This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade F 104 complaints

Smith Debnam Narron Drake Saintsing & Myers LLP - Debt Collector Complaint Profile

CFPB complaint profile across 5 states, reputation grade F.

Complaints by issue type

What consumers report about Smith Debnam Narron Drake Saintsing & Myers LLP

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record smith-debnam-narron-drake-saintsing-myers-llp Smith Debnam Narron Drake Saintsing & Myers LLP

Grade F · 104 CFPB filings · 98% timely · lead issue: False statements or representation

  • VOL 104
  • GRADE F
  • 12MO 13
  • STATES 5
  • TIMELY 98%
  • DISPUTE 53%
  • ISSUE False statements or repres…
  • RANK #806
  • COMPOSE Not ranked

Volume peers

Nearest volume peer: Business Processing Solutions, LLC (104 complaints)

Business Processing Solutions, LLCBusiness Processing Solution…104Deinde Online Services, LLCDeinde Online Services, LLC104Orion Capital Solutions LLCOrion Capital Solutions LLC104Scott Fetzer Financial Group Inc.Scott Fetzer Financial Group…104Smith Debnam Narron Drake Saintsing & Myers LLP (this)Smith Debnam Narron Drake Sa…104
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Smith Debnam Narron Drake Saintsing & Myers LLP's 104 CFPB complaints sit next to Business Processing Solutions, LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 104 complaints break down

Every complaint issue type on record for Smith Debnam Narron Drake Saintsing & Myers LLP, not just the top ones shown above.

Reputation score breakdown

F
Composite reputation score
48.4/100
Smith Debnam Narron Drake Saintsing & Myers LLP

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume F
104
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
98%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate C
53%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend B
Falling
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

State-heavy filing map

81.7% of Smith Debnam Narron Drake Saintsing & Myers LLP's CFPB filings land in North Carolina

Concentration is computed from this collector's company_states rows only, not a national baseline. Corpus placement method.

Dominant state
North Carolina 81.7%
85 of 104 filings · 5 states touched
Seasonal peak
2025-01 8.6%
8–15% band · 8 filings
Corpus ranks
#806 volume
Composite not ranked (fewer than 200 complaints)
Volume rank among 5,420 collectors

How does Smith Debnam Narron Drake Saintsing & Myers LLP compare to its peers?

How does Smith Debnam Narron Drake Saintsing & Myers LLP compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
Smith Debnam Narron Drake Saintsing & Myers LLP National average
Complaints (last 12 mo)lower is better
13
39
268
Timely-response ratehigher is better
98%
90%
91%
Consumer-dispute ratelower is better
53%
0%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy Smith Debnam Narron Drake Saintsing & Myers LLP a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 7 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 20%40%60%80%100%120% 0%20%40%60% Timely response rate (%) Dispute rate (%) Smith Debnam Narron Drake Saintsing & Myers LLP vs. 6 similar-volume peers, by response speed and dispute rate Smith Debnam Narron Drake Saintsing & Myers LLPScott Fetzer Financial Group Inc.Critical Resolution Mediation LLCWeinberg Mediation Group LLCClear Debt Solutions, LLCRICHLAND HOLDINGS, INC.Ridge & Valley Realty, Inc.
Source: CFPB Consumer Complaint Database

Smith Debnam Narron Drake Saintsing & Myers LLP's complaint volume in context

Smith Debnam Narron Drake Saintsing & Myers LLP vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

104 Top 15% higher than 85% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). Below this entry. 40–60: 260 collectors (5%). Below this entry. 60–80: 163 collectors (3%). Below this entry. 80–100: 112 collectors (2%). Below this entry. 100–120: 63 collectors (1%). This entry sits in this band. 120–140: 67 collectors (1%). Above this entry. 140–160: 53 collectors (1%). Above this entry. 160–180: 42 collectors (1%). Above this entry. 180–200: 55 collectors (1%). Above this entry. 200–220: 536 collectors (10%). Above this entry. Smith Debnam Narron Drake Saintsing & Myers LLP 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Falling ↓
2023-10 2026-02

Issue Detail Breakdown

Issue Complaints
False statements or representation
27
Took or threatened to take negative or legal action
24
Written notification about debt
17
Attempts to collect debt not owed
14
Communication tactics
13
Taking/threatening an illegal action
3
Cont'd attempts collect debt not owed
2
Disclosure verification of debt
2
Threatened to contact someone or share information improperly
2

Where do complaints against Smith Debnam Narron Drake Saintsing & Myers LLP come from?

Smith Debnam Narron Drake Saintsing & Myers LLP's own per-state count, not a national baseline.

Top states by complaints against Smith Debnam Narron Drake Saintsing & Myers LLP

Across 5 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Smith Debnam Narron Drake Saintsing & Myers LLP: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 104.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 98%.

4 peers

Know your rights before responding to Smith Debnam Narron Drake Saintsing & Myers LLP: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.