What is the most common complaint against Preferred Collection and Management, Inc.?

The most common issue consumers report about Preferred Collection and Management, Inc. is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 129 complaints filed with the CFPB.

Are complaints against Preferred Collection and Management, Inc. increasing or decreasing?

Complaints against Preferred Collection and Management, Inc. are falling. The company received 6 complaints in the last 12 months, showing improvement over prior periods.

What is Preferred Collection and Management, Inc.'s reputation grade?

Preferred Collection and Management, Inc. has a reputation grade of D (score: 50.3/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Preferred Collection and Management, Inc. respond to consumer complaints?

Preferred Collection and Management, Inc. has a 85% timely response rate to CFPB complaints. Consumers disputed the company's response in 25% of cases.

In how many states does Preferred Collection and Management, Inc. operate?

Preferred Collection and Management, Inc. has received CFPB complaints from consumers in 9 states, with the most complaints from Florida (117 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Preferred Collection and Management, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 9 states, reputation grade D.

Compiled by PlainCollector

Attempts to collect debt not owed

49
Written notification about debt

37
Cont'd attempts collect debt not owed

11
Disclosure verification of debt

11
Communication tactics

9
False statements or representation

5

Data updated September 2026

CFPB complaint disposition

CCDB record preferred-collection-and-management-inc Preferred Collection and Management, Inc.

Grade D · 129 CFPB filings · 85% timely · lead issue: Attempts to collect debt not owed · vol #724 · compose #4126

VOL 129
GRADE D
12MO 6
STATES 9
TIMELY 85%
DISPUTE 25%
ISSUE Attempts to collect debt n…
RANK #724
COMPOSE #4,126

Volume peers

Nearest volume peer: ARM WNY LLC (129 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Preferred Collection and Management, Inc.'s 129 CFPB complaints sit next to ARM WNY LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

90.7% of Preferred Collection and Management, Inc.'s CFPB filings land in Florida

High volume does not equal a clean composite: Preferred Collection and Management, Inc. is volume #724 but composite #4,126, while Florida dominates the geography. Corpus placement method.

Dominant state: Florida 90.7%; 117 of 129 filings · 9 states touched
Seasonal peak: 2015-01 11.1%; 8–15% band · 1 filings
Divergent corpus ranks: #724 volume; #4,126 composite; Cleanest-composite ladder is 3,402 places worse than volume

How does Preferred Collection and Management, Inc. compare to its peers?

How does Preferred Collection and Management, Inc. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Preferred Collection a… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

85%

98%

91%

Consumer-dispute ratelower is better

25%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2015-01 2026-02

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	49
Written notification about debt	37
Cont'd attempts collect debt not owed	11
Disclosure verification of debt	11
Communication tactics	9
False statements or representation	5
Took or threatened to take negative or legal action	3
Electronic communications	2
Improper contact or sharing of info	1
Taking/threatening an illegal action	1

Where do complaints against Preferred Collection and Management, Inc. come from?

Preferred Collection and Management, Inc.'s own per-state count, not a national baseline.

Florida

117
Connecticut

3
Georgia

3
Illinois

1
Missouri

1
Rhode Island

1
Tennessee

1
Texas

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Preferred Collection and Management, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 129.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 85.27131782945736%.

4 peers

Know your rights before responding to Preferred Collection and Management, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.