What is the most common complaint against DCI Credit Services, Inc.?

The most common issue consumers report about DCI Credit Services, Inc. is "Written notification about debt", specifically "Attempted to collect wrong amount". This is based on 66 complaints filed with the CFPB.

Are complaints against DCI Credit Services, Inc. increasing or decreasing?

Complaints against DCI Credit Services, Inc. are falling. The company received 10 complaints in the last 12 months, showing improvement over prior periods.

What is DCI Credit Services, Inc.'s reputation grade?

DCI Credit Services, Inc. has a reputation grade of F (score: 47.7/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does DCI Credit Services, Inc. respond to consumer complaints?

DCI Credit Services, Inc. has a 78% timely response rate to CFPB complaints. Consumers disputed the company's response in 33% of cases.

In how many states does DCI Credit Services, Inc. operate?

DCI Credit Services, Inc. has received CFPB complaints from consumers in 14 states, with the most complaints from North Dakota (33 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

DCI Credit Services, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 14 states, reputation grade F.

Compiled by PlainCollector

Written notification about debt

15
False statements or representation

14
Took or threatened to take negative or legal action

13
Attempts to collect debt not owed

10
Threatened to contact someone or share information improperly

6
Communication tactics

5

Data updated September 2026

CFPB complaint disposition

CCDB record dci-credit-services-inc DCI Credit Services, Inc.

Grade F · 66 CFPB filings · 78% timely · lead issue: Written notification about debt · vol #1031 · compose #4353

VOL 66
GRADE F
12MO 10
STATES 14
TIMELY 78%
DISPUTE 33%
ISSUE Written notification about…
RANK #1,031
COMPOSE #4,353

Volume peers

Nearest volume peer: Accelerated Servicing Group LLC (66 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

DCI Credit Services, Inc.'s 66 CFPB complaints sit next to Accelerated Servicing Group LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

50.0% of DCI Credit Services, Inc.'s CFPB filings land in North Dakota

High volume does not equal a clean composite: DCI Credit Services, Inc. is volume #1,031 but composite #4,353, while North Dakota dominates the geography. Corpus placement method.

Dominant state: North Dakota 50.0%; 33 of 66 filings · 14 states touched
Seasonal peak: 2025-08 10.2%; 8–15% band · 5 filings
Divergent corpus ranks: #1,031 volume; #4,353 composite; Cleanest-composite ladder is 3,322 places worse than volume

How does DCI Credit Services, Inc. compare to its peers?

How does DCI Credit Services, Inc. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

DCI Credit Services, I… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

78%

98%

91%

Consumer-dispute ratelower is better

33%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2023-03 2026-01

Issue Detail Breakdown

Issue	Complaints
Written notification about debt	15
False statements or representation	14
Took or threatened to take negative or legal action	13
Attempts to collect debt not owed	10
Threatened to contact someone or share information improperly	6
Communication tactics	5
Cont'd attempts collect debt not owed	1
Disclosure verification of debt	1
Improper contact or sharing of info	1

Where do complaints against DCI Credit Services, Inc. come from?

DCI Credit Services, Inc.'s own per-state count, not a national baseline.

North Dakota

33
Montana

13
Minnesota

7
Louisiana

2
Colorado

1
Hawaii

1
Idaho

1
Iowa

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for DCI Credit Services, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 66.

4 peers

Know your rights before responding to DCI Credit Services, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.