What is the most common complaint against Kross, Lieberman & Stone, Inc.?

The most common issue consumers report about Kross, Lieberman & Stone, Inc. is "Disclosure verification of debt", specifically "Not given enough info to verify debt". This is based on 60 complaints filed with the CFPB.

Are complaints against Kross, Lieberman & Stone, Inc. increasing or decreasing?

Complaints against Kross, Lieberman & Stone, Inc. are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is Kross, Lieberman & Stone, Inc.'s reputation grade?

Kross, Lieberman & Stone, Inc. has a reputation grade of F (score: 42.9/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Kross, Lieberman & Stone, Inc. respond to consumer complaints?

Kross, Lieberman & Stone, Inc. has a 46% timely response rate to CFPB complaints. Consumers disputed the company's response in 9% of cases.

In how many states does Kross, Lieberman & Stone, Inc. operate?

Kross, Lieberman & Stone, Inc. has received CFPB complaints from consumers in 12 states, with the most complaints from North Carolina (31 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Kross, Lieberman & Stone, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 12 states, reputation grade F.

Compiled by PlainCollector

Disclosure verification of debt

13
Cont'd attempts collect debt not owed

12
Communication tactics

8
False statements or representation

7
Attempts to collect debt not owed

6
Written notification about debt

6

Data updated September 2026

CFPB complaint disposition

CCDB record kross-lieberman-stone-inc Kross, Lieberman & Stone, Inc.

Grade F · 60 CFPB filings · 46% timely · lead issue: Disclosure verification of debt · vol #1086 · compose #4822

VOL 60
GRADE F
12MO 0
STATES 12
TIMELY 46%
DISPUTE 9%
ISSUE Disclosure verification of…
RANK #1,086
COMPOSE #4,822

Volume peers

Nearest volume peer: Account Managers, Inc. (60 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Kross, Lieberman & Stone, Inc.'s 60 CFPB complaints sit next to Account Managers, Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

51.7% of Kross, Lieberman & Stone, Inc.'s CFPB filings land in North Carolina

High volume does not equal a clean composite: Kross, Lieberman & Stone, Inc. is volume #1,086 but composite #4,822, while North Carolina dominates the geography. Corpus placement method.

Dominant state: North Carolina 51.7%; 31 of 60 filings · 12 states touched
Seasonal peak: 2021-06 10.3%; 8–15% band · 4 filings
Divergent corpus ranks: #1,086 volume; #4,822 composite; Cleanest-composite ladder is 3,736 places worse than volume

How does Kross, Lieberman & Stone, Inc. compare to its peers?

How does Kross, Lieberman & Stone, Inc. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Kross, Lieberman & Sto… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

46%

91%

Consumer-dispute ratelower is better

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2020-06 2023-12

Issue Detail Breakdown

Issue	Complaints
Disclosure verification of debt	13
Cont'd attempts collect debt not owed	12
Communication tactics	8
False statements or representation	7
Attempts to collect debt not owed	6
Written notification about debt	6
Took or threatened to take negative or legal action	4
Improper contact or sharing of info	3
Taking/threatening an illegal action	1

Where do complaints against Kross, Lieberman & Stone, Inc. come from?

Kross, Lieberman & Stone, Inc.'s own per-state count, not a national baseline.

North Carolina

31
Georgia

6
Ohio

5
California

4
South Carolina

3
Texas

3
Alabama

2
Arizona

2

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Kross, Lieberman & Stone, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 60.

4 peers

Know your rights before responding to Kross, Lieberman & Stone, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.