Total CFPB complaints
37
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 37 complaints
ZuntaFi Corp — Debt Collector Complaint Profile
CFPB complaint profile across 20 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about ZuntaFi Corp
- Attempts to collect debt not owed
Attempts to collect debt not owed
14 complaints
- False statements or representation
False statements or representation
9 complaints
- Written notification about debt
Written notification about debt
6 complaints
- Took or threatened to take negative or legal action 4
Took or threatened to take negative or legal action
4 complaints
- Communication tactics 1
Communication tactics
1 complaints
- Didn't provide services promised 1
Didn't provide services promised
1 complaints
D
Grade D · 55.8/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about ZuntaFi Corp?
ZuntaFi Corp has accumulated 37 total CFPB complaints across 20 states, with 3 filed in the most recent 12 months against 34 historical complaints before that window. The trailing-12-month volume represents 8.1% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 95% timely-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 20 states, led by Florida with 4 and Texas with 4, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 55.8/100 places ZuntaFi Corp in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
3
8.1% of total history
Falling ↓
States active
20
Distinct state filings
Timely response rate
95%
Within CFPB SLA window
Reputation grade
D
55.8/100 composite
Response-quality profile
How ZuntaFi Corp performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 94.6%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
State coverage breadth 35.7%
Share of US states + territories with at least one filed complaint against this collector.
How does ZuntaFi Corp compare to its peers?
ZuntaFi Corp National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2022-04 2025-11
Top Consumer Issues
Attempts to collect debt not owed14 (%)
False statements or representation9 (%)
Written notification about debt6 (%)
Took or threatened to take negative or legal action4 (%)
Communication tactics1 (%)
Didn't provide services promised1 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 9 |
| False statements or representation | Attempted to collect wrong amount | 7 |
| Written notification about debt | Didn't receive enough information to verify debt | 5 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 4 |
| Attempts to collect debt not owed | Debt was already discharged in bankruptcy and is no longer owed | 3 |
| False statements or representation | Impersonated attorney, law enforcement, or government official | 2 |
| Attempts to collect debt not owed | Debt was result of identity theft | 2 |
| Communication tactics | Frequent or repeated calls | 1 |
| Didn't provide services promised | — | 1 |
| Written notification about debt | Notification didn't disclose it was an attempt to collect a debt | 1 |
Where do complaints against ZuntaFi Corp come from?
The states where consumers have filed the most CFPB complaints against ZuntaFi Corp. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against ZuntaFi Corp
Across 20 states with at least one filing
- Florida
Florida
4 complaints
- Texas
Texas
4 complaints
- Tennessee
Tennessee
3 complaints
- Washington
Washington
3 complaints
- Massachusetts
Massachusetts
2 complaints
- Pennsylvania
Pennsylvania
2 complaints
- Illinois
Illinois
2 complaints
- Georgia
Georgia
2 complaints
Frequently Asked Questions
What is the most common complaint against ZuntaFi Corp? ▼
The most common issue consumers report about ZuntaFi Corp is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 37 complaints filed with the CFPB.
Are complaints against ZuntaFi Corp increasing or decreasing? ▼
Complaints against ZuntaFi Corp are falling. The company received 3 complaints in the last 12 months, showing improvement over prior periods.
What is ZuntaFi Corp's reputation grade? ▼
ZuntaFi Corp has a reputation grade of D (score: 55.8/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does ZuntaFi Corp respond to consumer complaints? ▼
ZuntaFi Corp has a 95% timely response rate to CFPB complaints.
In how many states does ZuntaFi Corp operate? ▼
ZuntaFi Corp has received CFPB complaints from consumers in 20 states, with the most complaints from Florida (4 complaints).
What can I do if ZuntaFi Corp is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If ZuntaFi Corp violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |