What is the most common complaint against General Service Bureau, Inc.?

The most common issue consumers report about General Service Bureau, Inc. is "Communication tactics", specifically "Frequent or repeated calls". This is based on 61 complaints filed with the CFPB.

Are complaints against General Service Bureau, Inc. increasing or decreasing?

Complaints against General Service Bureau, Inc. are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is General Service Bureau, Inc.'s reputation grade?

General Service Bureau, Inc. has a reputation grade of D (score: 55.8/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does General Service Bureau, Inc. respond to consumer complaints?

General Service Bureau, Inc. has a 98% timely response rate to CFPB complaints. Consumers disputed the company's response in 31% of cases.

In how many states does General Service Bureau, Inc. operate?

General Service Bureau, Inc. has received CFPB complaints from consumers in 12 states, with the most complaints from Nebraska (31 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

General Service Bureau, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 12 states, reputation grade D.

Compiled by PlainCollector

Communication tactics

22
Cont'd attempts collect debt not owed

10
Attempts to collect debt not owed

8
False statements or representation

6
Disclosure verification of debt

6
Written notification about debt

5

Data updated September 2026

CFPB complaint disposition

CCDB record general-service-bureau-inc General Service Bureau, Inc.

Grade D · 61 CFPB filings · 98% timely · lead issue: Communication tactics · vol #1077 · compose #3192

VOL 61
GRADE D
12MO 0
STATES 12
TIMELY 98%
DISPUTE 31%
ISSUE Communication tactics
RANK #1,077
COMPOSE #3,192

Volume peers

Nearest volume peer: Apothaker & Associates, PC (61 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

General Service Bureau, Inc.'s 61 CFPB complaints sit next to Apothaker & Associates, PC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

50.8% of General Service Bureau, Inc.'s CFPB filings land in Nebraska

High volume does not equal a clean composite: General Service Bureau, Inc. is volume #1,077 but composite #3,192, while Nebraska dominates the geography. Corpus placement method.

Dominant state: Nebraska 50.8%; 31 of 61 filings · 12 states touched
Seasonal peak: 2021-11 10.7%; 8–15% band · 3 filings
Divergent corpus ranks: #1,077 volume; #3,192 composite; Cleanest-composite ladder is 2,115 places worse than volume

How does General Service Bureau, Inc. compare to its peers?

How does General Service Bureau, Inc. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

General Service Bureau… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

98%

100%

91%

Consumer-dispute ratelower is better

31%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2015-07 2024-12

Issue Detail Breakdown

Issue	Complaints
Communication tactics	22
Cont'd attempts collect debt not owed	10
Attempts to collect debt not owed	8
False statements or representation	6
Disclosure verification of debt	6
Written notification about debt	5
Took or threatened to take negative or legal action	2
Improper contact or sharing of info	2

Where do complaints against General Service Bureau, Inc. come from?

General Service Bureau, Inc.'s own per-state count, not a national baseline.

Nebraska

31
Iowa

14
Texas

4
Arkansas

2
Arizona

1
California

1
District of Columbia

1
Illinois

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for General Service Bureau, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 61.

4 peers

Know your rights before responding to General Service Bureau, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.