This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

2026 CFPB data Public-data reference. FDCPA reference 12 complaints

Zebit, Inc. — Debt Collector Complaint Profile

CFPB complaint profile across 10 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.

Complaints by issue type

What consumers report about Zebit, Inc.

complaints
Source CFPB Consumer Complaint Database
F

Grade F · 32.6/100 composite

This collector has a failing complaint record with very high complaint volumes and poor response rates.

What do CFPB complaints reveal about Zebit, Inc.?

Zebit, Inc. has accumulated 12 total CFPB complaints across 10 states, with 3 filed in the most recent 12 months against 9 historical complaints before that window. The trailing-12-month volume represents 25.0% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.

The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt was paid", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 8% timely-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.

Complaints have been recorded across 10 states, led by Ohio with 2 and New Jersey with 2, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 32.6/100 places Zebit, Inc. in grade band F, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.

Complaint Summary

Total CFPB complaints

12

All-time across CCDB intake

Last 12 months

3

25.0% of total history

Falling ↓

States active

10

Distinct state filings

Timely response rate

8%

Within CFPB SLA window

Reputation grade

F

32.6/100 composite

Response-quality profile

How Zebit, Inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.

Timely response within SLA 8.3%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

State coverage breadth 17.9%

Share of US states + territories with at least one filed complaint against this collector.

How does Zebit, Inc. compare to its peers?

How does Zebit, Inc. compare? Versus a peer and the national average across 60+ high-volume collectors
Zebit, Inc. National average
Complaints (last 12 mo)lower is better
3
22,938
250
Timely-response ratehigher is better
8%
100%
91%
Consumer-dispute ratelower is better
0%
24%
19%

Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.

Complaint Trend (24 months)

2023-08 2025-08

Top Consumer Issues

Attempts to collect debt not owed8 (%)
Electronic communications2 (%)
Communication tactics1 (%)
Written notification about debt1 (%)

Most common issue: Attempts to collect debt not owed — Debt was paid

Know Your Rights

If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.

Learn your full FDCPA rights →

Issue Detail Breakdown

Issue Sub-Issue Complaints
Attempts to collect debt not owed Debt was paid 3
Attempts to collect debt not owed Debt is not yours 3
Electronic communications You told them to stop contacting you, but they keep trying 2
Attempts to collect debt not owed Debt was result of identity theft 2
Communication tactics Frequent or repeated calls 1
Written notification about debt Didn't receive notice of right to dispute 1

Where do complaints against Zebit, Inc. come from?

The states where consumers have filed the most CFPB complaints against Zebit, Inc.. Every figure is the company's own complaint count in that state — not a national baseline.

Top states by complaints against Zebit, Inc.

Across 10 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Frequently Asked Questions

What is the most common complaint against Zebit, Inc.?

The most common issue consumers report about Zebit, Inc. is "Attempts to collect debt not owed", specifically "Debt was paid". This is based on 12 complaints filed with the CFPB.

Are complaints against Zebit, Inc. increasing or decreasing?

Complaints against Zebit, Inc. are falling. The company received 3 complaints in the last 12 months, showing improvement over prior periods.

What is Zebit, Inc.'s reputation grade?

Zebit, Inc. has a reputation grade of F (score: 32.6/100). This collector has a failing complaint record with very high complaint volumes and poor response rates.

Does Zebit, Inc. respond to consumer complaints?

Zebit, Inc. has a 8% timely response rate to CFPB complaints.

In how many states does Zebit, Inc. operate?

Zebit, Inc. has received CFPB complaints from consumers in 10 states, with the most complaints from Ohio (2 complaints).

What can I do if Zebit, Inc. is contacting me?

Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Zebit, Inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.

Consumer Guides

Primary source data

Related

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial