This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade D 19 complaints

Yes Online Inc - Debt Collector Complaint Profile

CFPB complaint profile across 13 states, reputation grade D.

Complaints by issue type

What consumers report about Yes Online Inc

complaints
Source CFPB Consumer Complaint Database

Data updated July 2026

D

Grade D · 58.3/100 composite

This collector has a poor complaint record with above-average complaints and below-average response rates.

Based on consumer-filed CFPB complaints, not proven violations or a court finding of wrongdoing.

The verdict

A reputation grade of D: Yes Online Inc ranks ahead of 36% of the 5,283 collectors PlainCollector grades - 64% keep a cleaner CFPB record, on 19 all-time complaints and a 89% timely-response rate.

36th pct
reputation rank of 5,283 graded collectors
19
CFPB complaints, all-time
89%
answered inside the CFPB window
3
in the last 12 months (falling)

Grades are relative: every collector is ranked against the others, so an A reflects a cleaner record than peers, not a clean bill of conduct. A complaint is a consumer filing, not a proven violation.

What do CFPB complaints reveal about Yes Online Inc?

Yes Online Inc has accumulated 19 total CFPB complaints across 13 states, with 3 filed in the most recent 12 months against 16 historical complaints before that window. The trailing-12-month volume represents 15.8% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.

The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours". The company posts a 89% timely-response rate.

Complaints have been recorded across 13 states, led by Arizona with 3 and New York with 3. Normalized against the full CFPB collector database, the reputation score of 58.3/100 places Yes Online Inc in grade band D.

How to read a complaint count →

Complaint Summary

Total CFPB complaints

19

low-volume (CCDB)

Last 12 months

3

15.8% of all-time complaints

Falling ↓

States active

13

regional footprint

Timely response rate

89%

acceptable band

Reputation grade

D

58.3/100 composite

How does Yes Online Inc's reputation rank nationally?

Reputation score vs. every graded collector

PlainCollector composite reputation score (0–100, higher = cleaner CFPB record)

58 36th percentile higher than 36% of 5,283 graded collectors

0–10: 0 graded collectors (0%). Below this entry. 10–20: 3 graded collectors (0%). Below this entry. 20–30: 29 graded collectors (1%). Below this entry. 30–40: 160 graded collectors (3%). Below this entry. 40–50: 583 graded collectors (11%). Below this entry. 50–60: 1,469 graded collectors (28%). This entry sits in this band. 60–70: 1,364 graded collectors (26%). Above this entry. 70–80: 871 graded collectors (16%). Above this entry. 80–90: 660 graded collectors (12%). Above this entry. 90–100: 144 graded collectors (3%). Above this entry. This collector 0 100 every graded collector, bucketed by value

Each bar is a band; taller bars hold more graded collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source PlainCollector composite of CFPB Consumer Complaint Database · 2013–2026

Response-quality profile

Yes Online Inc versus the debt-collection vertical average.

Timely response within SLA 88.9%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

State coverage breadth 23.2%

Share of US states + territories with at least one filed complaint against this collector.

How does Yes Online Inc compare to its peers?

How does Yes Online Inc compare? Versus a similar-volume peer and the national average, drawn from 10 collectors with a comparable complaint count
Yes Online Inc National average
Complaints (last 12 mo)lower is better
3
0
268
Timely-response ratehigher is better
89%
100%
91%
Consumer-dispute ratelower is better
0%
0%
19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2022-09 2024-12

Issue Detail Breakdown

Issue Sub-Issue Complaints
Attempts to collect debt not owed - 8
False statements or representation - 5
Written notification about debt - 3
Took or threatened to take negative or legal action - 2
Communication tactics - 1

Where do complaints against Yes Online Inc come from?

Yes Online Inc's own per-state count, not a national baseline.

Top states by complaints against Yes Online Inc

Across 13 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

What to do if Yes Online Inc contacts you

A grade of D signals how Yes Online Inc's CFPB record compares to peers, here is how to act on it.

  • Demand written debt validation within 30 days of first contact, collectors must prove the debt is yours. Validation letter
  • Confirm the caller is really Yes Online Inc and not an impostor before paying anything. Verify a collector
  • Know your FDCPA rights, you can stop calls and report harassment. Your rights
  • See how Yes Online Inc ranks against every other collector by complaint record. Browse rankings

Complaint counts and grades reflect the public CFPB record, not a regulator's finding of wrongdoing or legal advice. For your specific situation, consult a licensed attorney.

Frequently Asked Questions

What is the most common complaint against Yes Online Inc? ▼

The most common issue consumers report about Yes Online Inc is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 19 complaints filed with the CFPB.

Are complaints against Yes Online Inc increasing or decreasing? ▼

Complaints against Yes Online Inc are falling. The company received 3 complaints in the last 12 months, showing improvement over prior periods.

What is Yes Online Inc's reputation grade? ▼

Yes Online Inc has a reputation grade of D (score: 58.3/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Yes Online Inc respond to consumer complaints? ▼

Yes Online Inc has a 89% timely response rate to CFPB complaints.

In how many states does Yes Online Inc operate? ▼

Yes Online Inc has received CFPB complaints from consumers in 13 states, with the most complaints from Arizona (3 complaints).

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.