What is the most common complaint against Access Group Inc.?

The most common issue consumers report about Access Group Inc. is "Took or threatened to take negative or legal action", specifically "Not given enough info to verify debt". This is based on 25 complaints filed with the CFPB.

Are complaints against Access Group Inc. increasing or decreasing?

Complaints against Access Group Inc. are falling. The company received 2 complaints in the last 12 months, showing improvement over prior periods.

What is Access Group Inc.'s reputation grade?

Access Group Inc. has a reputation grade of B (score: 62.9/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Access Group Inc. respond to consumer complaints?

Access Group Inc. has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 23% of cases.

In how many states does Access Group Inc. operate?

Access Group Inc. has received CFPB complaints from consumers in 12 states, with the most complaints from Florida (6 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Access Group Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 12 states, reputation grade B.

Compiled by PlainCollector

Took or threatened to take negative or legal action

6
Communication tactics

4
Attempts to collect debt not owed

3
Written notification about debt

3
Disclosure verification of debt

3
False statements or representation

2

Data updated September 2026

CFPB complaint disposition

CCDB record access-group-inc Access Group Inc.

Grade B · 25 CFPB filings · 100% timely · lead issue: Took or threatened to take negative or legal action · vol #1695 · compose #2000

VOL 25
GRADE B
12MO 2
STATES 12
TIMELY 100%
DISPUTE 23%
ISSUE Took or threatened to take…
RANK #1,695
COMPOSE #2,000

Volume peers

Nearest volume peer: Absolute Credit LLC (25 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Access Group Inc.'s 25 CFPB complaints sit next to Absolute Credit LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Spiky monthly series

Florida is the plurality state for Access Group Inc. (24.0%)

Peak share is this collector's company_monthly maximum divided by its own stored monthly total. Corpus placement method.

Plurality state: Florida 24.0%; Mid-band (15–30%) · 12 states with ≥1 filing
Spike month: 2023-10 50.0%; 1 filings that month · spiky (≥15% of series)
Corpus ranks: #1,695 volume; #2,000 composite; Among 5,420 volume-ranked / 5,278 scored collectors

How does Access Group Inc. compare to its peers?

How does ACCESS GROUP INC. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

ACCESS GROUP INC. National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

100%

96%

91%

Consumer-dispute ratelower is better

23%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2023-10 2025-11

Issue Detail Breakdown

Issue	Complaints
Took or threatened to take negative or legal action	6
Communication tactics	4
Attempts to collect debt not owed	3
Written notification about debt	3
Disclosure verification of debt	3
False statements or representation	2
Cont'd attempts collect debt not owed	2
Improper contact or sharing of info	2

Where do complaints against Access Group Inc. come from?

Access Group Inc.'s own per-state count, not a national baseline.

Florida

6
California

4
New York

4
Illinois

2
Michigan

2
Arizona

1
District of Columbia

1
Minnesota

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Access Group Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 25.

4 peers

Know your rights before responding to Access Group Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.