Original research

Research & data analysis

Original data research from the PlainCollector editorial team. Every page is rendered server-side from a live query against the portal database; no numbers are hardcoded.

What does the CFPB complaint data reveal?

These analyses rank debt collectors and states across more than a million federal complaints — by total volume, by recent 12-month activity, and by geographic concentration. Each is rebuilt from the live database on every request, so the figures always match the underlying CFPB records.

Top 10 US Debt Collectors by CFPB Consumer Complaint Volume

Consumer Financial Protection Bureau (CFPB) consumer-complaint database ranking the debt-collection companies that accumulate the highest absolute volume of consumer complaints. PlainCollector renders the ranking server-side from a live SELECT against the companies table.

Top 10 US States by Debt-Collection CFPB Complaint Volume

PlainCollector aggregates CFPB consumer-complaint records by the state of the consumer who filed the complaint, surfacing the geographic concentration of debt-collection complaints across the United States.