What is the most common complaint against Augusta Collection Agency, Inc.?

The most common issue consumers report about Augusta Collection Agency, Inc. is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 96 complaints filed with the CFPB.

Are complaints against Augusta Collection Agency, Inc. increasing or decreasing?

Complaints against Augusta Collection Agency, Inc. have been stable. The company received 18 complaints in the last 12 months.

What is Augusta Collection Agency, Inc.'s reputation grade?

Augusta Collection Agency, Inc. has a reputation grade of F (score: 46.5/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Augusta Collection Agency, Inc. respond to consumer complaints?

Augusta Collection Agency, Inc. has a 89% timely response rate to CFPB complaints. Consumers disputed the company's response in 50% of cases.

In how many states does Augusta Collection Agency, Inc. operate?

Augusta Collection Agency, Inc. has received CFPB complaints from consumers in 11 states, with the most complaints from Georgia (74 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Augusta Collection Agency, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 11 states, reputation grade F.

Compiled by PlainCollector

Attempts to collect debt not owed

40
Written notification about debt

16
Took or threatened to take negative or legal action

13
Communication tactics

9
Cont'd attempts collect debt not owed

7
Disclosure verification of debt

4

Data updated September 2026

CFPB complaint disposition

CCDB record augusta-collection-agency-inc Augusta Collection Agency, Inc.

Grade F · 96 CFPB filings · 89% timely · lead issue: Attempts to collect debt not owed · vol #829 · compose #4439

VOL 96
GRADE F
12MO 18
STATES 11
TIMELY 89%
DISPUTE 50%
ISSUE Attempts to collect debt n…
RANK #829
COMPOSE #4,439

Volume peers

Nearest volume peer: GFS II, LLC (96 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Augusta Collection Agency, Inc.'s 96 CFPB complaints sit next to GFS II, LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

77.1% of Augusta Collection Agency, Inc.'s CFPB filings land in Georgia

High volume does not equal a clean composite: Augusta Collection Agency, Inc. is volume #829 but composite #4,439, while Georgia dominates the geography. Corpus placement method.

Dominant state: Georgia 77.1%; 74 of 96 filings · 11 states touched
Seasonal peak: 2022-01 8.8%; 8–15% band · 3 filings
Divergent corpus ranks: #829 volume; #4,439 composite; Cleanest-composite ladder is 3,610 places worse than volume

How does Augusta Collection Agency, Inc. compare to its peers?

How does Augusta Collection Agency, Inc. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Augusta Collection Age… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

89%

100%

91%

Consumer-dispute ratelower is better

50%

100%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2020-11 2026-02

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	40
Written notification about debt	16
Took or threatened to take negative or legal action	13
Communication tactics	9
Cont'd attempts collect debt not owed	7
Disclosure verification of debt	4
False statements or representation	3
Improper contact or sharing of info	2
Taking/threatening an illegal action	2

Where do complaints against Augusta Collection Agency, Inc. come from?

Augusta Collection Agency, Inc.'s own per-state count, not a national baseline.

Georgia

74
South Carolina

8
New York

2
Ohio

2
Tennessee

2
Florida

1
Michigan

1
Mississippi

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Augusta Collection Agency, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 96.

4 peers

Know your rights before responding to Augusta Collection Agency, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.