What is the most common complaint against Lanier Collections Agency and Services Inc?

The most common issue consumers report about Lanier Collections Agency and Services Inc is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 211 complaints filed with the CFPB.

Are complaints against Lanier Collections Agency and Services Inc increasing or decreasing?

Complaints against Lanier Collections Agency and Services Inc are falling. The company received 9 complaints in the last 12 months, showing improvement over prior periods.

What is Lanier Collections Agency and Services Inc's reputation grade?

Lanier Collections Agency and Services Inc has a reputation grade of D (score: 55.1/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Lanier Collections Agency and Services Inc respond to consumer complaints?

Lanier Collections Agency and Services Inc has a 96% timely response rate to CFPB complaints. Consumers disputed the company's response in 15% of cases.

In how many states does Lanier Collections Agency and Services Inc operate?

Lanier Collections Agency and Services Inc has received CFPB complaints from consumers in 11 states, with the most complaints from Georgia (152 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Lanier Collections Agency and Services Inc - Debt Collector Complaint Profile

CFPB complaint profile across 11 states, reputation grade D.

Compiled by PlainCollector

Attempts to collect debt not owed

109
Written notification about debt

62
False statements or representation

13
Took or threatened to take negative or legal action

7
Disclosure verification of debt

7
Communication tactics

6

Data updated September 2026

CFPB complaint disposition

CCDB record lanier-collections-agency-and-services-inc Lanier Collections Agency and Services Inc

Grade D · 211 CFPB filings · 96% timely · lead issue: Attempts to collect debt not owed · vol #508 · compose #3324

VOL 211
GRADE D
12MO 9
STATES 11
TIMELY 96%
DISPUTE 15%
ISSUE Attempts to collect debt n…
RANK #508
COMPOSE #3,324

Volume peers

Nearest volume peer: First Financial Resources, Inc. (211 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Lanier Collections Agency and Services Inc's 211 CFPB complaints sit next to First Financial Resources, Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

72.0% of Lanier Collections Agency and Services Inc's CFPB filings land in Georgia

High volume does not equal a clean composite: Lanier Collections Agency and Services Inc is volume #508 but composite #3,324, while Georgia dominates the geography. Corpus placement method.

Dominant state: Georgia 72.0%; 152 of 211 filings · 11 states touched
Spike month: 2025-12 16.7%; 40 filings that month · spiky (≥15% of series)
Divergent corpus ranks: #508 volume; #3,324 composite; Cleanest-composite ladder is 2,816 places worse than volume

How does Lanier Collections Agency and Services Inc compare to its peers?

How does LANIER COLLECTIONS AGENCY AND SERVICES INC compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

LANIER COLLECTIONS AGE… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

96%

97%

91%

Consumer-dispute ratelower is better

15%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2024-04 2026-03

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	109
Written notification about debt	62
False statements or representation	13
Took or threatened to take negative or legal action	7
Disclosure verification of debt	7
Communication tactics	6
Cont'd attempts collect debt not owed	4
Threatened to contact someone or share information improperly	2
Improper contact or sharing of info	1

Where do complaints against Lanier Collections Agency and Services Inc come from?

Lanier Collections Agency and Services Inc's own per-state count, not a national baseline.

Georgia

152
South Carolina

18
Florida

14
California

8
Texas

4
Mississippi

3
Pennsylvania

3
Virginia

3

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Lanier Collections Agency and Services Inc: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 211.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 96.1352657004831%.

4 peers

Know your rights before responding to Lanier Collections Agency and Services Inc: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.