This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade D 307 complaints

Professional Credit Management, Inc - Debt Collector Complaint Profile

CFPB complaint profile across 22 states, reputation grade D.

Complaints by issue type

What consumers report about Professional Credit Management, Inc

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record professional-credit-management-inc Professional Credit Management, Inc

Grade D · 307 CFPB filings · 100% timely · lead issue: Attempts to collect debt not owed · vol #389 · compose #162

  • VOL 307
  • GRADE D
  • 12MO 43
  • STATES 22
  • TIMELY 100%
  • DISPUTE 19%
  • ISSUE Attempts to collect debt n…
  • RANK #389
  • COMPOSE #162

Volume peers

Nearest volume peer: Pendrick Capital Partners Holding, LLC (307 complaints)

Quality Asset Recovery LLCQuality Asset Recovery LLC305Pennymac Loan Services, LLC.Pennymac Loan Services, LLC.306Pendrick Capital Partners Holding, LLCPendrick Capital Partners Ho…307Professional Credit Management, Inc (this)Professional Credit Manageme…307Selip & Stylianou, LLPSelip & Stylianou, LLP309
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Professional Credit Management, Inc's 307 CFPB complaints sit next to Pendrick Capital Partners Holding, LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 307 complaints break down

Every complaint issue type on record for Professional Credit Management, Inc, not just the top ones shown above.

Reputation score breakdown

D
Composite reputation score
54.5/100
Professional Credit Management, Inc

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume F
307
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
100%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate A
19%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend B
Falling
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

State-heavy filing map

47.9% of Professional Credit Management, Inc's CFPB filings land in Arkansas

Concentration is computed from this collector's company_states rows only, not a national baseline. Corpus placement method.

Dominant state
Arkansas 47.9%
147 of 307 filings · 22 states touched
Seasonal peak
2015-03 14.0%
8–15% band · 7 filings
Corpus ranks
#389 volume
#162 composite
Among 5,420 volume-ranked / 536 scored collectors with 200+ complaints

How does Professional Credit Management, Inc compare to its peers?

How does Professional Credit Management, Inc compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
Professional Credit Management, Inc National average
Complaints (last 12 mo)lower is better
43
0
268
Timely-response ratehigher is better
100%
100%
91%
Consumer-dispute ratelower is better
19%
9%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy Professional Credit Management, Inc a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 11 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 40%60%80%100%120% 0%50%100%150% Timely response rate (%) Dispute rate (%) Professional Credit Management, Inc vs. 10 similar-volume peers, by response speed and dispute rate Professional Credit Management, IncPendrick Capital Partners Holding, LLCPENNYMAC LOAN SERVICES, LLC.Selip & Stylianou, LLPQuality Asset Recovery LLCSequoia Financial ServicesUnited PanAm Financial Corp.Media Collections, IncKingston Data & Credit International Inc.International Computer Systems, Inc.Nelson Cruz & Associates LLC
Source: CFPB Consumer Complaint Database

Professional Credit Management, Inc's complaint volume in context

Professional Credit Management, Inc vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

307 Top 7% higher than 93% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). Below this entry. 40–60: 260 collectors (5%). Below this entry. 60–80: 163 collectors (3%). Below this entry. 80–100: 112 collectors (2%). Below this entry. 100–120: 63 collectors (1%). Below this entry. 120–140: 67 collectors (1%). Below this entry. 140–160: 53 collectors (1%). Below this entry. 160–180: 42 collectors (1%). Below this entry. 180–200: 55 collectors (1%). Below this entry. 200–220: 536 collectors (10%). This entry sits in this band. Professional Credit Management, Inc 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Falling ↓
2014-07 2020-11

Issue Detail Breakdown

Issue Complaints
Attempts to collect debt not owed
135
Written notification about debt
77
False statements or representation
32
Took or threatened to take negative or legal action
19
Disclosure verification of debt
16
Cont'd attempts collect debt not owed
11
Communication tactics
10
Threatened to contact someone or share information improperly
3
Improper contact or sharing of info
2
Taking/threatening an illegal action
2

Where do complaints against Professional Credit Management, Inc come from?

Professional Credit Management, Inc's own per-state count, not a national baseline.

Top states by complaints against Professional Credit Management, Inc

Across 22 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Professional Credit Management, Inc: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 307.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 99.66101694915255%.

4 peers

Know your rights before responding to Professional Credit Management, Inc: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.