This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade D 61 complaints

Quality Loan Service Corporation - Debt Collector Complaint Profile

CFPB complaint profile across 7 states, reputation grade D.

Complaints by issue type

What consumers report about Quality Loan Service Corporation

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record quality-loan-service-corporation Quality Loan Service Corporation

Grade D · 61 CFPB filings · 95% timely · lead issue: Disclosure verification of debt

  • VOL 61
  • GRADE D
  • 12MO 2
  • STATES 7
  • TIMELY 95%
  • DISPUTE 32%
  • ISSUE Disclosure verification of…
  • RANK #1,079
  • COMPOSE Not ranked

Volume peers

Nearest volume peer: Apothaker & Associates, PC (61 complaints)

Apothaker & Associates, PCApothaker & Associates, PC61Atlas Credit Company, Inc.Atlas Credit Company, Inc.61Biehl & Biehl, IncBiehl & Biehl, Inc61BSI Financial Holdings, Inc.BSI Financial Holdings, Inc.61Quality Loan Service Corporation (this)Quality Loan Service Corpora…61
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Quality Loan Service Corporation's 61 CFPB complaints sit next to Apothaker & Associates, PC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 61 complaints break down

Every complaint issue type on record for Quality Loan Service Corporation, not just the top ones shown above.

Reputation score breakdown

D
Composite reputation score
54.5/100
Quality Loan Service Corporation

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume D
61
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
95%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate B
32%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend B
Falling
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

State-heavy filing map

83.6% of Quality Loan Service Corporation's CFPB filings land in California

Concentration is computed from this collector's company_states rows only, not a national baseline. Corpus placement method.

Dominant state
California 83.6%
51 of 61 filings · 7 states touched
Even monthly load
Peak under 8%
Highest month 2025-01 at 6.5% (3 filings)
Corpus ranks
#1,079 volume
Composite not ranked (fewer than 200 complaints)
Volume rank among 5,420 collectors

How does Quality Loan Service Corporation compare to its peers?

How does Quality Loan Service Corporation compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
Quality Loan Service Corporation National average
Complaints (last 12 mo)lower is better
2
2
268
Timely-response ratehigher is better
95%
89%
91%
Consumer-dispute ratelower is better
32%
0%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy Quality Loan Service Corporation a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 9 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 50%60%70%80%90%100%110% 0%10%20%30%40%50% Timely response rate (%) Dispute rate (%) Quality Loan Service Corporation vs. 8 similar-volume peers, by response speed and dispute rate Quality Loan Service CorporationOrion Portfolio Services, LLCRobinson, Reagan and Young PLLCGeneral Service Bureau, Inc.United Collection Service, Inc (FL)Zarzaur and Schwartz, PCBiehl & Biehl, IncAtlas Credit Company, Inc.Apothaker & Associates, PC
Source: CFPB Consumer Complaint Database

Quality Loan Service Corporation's complaint volume in context

Quality Loan Service Corporation vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

61 Top 20% higher than 80% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). Below this entry. 40–60: 260 collectors (5%). Below this entry. 60–80: 163 collectors (3%). This entry sits in this band. 80–100: 112 collectors (2%). Above this entry. 100–120: 63 collectors (1%). Above this entry. 120–140: 67 collectors (1%). Above this entry. 140–160: 53 collectors (1%). Above this entry. 160–180: 42 collectors (1%). Above this entry. 180–200: 55 collectors (1%). Above this entry. 200–220: 536 collectors (10%). Above this entry. Quality Loan Service Corporation 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Falling ↓
2024-01 2026-03

Issue Detail Breakdown

Issue Complaints
Disclosure verification of debt
18
Took or threatened to take negative or legal action
14
Attempts to collect debt not owed
7
False statements or representation
7
Written notification about debt
4
Cont'd attempts collect debt not owed
4
Communication tactics
3
Taking/threatening an illegal action
3
Electronic communications
1

Where do complaints against Quality Loan Service Corporation come from?

Quality Loan Service Corporation's own per-state count, not a national baseline.

Top states by complaints against Quality Loan Service Corporation

Across 7 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Quality Loan Service Corporation: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 61.

4 peers

Know your rights before responding to Quality Loan Service Corporation: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.