What is the most common complaint against Professional Credit Management, Inc?

The most common issue consumers report about Professional Credit Management, Inc is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 307 complaints filed with the CFPB.

Are complaints against Professional Credit Management, Inc increasing or decreasing?

Complaints against Professional Credit Management, Inc are falling. The company received 43 complaints in the last 12 months, showing improvement over prior periods.

What is Professional Credit Management, Inc's reputation grade?

Professional Credit Management, Inc has a reputation grade of D (score: 54.5/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Professional Credit Management, Inc respond to consumer complaints?

Professional Credit Management, Inc has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 19% of cases.

In how many states does Professional Credit Management, Inc operate?

Professional Credit Management, Inc has received CFPB complaints from consumers in 22 states, with the most complaints from Arkansas (147 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Professional Credit Management, Inc - Debt Collector Complaint Profile

CFPB complaint profile across 22 states, reputation grade D.

Compiled by PlainCollector

Attempts to collect debt not owed

135
Written notification about debt

77
False statements or representation

32
Took or threatened to take negative or legal action

19
Disclosure verification of debt

16
Cont'd attempts collect debt not owed

11

Data updated September 2026

CFPB complaint disposition

CCDB record professional-credit-management-inc Professional Credit Management, Inc

Grade D · 307 CFPB filings · 100% timely · lead issue: Attempts to collect debt not owed · vol #389 · compose #3450

VOL 307
GRADE D
12MO 43
STATES 22
TIMELY 100%
DISPUTE 19%
ISSUE Attempts to collect debt n…
RANK #389
COMPOSE #3,450

Volume peers

Nearest volume peer: Pendrick Capital Partners Holding, LLC (307 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Professional Credit Management, Inc's 307 CFPB complaints sit next to Pendrick Capital Partners Holding, LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

47.9% of Professional Credit Management, Inc's CFPB filings land in Arkansas

High volume does not equal a clean composite: Professional Credit Management, Inc is volume #389 but composite #3,450, while Arkansas dominates the geography. Corpus placement method.

Dominant state: Arkansas 47.9%; 147 of 307 filings · 22 states touched
Seasonal peak: 2015-03 14.0%; 8–15% band · 7 filings
Divergent corpus ranks: #389 volume; #3,450 composite; Cleanest-composite ladder is 3,061 places worse than volume

How does Professional Credit Management, Inc compare to its peers?

How does Professional Credit Management, Inc compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Professional Credit Ma… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

100%

91%

Consumer-dispute ratelower is better

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2014-07 2020-11

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	135
Written notification about debt	77
False statements or representation	32
Took or threatened to take negative or legal action	19
Disclosure verification of debt	16
Cont'd attempts collect debt not owed	11
Communication tactics	10
Threatened to contact someone or share information improperly	3
Improper contact or sharing of info	2
Taking/threatening an illegal action	2

Where do complaints against Professional Credit Management, Inc come from?

Professional Credit Management, Inc's own per-state count, not a national baseline.

Arkansas

147
Tennessee

71
Louisiana

22
Mississippi

21
Missouri

10
Texas

10
Florida

5
California

3

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Professional Credit Management, Inc: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 307.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 99.66101694915255%.

4 peers

Know your rights before responding to Professional Credit Management, Inc: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.