What is the most common complaint against NIC, Inc.?

The most common issue consumers report about NIC, Inc. is "Attempts to collect debt not owed", specifically "Didn't receive enough information to verify debt". This is based on 66 complaints filed with the CFPB.

Are complaints against NIC, Inc. increasing or decreasing?

Complaints against NIC, Inc. are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is NIC, Inc.'s reputation grade?

NIC, Inc. has a reputation grade of C (score: 59.6/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does NIC, Inc. respond to consumer complaints?

NIC, Inc. has a 92% timely response rate to CFPB complaints. Consumers disputed the company's response in 7% of cases.

In how many states does NIC, Inc. operate?

NIC, Inc. has received CFPB complaints from consumers in 12 states, with the most complaints from Texas (27 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

NIC, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 12 states, reputation grade C.

Compiled by PlainCollector

Attempts to collect debt not owed

24
Written notification about debt

19
Cont'd attempts collect debt not owed

10
False statements or representation

6
Communication tactics

3
Threatened to contact someone or share information improperly

2

Data updated September 2026

CFPB complaint disposition

CCDB record nic-inc NIC, Inc.

Grade C · 66 CFPB filings · 92% timely · lead issue: Attempts to collect debt not owed · vol #1035 · compose #2449

VOL 66
GRADE C
12MO 0
STATES 12
TIMELY 92%
DISPUTE 7%
ISSUE Attempts to collect debt n…
RANK #1,035
COMPOSE #2,449

Volume peers

Nearest volume peer: Accelerated Servicing Group LLC (66 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

NIC, Inc.'s 66 CFPB complaints sit next to Accelerated Servicing Group LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

40.9% of NIC, Inc.'s CFPB filings land in Texas

High volume does not equal a clean composite: NIC, Inc. is volume #1,035 but composite #2,449, while Texas dominates the geography. Corpus placement method.

Dominant state: Texas 40.9%; 27 of 66 filings · 12 states touched
Spike month: 2025-05 17.9%; 7 filings that month · spiky (≥15% of series)
Divergent corpus ranks: #1,035 volume; #2,449 composite; Cleanest-composite ladder is 1,414 places worse than volume

How does NIC, Inc. compare to its peers?

How does NIC, Inc. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

NIC, Inc. National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

92%

98%

91%

Consumer-dispute ratelower is better

25%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2020-10 2025-09

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	24
Written notification about debt	19
Cont'd attempts collect debt not owed	10
False statements or representation	6
Communication tactics	3
Threatened to contact someone or share information improperly	2
Took or threatened to take negative or legal action	1
Disclosure verification of debt	1

Where do complaints against NIC, Inc. come from?

NIC, Inc.'s own per-state count, not a national baseline.

Texas

27
Arizona

24
Virginia

3
California

2
Michigan

2
Georgia

1
Kansas

1
Massachusetts

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for NIC, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 66.

4 peers

Know your rights before responding to NIC, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.