Total CFPB complaints
153
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 153 complaints
Worldwide Processing Group, LLC — Debt Collector Complaint Profile
CFPB complaint profile across 33 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Worldwide Processing Group, LLC
- Communication tactics
Communication tactics
44 complaints
- Attempts to collect debt not owed
Attempts to collect debt not owed
33 complaints
- Taking/threatening an illegal action 10
Taking/threatening an illegal action
10 complaints
- Cont'd attempts collect debt not owed 9
Cont'd attempts collect debt not owed
9 complaints
- Written notification about debt 5
Written notification about debt
5 complaints
- Took or threatened to take negative or legal action 5
Took or threatened to take negative or legal action
5 complaints
F
Grade F · 46.0/100 composite
This collector has a failing complaint record with very high complaint volumes and poor response rates.
What do CFPB complaints reveal about Worldwide Processing Group, LLC?
Worldwide Processing Group, LLC has accumulated 153 total CFPB complaints across 33 states, with 0 filed in the most recent 12 months against 153 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 57% timely-response rate against a 14% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 33 states, led by California with 23 and Texas with 21, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 46.0/100 places Worldwide Processing Group, LLC in grade band F, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
33
Distinct state filings
Timely response rate
57%
Within CFPB SLA window
Consumer disputes
14%
After company response
Reputation grade
F
46.0/100 composite
Response-quality profile
How Worldwide Processing Group, LLC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 56.9%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 28.6%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 58.9%
Share of US states + territories with at least one filed complaint against this collector.
How does Worldwide Processing Group, LLC compare to its peers?
Worldwide Processing G… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2014-09 2019-09
Top Consumer Issues
Attempts to collect debt not owed33 (%)
Communication tactics44 (%)
Taking/threatening an illegal action10 (%)
Cont'd attempts collect debt not owed9 (%)
Written notification about debt5 (%)
Took or threatened to take negative or legal action5 (%)
Threatened to contact someone or share information improperly5 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 28 |
| Communication tactics | Frequent or repeated calls | 27 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 11 |
| Taking/threatening an illegal action | Threatened arrest/jail if do not pay | 10 |
| Cont'd attempts collect debt not owed | Debt is not mine | 9 |
| Communication tactics | Threatened to take legal action | 6 |
| Attempts to collect debt not owed | Debt was paid | 5 |
| Written notification about debt | Didn't receive enough information to verify debt | 5 |
| Took or threatened to take negative or legal action | Threatened to sue you for very old debt | 5 |
| Threatened to contact someone or share information improperly | Talked to a third-party about your debt | 5 |
Where do complaints against Worldwide Processing Group, LLC come from?
The states where consumers have filed the most CFPB complaints against Worldwide Processing Group, LLC. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Worldwide Processing Group, LLC
Across 33 states with at least one filing
- California
California
23 complaints
- Texas
Texas
21 complaints
- Florida
Florida
17 complaints
- Missouri 8
Missouri
8 complaints
- Indiana 8
Indiana
8 complaints
- Oklahoma 7
Oklahoma
7 complaints
- Ohio 7
Ohio
7 complaints
- South Carolina 6
South Carolina
6 complaints
Frequently Asked Questions
What is the most common complaint against Worldwide Processing Group, LLC? ▼
The most common issue consumers report about Worldwide Processing Group, LLC is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 153 complaints filed with the CFPB.
Are complaints against Worldwide Processing Group, LLC increasing or decreasing? ▼
Complaints against Worldwide Processing Group, LLC have been stable. The company received 0 complaints in the last 12 months.
What is Worldwide Processing Group, LLC's reputation grade? ▼
Worldwide Processing Group, LLC has a reputation grade of F (score: 46.0/100). This collector has a failing complaint record with very high complaint volumes and poor response rates.
Does Worldwide Processing Group, LLC respond to consumer complaints? ▼
Worldwide Processing Group, LLC has a 57% timely response rate to CFPB complaints. Consumers disputed the company's response in 14% of cases.
In how many states does Worldwide Processing Group, LLC operate? ▼
Worldwide Processing Group, LLC has received CFPB complaints from consumers in 33 states, with the most complaints from California (23 complaints).
What can I do if Worldwide Processing Group, LLC is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Worldwide Processing Group, LLC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |