What is the most common complaint against Merchants and Professional Bureau, Inc.?

The most common issue consumers report about Merchants and Professional Bureau, Inc. is "Attempts to collect debt not owed", specifically "Didn't receive enough information to verify debt". This is based on 246 complaints filed with the CFPB.

Are complaints against Merchants and Professional Bureau, Inc. increasing or decreasing?

Complaints against Merchants and Professional Bureau, Inc. are falling. The company received 1 complaints in the last 12 months, showing improvement over prior periods.

What is Merchants and Professional Bureau, Inc.'s reputation grade?

Merchants and Professional Bureau, Inc. has a reputation grade of D (score: 54.8/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Merchants and Professional Bureau, Inc. respond to consumer complaints?

Merchants and Professional Bureau, Inc. has a 99% timely response rate to CFPB complaints. Consumers disputed the company's response in 20% of cases.

In how many states does Merchants and Professional Bureau, Inc. operate?

Merchants and Professional Bureau, Inc. has received CFPB complaints from consumers in 19 states, with the most complaints from Texas (207 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Merchants and Professional Bureau, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 19 states, reputation grade D.

Compiled by PlainCollector

Attempts to collect debt not owed

89
Written notification about debt

67
Cont'd attempts collect debt not owed

23
Disclosure verification of debt

21
Took or threatened to take negative or legal action

16
False statements or representation

15

Data updated September 2026

CFPB complaint disposition

CCDB record merchants-and-professional-bureau-inc Merchants and Professional Bureau, Inc.

Grade D · 246 CFPB filings · 99% timely · lead issue: Attempts to collect debt not owed · vol #457 · compose #3371

VOL 246
GRADE D
12MO 1
STATES 19
TIMELY 99%
DISPUTE 20%
ISSUE Attempts to collect debt n…
RANK #457
COMPOSE #3,371

Volume peers

Nearest volume peer: EGL US, LLC (246 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Merchants and Professional Bureau, Inc.'s 246 CFPB complaints sit next to EGL US, LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

84.1% of Merchants and Professional Bureau, Inc.'s CFPB filings land in Texas

High volume does not equal a clean composite: Merchants and Professional Bureau, Inc. is volume #457 but composite #3,371, while Texas dominates the geography. Corpus placement method.

Dominant state: Texas 84.1%; 207 of 246 filings · 19 states touched
Seasonal peak: 2018-06 12.8%; 8–15% band · 5 filings
Divergent corpus ranks: #457 volume; #3,371 composite; Cleanest-composite ladder is 2,914 places worse than volume

How does Merchants and Professional Bureau, Inc. compare to its peers?

How does Merchants and Professional Bureau, Inc. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Merchants and Professi… National average

Complaints (last 12 mo)lower is better

149

268

Timely-response ratehigher is better

99%

95%

91%

Consumer-dispute ratelower is better

20%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2018-02 2023-02

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	89
Written notification about debt	67
Cont'd attempts collect debt not owed	23
Disclosure verification of debt	21
Took or threatened to take negative or legal action	16
False statements or representation	15
Communication tactics	9
Threatened to contact someone or share information improperly	5
Improper contact or sharing of info	1

Where do complaints against Merchants and Professional Bureau, Inc. come from?

Merchants and Professional Bureau, Inc.'s own per-state count, not a national baseline.

Texas

207
California

7
Florida

4
Georgia

3
Michigan

3
Oklahoma

3
Colorado

2
Illinois

2

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Merchants and Professional Bureau, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 246.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 99.1869918699187%.

4 peers

Know your rights before responding to Merchants and Professional Bureau, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.