This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade D 147 complaints

Andreu, Palma & Andreu, PL - Debt Collector Complaint Profile

CFPB complaint profile across 7 states, reputation grade D.

Complaints by issue type

What consumers report about Andreu, Palma & Andreu, PL

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record andreu-palma-andreu-pl Andreu, Palma & Andreu, PL

Grade D · 147 CFPB filings · 99% timely · lead issue: Attempts to collect debt not owed

  • VOL 147
  • GRADE D
  • 12MO 34
  • STATES 7
  • TIMELY 99%
  • DISPUTE 24%
  • ISSUE Attempts to collect debt n…
  • RANK #662
  • COMPOSE Not ranked

Volume peers

Nearest volume peer: Arbor Professional Solutions, Inc. (148 complaints)

Block, Inc.Block, Inc.146CeannateCeannate146Andreu, Palma & Andreu, PL (this)Andreu, Palma & Andreu, PL (…147Arbor Professional Solutions, Inc.Arbor Professional Solutions…148Winn LAW Group, APCWinn LAW Group, APC148
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Andreu, Palma & Andreu, PL's 147 CFPB complaints sit next to Arbor Professional Solutions, Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 147 complaints break down

Every complaint issue type on record for Andreu, Palma & Andreu, PL, not just the top ones shown above.

Reputation score breakdown

D
Composite reputation score
55.6/100
Andreu, Palma & Andreu, PL

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume F
147
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
99%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate B
24%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend C
Stable
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

State-heavy filing map

87.8% of Andreu, Palma & Andreu, PL's CFPB filings land in Florida

Concentration is computed from this collector's company_states rows only, not a national baseline. Corpus placement method.

Dominant state
Florida 87.8%
129 of 147 filings · 7 states touched
Seasonal peak
2025-09 11.9%
8–15% band · 5 filings
Corpus ranks
#662 volume
Composite not ranked (fewer than 200 complaints)
Volume rank among 5,420 collectors

How does Andreu, Palma & Andreu, PL compare to its peers?

How does Andreu, Palma & Andreu, PL compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
Andreu, Palma & Andreu, PL National average
Complaints (last 12 mo)lower is better
34
1
268
Timely-response ratehigher is better
99%
97%
91%
Consumer-dispute ratelower is better
24%
13%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy Andreu, Palma & Andreu, PL a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 10 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 92%94%96%98%100%102% 5%10%15%20%25%30% Timely response rate (%) Dispute rate (%) Andreu, Palma & Andreu, PL vs. 9 similar-volume peers, by response speed and dispute rate Andreu, Palma & Andreu, PLWINN LAW GROUP, APCArbor Professional Solutions, Inc.CeannateFairway Capital Recovery, LLCIntegrity Solution Services, Inc.Metro Collection Service Inc.Fidelity Properties Inc.JDJ Investments, INC.KeyBridge Medical Revenue Management
Source: CFPB Consumer Complaint Database

Andreu, Palma & Andreu, PL's complaint volume in context

Andreu, Palma & Andreu, PL vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

147 Top 12% higher than 88% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). Below this entry. 40–60: 260 collectors (5%). Below this entry. 60–80: 163 collectors (3%). Below this entry. 80–100: 112 collectors (2%). Below this entry. 100–120: 63 collectors (1%). Below this entry. 120–140: 67 collectors (1%). Below this entry. 140–160: 53 collectors (1%). This entry sits in this band. 160–180: 42 collectors (1%). Above this entry. 180–200: 55 collectors (1%). Above this entry. 200–220: 536 collectors (10%). Above this entry. Andreu, Palma & Andreu, PL 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Stable →
2023-02 2026-03

Issue Detail Breakdown

Issue Complaints
Attempts to collect debt not owed
34
Took or threatened to take negative or legal action
31
False statements or representation
25
Written notification about debt
23
Disclosure verification of debt
14
Cont'd attempts collect debt not owed
7
Taking/threatening an illegal action
5
Threatened to contact someone or share information improperly
3
Communication tactics
2
Improper contact or sharing of info
2

Where do complaints against Andreu, Palma & Andreu, PL come from?

Andreu, Palma & Andreu, PL's own per-state count, not a national baseline.

Top states by complaints against Andreu, Palma & Andreu, PL

Across 7 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Andreu, Palma & Andreu, PL: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 147.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 99.25925925925925%.

4 peers

Know your rights before responding to Andreu, Palma & Andreu, PL: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.