Original data research from the PlainCollector editorial team. Every page is rendered server-side from a live query against the portal database; no numbers are hardcoded.
What does the CFPB complaint data reveal?
These analyses rank debt collectors and states across more than a million federal complaints — by total volume, by recent 12-month activity, and by geographic concentration. Each is rebuilt from the live database on every request, so the figures always match the underlying CFPB records.
Consumer Financial Protection Bureau (CFPB) consumer-complaint database ranking the debt-collection companies that accumulate the highest absolute volume of consumer complaints. PlainCollector renders the ranking server-side from a live SELECT against the companies table.
PlainCollector aggregates CFPB consumer-complaint records by the state of the consumer who filed the complaint, surfacing the geographic concentration of debt-collection complaints across the United States.
PlainCollector ranks debt-collection companies by complaint volume in the most recent 12 months, surfacing the operators most active in current CFPB consumer reports relative to legacy historical totals.
Which high-volume collectors leave the most consumers dissatisfied after a response, and which are slowest to respond — a conduct lens that adjusts for portfolio size.
The most common CFPB complaint categories and sub-issues across every collector — revealing that verification failures, not harassment, now drive the federal record.