This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade D 211 complaints

Lanier Collections Agency and Services Inc - Debt Collector Complaint Profile

CFPB complaint profile across 11 states, reputation grade D.

Complaints by issue type

What consumers report about Lanier Collections Agency and Services Inc

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record lanier-collections-agency-and-services-inc Lanier Collections Agency and Services Inc

Grade D · 211 CFPB filings · 96% timely · lead issue: Attempts to collect debt not owed · vol #508 · compose #127

  • VOL 211
  • GRADE D
  • 12MO 9
  • STATES 11
  • TIMELY 96%
  • DISPUTE 15%
  • ISSUE Attempts to collect debt n…
  • RANK #508
  • COMPOSE #127

Volume peers

Nearest volume peer: First Financial Resources, Inc. (211 complaints)

Nelson and Kennard, LLPNelson and Kennard, LLP210First Financial Resources, Inc.First Financial Resources, I…211Pendrick Capital PartnersPendrick Capital Partners211Lanier Collections Agency and Services Inc (this)Lanier Collections Agency an…211Pinnacle Recovery, Inc.Pinnacle Recovery, Inc.212
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Lanier Collections Agency and Services Inc's 211 CFPB complaints sit next to First Financial Resources, Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 211 complaints break down

Every complaint issue type on record for Lanier Collections Agency and Services Inc, not just the top ones shown above.

Reputation score breakdown

D
Composite reputation score
55.1/100
Lanier Collections Agency and Services Inc

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume F
211
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
96%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate A
15%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend B
Falling
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

State-heavy filing map

72.0% of Lanier Collections Agency and Services Inc's CFPB filings land in Georgia

Concentration is computed from this collector's company_states rows only, not a national baseline. Corpus placement method.

Dominant state
Georgia 72.0%
152 of 211 filings · 11 states touched
Spike month
2025-12 16.7%
40 filings that month · spiky (≥15% of series)
Corpus ranks
#508 volume
#127 composite
Among 5,420 volume-ranked / 536 scored collectors with 200+ complaints

How does Lanier Collections Agency and Services Inc compare to its peers?

How does LANIER COLLECTIONS AGENCY AND SERVICES INC compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
LANIER COLLECTIONS AGENCY AND SERVICES INC National average
Complaints (last 12 mo)lower is better
9
44
268
Timely-response ratehigher is better
96%
97%
91%
Consumer-dispute ratelower is better
15%
0%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy Lanier Collections Agency and Services Inc a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 10 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 20%40%60%80%100%120% 0%10%20%30%40% Timely response rate (%) Dispute rate (%) Lanier Collections Agency and Services Inc vs. 9 similar-volume peers, by response speed and dispute rate Lanier Collections Agency and Services IncFirst Financial Resources, Inc.PINNACLE RECOVERY, INC.Nelson and Kennard, LLPSolidus Group LLC.PDQ Services, Inc.Machol & Johannes, LLCBrown and Joseph, LtdGreen Square Company LLC.Total Card, Inc.
Source: CFPB Consumer Complaint Database

Lanier Collections Agency and Services Inc's complaint volume in context

Lanier Collections Agency and Services Inc vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

211 Top 9% higher than 91% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). Below this entry. 40–60: 260 collectors (5%). Below this entry. 60–80: 163 collectors (3%). Below this entry. 80–100: 112 collectors (2%). Below this entry. 100–120: 63 collectors (1%). Below this entry. 120–140: 67 collectors (1%). Below this entry. 140–160: 53 collectors (1%). Below this entry. 160–180: 42 collectors (1%). Below this entry. 180–200: 55 collectors (1%). Below this entry. 200–220: 536 collectors (10%). This entry sits in this band. Lanier Collections Agency and Services Inc 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Falling ↓
2024-04 2026-03

Issue Detail Breakdown

Issue Complaints
Attempts to collect debt not owed
109
Written notification about debt
62
False statements or representation
13
Took or threatened to take negative or legal action
7
Disclosure verification of debt
7
Communication tactics
6
Cont'd attempts collect debt not owed
4
Threatened to contact someone or share information improperly
2
Improper contact or sharing of info
1

Where do complaints against Lanier Collections Agency and Services Inc come from?

Lanier Collections Agency and Services Inc's own per-state count, not a national baseline.

Top states by complaints against Lanier Collections Agency and Services Inc

Across 11 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Lanier Collections Agency and Services Inc: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 211.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 96.1352657004831%.

4 peers

Know your rights before responding to Lanier Collections Agency and Services Inc: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.