This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade D 380 complaints

Sentry Recovery and Collections, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 32 states, reputation grade D.

Complaints by issue type

What consumers report about Sentry Recovery and Collections, Inc.

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record sentry-recovery-and-collections-inc Sentry Recovery and Collections, Inc.

Grade D · 380 CFPB filings · 93% timely · lead issue: Attempts to collect debt not owed · vol #333 · compose #385

  • VOL 380
  • GRADE D
  • 12MO 150
  • STATES 32
  • TIMELY 93%
  • DISPUTE 29%
  • ISSUE Attempts to collect debt n…
  • RANK #333
  • COMPOSE #385

Volume peers

Nearest volume peer: The Best Service Co.,Inc (382 complaints)

Delbert ServicesDelbert Services376First National Bank of OmahaFirst National Bank of Omaha377Sentry Recovery and Collections, Inc. (this)Sentry Recovery and Collecti…380The Best Service Co.,IncThe Best Service Co.,Inc382Leafy Financial, LLCLeafy Financial, LLC383
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Sentry Recovery and Collections, Inc.'s 380 CFPB complaints sit next to The Best Service Co.,Inc on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 380 complaints break down

Every complaint issue type on record for Sentry Recovery and Collections, Inc., not just the top ones shown above.

Reputation score breakdown

D
Composite reputation score
50.3/100
Sentry Recovery and Collections, Inc.

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume F
380
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
93%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate B
29%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend D
Rising
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

State-heavy filing map

56.3% of Sentry Recovery and Collections, Inc.'s CFPB filings land in Nevada

Concentration is computed from this collector's company_states rows only, not a national baseline. Corpus placement method.

Dominant state
Nevada 56.3%
214 of 380 filings · 32 states touched
Seasonal peak
2026-01 10.1%
8–15% band · 30 filings
Corpus ranks
#333 volume
#385 composite
Among 5,420 volume-ranked / 536 scored collectors with 200+ complaints

How does Sentry Recovery and Collections, Inc. compare to its peers?

How does Sentry Recovery and Collections, Inc. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
Sentry Recovery and Collections, Inc. National average
Complaints (last 12 mo)lower is better
150
57
268
Timely-response ratehigher is better
93%
99%
91%
Consumer-dispute ratelower is better
29%
27%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy Sentry Recovery and Collections, Inc. a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 10 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 92%94%96%98%100%102% 0%10%20%30%40% Timely response rate (%) Dispute rate (%) Sentry Recovery and Collections, Inc. vs. 9 similar-volume peers, by response speed and dispute rate Sentry Recovery and Collections, Inc.The Best Service Co.,IncFIRST NATIONAL BANK OF OMAHADelbert ServicesLloyd & McDaniel, PLCAmerican Profit Recovery, Inc., Marlborough, MA BranchMesserli & Kramer P.A.Financial Recovery Services, Inc.Financial Credit Network IncF.H. Cann & Associates, Inc.
Source: CFPB Consumer Complaint Database

Sentry Recovery and Collections, Inc.'s complaint volume in context

Sentry Recovery and Collections, Inc. vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

380 Top 6% higher than 94% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). Below this entry. 40–60: 260 collectors (5%). Below this entry. 60–80: 163 collectors (3%). Below this entry. 80–100: 112 collectors (2%). Below this entry. 100–120: 63 collectors (1%). Below this entry. 120–140: 67 collectors (1%). Below this entry. 140–160: 53 collectors (1%). Below this entry. 160–180: 42 collectors (1%). Below this entry. 180–200: 55 collectors (1%). Below this entry. 200–220: 536 collectors (10%). This entry sits in this band. Sentry Recovery and Collections, Inc. 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Rising ↑
2024-04 2026-03

Issue Detail Breakdown

Issue Complaints
Attempts to collect debt not owed
183
Written notification about debt
64
False statements or representation
42
Took or threatened to take negative or legal action
34
Cont'd attempts collect debt not owed
23
Communication tactics
18
Disclosure verification of debt
11
Threatened to contact someone or share information improperly
3
Improper contact or sharing of info
2

Where do complaints against Sentry Recovery and Collections, Inc. come from?

Sentry Recovery and Collections, Inc.'s own per-state count, not a national baseline.

Top states by complaints against Sentry Recovery and Collections, Inc.

Across 32 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Sentry Recovery and Collections, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 380.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 92.65175718849841%.

4 peers

Know your rights before responding to Sentry Recovery and Collections, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.