What is the most common complaint against Western-Shamrock Corporation?

The most common issue consumers report about Western-Shamrock Corporation is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 157 complaints filed with the CFPB.

Are complaints against Western-Shamrock Corporation increasing or decreasing?

Complaints against Western-Shamrock Corporation have been stable. The company received 44 complaints in the last 12 months.

What is Western-Shamrock Corporation's reputation grade?

Western-Shamrock Corporation has a reputation grade of D (score: 54.8/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Western-Shamrock Corporation respond to consumer complaints?

Western-Shamrock Corporation has a 99% timely response rate to CFPB complaints. Consumers disputed the company's response in 26% of cases.

In how many states does Western-Shamrock Corporation operate?

Western-Shamrock Corporation has received CFPB complaints from consumers in 12 states, with the most complaints from Texas (101 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Western-Shamrock Corporation - Debt Collector Complaint Profile

CFPB complaint profile across 12 states, reputation grade D.

Compiled by PlainCollector

Attempts to collect debt not owed

37
Communication tactics

34
Took or threatened to take negative or legal action

29
Written notification about debt

23
Threatened to contact someone or share information improperly

13
Cont'd attempts collect debt not owed

6

Data updated September 2026

CFPB complaint disposition

CCDB record western-shamrock-corporation Western-Shamrock Corporation

Grade D · 157 CFPB filings · 99% timely · lead issue: Attempts to collect debt not owed · vol #643 · compose #3375

VOL 157
GRADE D
12MO 44
STATES 12
TIMELY 99%
DISPUTE 26%
ISSUE Attempts to collect debt n…
RANK #643
COMPOSE #3,375

Volume peers

Nearest volume peer: DRB-40, LLC (157 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Western-Shamrock Corporation's 157 CFPB complaints sit next to DRB-40, LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

64.3% of Western-Shamrock Corporation's CFPB filings land in Texas

High volume does not equal a clean composite: Western-Shamrock Corporation is volume #643 but composite #3,375, while Texas dominates the geography. Corpus placement method.

Dominant state: Texas 64.3%; 101 of 157 filings · 12 states touched
Seasonal peak: 2025-04 8.8%; 8–15% band · 17 filings
Divergent corpus ranks: #643 volume; #3,375 composite; Cleanest-composite ladder is 2,732 places worse than volume

How does Western-Shamrock Corporation compare to its peers?

How does Western-Shamrock Corporation compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Western-Shamrock Corpo… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

99%

91%

Consumer-dispute ratelower is better

26%

14%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2024-04 2026-03

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	37
Communication tactics	34
Took or threatened to take negative or legal action	29
Written notification about debt	23
Threatened to contact someone or share information improperly	13
Cont'd attempts collect debt not owed	6
Improper contact or sharing of info	6
False statements or representation	4
Disclosure verification of debt	4
Taking/threatening an illegal action	1

Where do complaints against Western-Shamrock Corporation come from?

Western-Shamrock Corporation's own per-state count, not a national baseline.

Texas

101
Oklahoma

15
Georgia

13
South Carolina

10
New Mexico

5
Tennessee

5
Louisiana

2
California

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Western-Shamrock Corporation: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 157.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 98.58156028368793%.

4 peers

Know your rights before responding to Western-Shamrock Corporation: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.