What is the most common complaint against Zions Bancorporation?

The most common issue consumers report about Zions Bancorporation is "Attempts to collect debt not owed", specifically "Didn't receive enough information to verify debt". This is based on 45 complaints filed with the CFPB.

Are complaints against Zions Bancorporation increasing or decreasing?

Complaints against Zions Bancorporation are falling. The company received 4 complaints in the last 12 months, showing improvement over prior periods.

What is Zions Bancorporation's reputation grade?

Zions Bancorporation has a reputation grade of C (score: 58.4/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Zions Bancorporation respond to consumer complaints?

Zions Bancorporation has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 29% of cases.

In how many states does Zions Bancorporation operate?

Zions Bancorporation has received CFPB complaints from consumers in 12 states, with the most complaints from Utah (9 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Zions Bancorporation - Debt Collector Complaint Profile

CFPB complaint profile across 12 states, reputation grade C.

Compiled by PlainCollector

Attempts to collect debt not owed

9
False statements or representation

9
Written notification about debt

8
Took or threatened to take negative or legal action

8
Communication tactics

5
Disclosure verification of debt

3

Data updated September 2026

CFPB complaint disposition

CCDB record zions-bancorporation Zions Bancorporation

Grade C · 45 CFPB filings · 100% timely · lead issue: Attempts to collect debt not owed · vol #1277 · compose #2631

VOL 45
GRADE C
12MO 4
STATES 12
TIMELY 100%
DISPUTE 29%
ISSUE Attempts to collect debt n…
RANK #1,277
COMPOSE #2,631

Volume peers

Nearest volume peer: Account Brokers Inc. (45 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Zions Bancorporation's 45 CFPB complaints sit next to Account Brokers Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Spiky monthly series

Utah is the plurality state for Zions Bancorporation (20.0%)

The 2026-02 spike coincides with a 1,354-place gap between volume rank #1,277 and composite #2,631. Corpus placement method.

Plurality state: Utah 20.0%; Mid-band (15–30%) · 12 states with ≥1 filing
Spike month: 2026-02 18.2%; 2 filings that month · spiky (≥15% of series)
Divergent corpus ranks: #1,277 volume; #2,631 composite; Cleanest-composite ladder is 1,354 places worse than volume

How does Zions Bancorporation compare to its peers?

How does ZIONS BANCORPORATION compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

ZIONS BANCORPORATION National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

100%

91%

Consumer-dispute ratelower is better

29%

31%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2018-09 2026-02

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	9
False statements or representation	9
Written notification about debt	8
Took or threatened to take negative or legal action	8
Communication tactics	5
Disclosure verification of debt	3
Cont'd attempts collect debt not owed	2
Improper contact or sharing of info	1

Where do complaints against Zions Bancorporation come from?

Zions Bancorporation's own per-state count, not a national baseline.

Utah

9
Arizona

7
Texas

7
California

5
Colorado

5
Nevada

4
Idaho

2
New Mexico

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Zions Bancorporation: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 45.

4 peers

Know your rights before responding to Zions Bancorporation: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.