Top 10 US Debt Collectors by CFPB Consumer Complaint Volume
Consumer Financial Protection Bureau (CFPB) consumer-complaint database ranking the debt-collection companies that accumulate the highest absolute volume of consumer complaints.
Original research
Original data research from the PlainCollector. Every number here is pulled directly from our live database; nothing is hardcoded.
Download the collector complaint statistics (CSV) , open extract wired into this page's Dataset JSON-LD.
Citable national summary
A source-contextualized set of national CFPB complaint findings, calculated from the current PlainCollector database and ready to cite.
According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector compiles this research from that data.
What this research covers
PlainCollector research ranks CFPB consumer-complaint records across 1,139,236 debt-collection complaints naming 5,425 companies in 56 states.
Rankings below answer volume, trend, geography, or resolution questions from the live CFPB mirror; they are complaint statistics, not credit or legal advice.
These analyses rank debt collectors and states across more than a million federal complaints, by total volume, by recent 12-month activity, and by geographic concentration. Each is rebuilt from the live database on every request, so the figures always match the underlying CFPB records.
Consumer Financial Protection Bureau (CFPB) consumer-complaint database ranking the debt-collection companies that accumulate the highest absolute volume of consumer complaints.
PlainCollector aggregates CFPB consumer-complaint records by the state of the consumer who filed the complaint, surfacing the geographic concentration of debt-collection complaints across the United States.
PlainCollector ranks debt-collection companies by complaint volume in the most recent 12 months, surfacing the operators most active in current CFPB consumer reports relative to legacy historical totals.
Which high-volume collectors leave the most consumers dissatisfied after a response, and which are slowest to respond, a conduct lens that adjusts for portfolio size.
The most common CFPB complaint categories and sub-issues across every collector, revealing that verification failures, not harassment, now drive the federal record.
| Publisher | PlainCollector |
| Sources | the CFPB Consumer Complaint Database |