This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade F 110 complaints

Ascendium Education Group - Debt Collector Complaint Profile

CFPB complaint profile across 27 states, reputation grade F.

Complaints by issue type

What consumers report about Ascendium Education Group

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record ascendium-education-group Ascendium Education Group

Grade F · 110 CFPB filings · 98% timely · lead issue: Attempts to collect debt not owed

  • VOL 110
  • GRADE F
  • 12MO 4
  • STATES 27
  • TIMELY 98%
  • ISSUE Attempts to collect debt n…
  • RANK #781
  • COMPOSE Not ranked

Volume peers

Nearest volume peer: Braviant Holdings, LLC (110 complaints)

Braviant Holdings, LLCBraviant Holdings, LLC110Second Alliance, Inc.Second Alliance, Inc.110TSC Accounts Receivable SolutionsTSC Accounts Receivable Solu…110Ascendium Education Group (this)Ascendium Education Group (t…110Alpine Credit, IncAlpine Credit, Inc111
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Ascendium Education Group's 110 CFPB complaints sit next to Braviant Holdings, LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 110 complaints break down

Every complaint issue type on record for Ascendium Education Group, not just the top ones shown above.

Reputation score breakdown

F
Composite reputation score
49.0/100
Ascendium Education Group

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume F
110
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
98%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate N/A
N/A
No dispute rate reported.
Recent trend B
Falling
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

Distributed filing map

Ascendium Education Group spreads filings across 27 states - Florida leads at only 10.0%

Figures below come from this collector's company_states / company_monthly rows and corpus RankMaps. Corpus placement method.

Most-even geography
Lead state under 15%
Florida still leads at 10.0% across 27 states
Seasonal peak
2017-09 9.4%
8–15% band · 3 filings
Corpus ranks
#781 volume
Composite not ranked (fewer than 200 complaints)
Volume rank among 5,420 collectors

How does Ascendium Education Group compare to its peers?

How does Ascendium Education Group compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
Ascendium Education Group National average
Complaints (last 12 mo)lower is better
4
22
268
Timely-response ratehigher is better
98%
99%
91%
Consumer-dispute ratelower is better
0%
0%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy Ascendium Education Group a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 7 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 60%70%80%90%100%110% 0%10%20%30%40%50%60% Timely response rate (%) Dispute rate (%) Ascendium Education Group vs. 7 similar-volume peers, by response speed and dispute rate Second Alliance, Inc.TSC Accounts Receivable SolutionsMar Joe EnterprisesAlpine Credit, IncRevenue Enterprises, LLCThe Regional Adjustment Bureau, IncorporatedUnited Accounts, Inc.
Source: CFPB Consumer Complaint Database

Ascendium Education Group's complaint volume in context

Ascendium Education Group vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

110 Top 14% higher than 86% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). Below this entry. 40–60: 260 collectors (5%). Below this entry. 60–80: 163 collectors (3%). Below this entry. 80–100: 112 collectors (2%). Below this entry. 100–120: 63 collectors (1%). This entry sits in this band. 120–140: 67 collectors (1%). Above this entry. 140–160: 53 collectors (1%). Above this entry. 160–180: 42 collectors (1%). Above this entry. 180–200: 55 collectors (1%). Above this entry. 200–220: 536 collectors (10%). Above this entry. Ascendium Education Group 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Falling ↓
2016-04 2026-02

Issue Detail Breakdown

Issue Complaints
Attempts to collect debt not owed
48
Written notification about debt
30
Took or threatened to take negative or legal action
11
False statements or representation
9
Communication tactics
8
Threatened to contact someone or share information improperly
4

Where do complaints against Ascendium Education Group come from?

Ascendium Education Group's own per-state count, not a national baseline.

Top states by complaints against Ascendium Education Group

Across 27 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Ascendium Education Group: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 110.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 98.18181818181819%.

4 peers

Know your rights before responding to Ascendium Education Group: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.