dominates the geography. Corpus placement method.

Dominant state: Nevada 56.3%; 214 of 380 filings · 32 states touched
Seasonal peak: 2026-01 10.1%; 8–15% band · 30 filings
Divergent corpus ranks: #333 volume; #4,128 composite; Cleanest-composite ladder is 3,795 places worse than volume

How does Sentry Recovery and Collections, Inc. compare to its peers?

How does Sentry Recovery and Collections, Inc. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Sentry Recovery and Co… National average

Complaints (last 12 mo)lower is better

150

268

Timely-response ratehigher is better

93%

99%

91%

Consumer-dispute ratelower is better

29%

27%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2024-04 2026-03

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	183
Written notification about debt	64
False statements or representation	42
Took or threatened to take negative or legal action	34
Cont'd attempts collect debt not owed	23
Communication tactics	18
Disclosure verification of debt	11
Threatened to contact someone or share information improperly	3
Improper contact or sharing of info	2

Where do complaints against Sentry Recovery and Collections, Inc. come from?

Sentry Recovery and Collections, Inc.'s own per-state count, not a national baseline.

Nevada

214
California

81
Florida

12
Texas

12
Arizona

6
Georgia

5
Illinois

5
Ohio

5

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Sentry Recovery and Collections, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 380.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 92.65175718849841%.

4 peers

Know your rights before responding to Sentry Recovery and Collections, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.