This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade F 352 complaints

Medical Business Bureau - Debt Collector Complaint Profile

CFPB complaint profile across 26 states, reputation grade F.

Complaints by issue type

What consumers report about Medical Business Bureau

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record medical-business-bureau Medical Business Bureau

Grade F · 352 CFPB filings · 95% timely · lead issue: Attempts to collect debt not owed · vol #350 · compose #424

  • VOL 352
  • GRADE F
  • 12MO 6
  • STATES 26
  • TIMELY 95%
  • DISPUTE 35%
  • ISSUE Attempts to collect debt n…
  • RANK #350
  • COMPOSE #424

Volume peers

Nearest volume peer: Merchants Adjustment Service, Inc. (352 complaints)

BMW Financial Services NA, LLCBMW Financial Services NA, L…349Paramount GR Holdings, LLCParamount GR Holdings, LLC350Regions Financial CorporationRegions Financial Corporation351Merchants Adjustment Service, Inc.Merchants Adjustment Service…352Medical Business Bureau (this)Medical Business Bureau (thi…352
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Medical Business Bureau's 352 CFPB complaints sit next to Merchants Adjustment Service, Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 352 complaints break down

Every complaint issue type on record for Medical Business Bureau, not just the top ones shown above.

Reputation score breakdown

F
Composite reputation score
48.5/100
Medical Business Bureau

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume F
352
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
95%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate B
35%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend B
Falling
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

State-heavy filing map

50.9% of Medical Business Bureau's CFPB filings land in Illinois

Concentration is computed from this collector's company_states rows only, not a national baseline. Corpus placement method.

Dominant state
Illinois 50.9%
179 of 352 filings · 26 states touched
Seasonal peak
2022-04 10.2%
8–15% band · 6 filings
Corpus ranks
#350 volume
#424 composite
Among 5,420 volume-ranked / 536 scored collectors with 200+ complaints

How does Medical Business Bureau compare to its peers?

How does Medical Business Bureau compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
Medical Business Bureau National average
Complaints (last 12 mo)lower is better
6
67
268
Timely-response ratehigher is better
95%
99%
91%
Consumer-dispute ratelower is better
35%
24%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy Medical Business Bureau a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 7 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 70%80%90%100%110% 0%10%20%30%40% Timely response rate (%) Dispute rate (%) Medical Business Bureau vs. 6 similar-volume peers, by response speed and dispute rate Medical Business BureauMerchants Adjustment Service, Inc.REGIONS FINANCIAL CORPORATIONBMW Financial Services NA, LLCConsumer Collection Management. IncViking Client ServicesConcord Servicing Corporation
Source: CFPB Consumer Complaint Database

Medical Business Bureau's complaint volume in context

Medical Business Bureau vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

352 Top 6% higher than 94% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). Below this entry. 40–60: 260 collectors (5%). Below this entry. 60–80: 163 collectors (3%). Below this entry. 80–100: 112 collectors (2%). Below this entry. 100–120: 63 collectors (1%). Below this entry. 120–140: 67 collectors (1%). Below this entry. 140–160: 53 collectors (1%). Below this entry. 160–180: 42 collectors (1%). Below this entry. 180–200: 55 collectors (1%). Below this entry. 200–220: 536 collectors (10%). This entry sits in this band. Medical Business Bureau 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Falling ↓
2021-12 2024-06

Issue Detail Breakdown

Issue Complaints
Attempts to collect debt not owed
103
Written notification about debt
91
Disclosure verification of debt
56
Cont'd attempts collect debt not owed
52
False statements or representation
18
Took or threatened to take negative or legal action
12
Communication tactics
10
Improper contact or sharing of info
4
Threatened to contact someone or share information improperly
2
Electronic communications
2

Where do complaints against Medical Business Bureau come from?

Medical Business Bureau's own per-state count, not a national baseline.

Top states by complaints against Medical Business Bureau

Across 26 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Medical Business Bureau: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 352.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 94.55587392550143%.

4 peers

Know your rights before responding to Medical Business Bureau: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.