Total CFPB complaints
264
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 264 complaints
Windham Professionals, Inc. — Debt Collector Complaint Profile
CFPB complaint profile across 45 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Windham Professionals, Inc.
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
49 complaints
- Communication tactics
Communication tactics
45 complaints
- Attempts to collect debt not owed
Attempts to collect debt not owed
32 complaints
- False statements or representation
False statements or representation
30 complaints
- Disclosure verification of debt 19
Disclosure verification of debt
19 complaints
- Written notification about debt 11
Written notification about debt
11 complaints
D
Grade D · 58.1/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about Windham Professionals, Inc.?
Windham Professionals, Inc. has accumulated 264 total CFPB complaints across 45 states, with 0 filed in the most recent 12 months against 264 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Communication tactics", narrowing to "Frequent or repeated calls", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 99% timely-response rate against a 18% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 45 states, led by California with 22 and Florida with 21, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 58.1/100 places Windham Professionals, Inc. in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
45
Distinct state filings
Timely response rate
99%
Within CFPB SLA window
Consumer disputes
18%
After company response
Reputation grade
D
58.1/100 composite
Response-quality profile
How Windham Professionals, Inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 98.9%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 36.7%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 80.4%
Share of US states + territories with at least one filed complaint against this collector.
How does Windham Professionals, Inc. compare to its peers?
Windham Professionals,… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2020-05 2023-02
Top Consumer Issues
Communication tactics45 (%)
Cont'd attempts collect debt not owed49 (%)
False statements or representation30 (%)
Attempts to collect debt not owed32 (%)
Disclosure verification of debt19 (%)
Written notification about debt11 (%)
Improper contact or sharing of info10 (%)
Most common issue: Communication tactics — Frequent or repeated calls
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Communication tactics | Frequent or repeated calls | 36 |
| Cont'd attempts collect debt not owed | Debt is not mine | 34 |
| False statements or representation | Attempted to collect wrong amount | 30 |
| Attempts to collect debt not owed | Debt is not yours | 20 |
| Disclosure verification of debt | Not given enough info to verify debt | 19 |
| Cont'd attempts collect debt not owed | Debt was paid | 15 |
| Attempts to collect debt not owed | Debt was paid | 12 |
| Written notification about debt | Didn't receive enough information to verify debt | 11 |
| Improper contact or sharing of info | Talked to a third party about my debt | 10 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 9 |
Where do complaints against Windham Professionals, Inc. come from?
The states where consumers have filed the most CFPB complaints against Windham Professionals, Inc.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Windham Professionals, Inc.
Across 45 states with at least one filing
- California
California
22 complaints
- Florida
Florida
21 complaints
- Texas
Texas
16 complaints
- New Jersey
New Jersey
13 complaints
- Pennsylvania
Pennsylvania
13 complaints
- New York
New York
13 complaints
- Massachusetts
Massachusetts
11 complaints
- Georgia
Georgia
10 complaints
Frequently Asked Questions
What is the most common complaint against Windham Professionals, Inc.? ▼
The most common issue consumers report about Windham Professionals, Inc. is "Communication tactics", specifically "Frequent or repeated calls". This is based on 264 complaints filed with the CFPB.
Are complaints against Windham Professionals, Inc. increasing or decreasing? ▼
Complaints against Windham Professionals, Inc. have been stable. The company received 0 complaints in the last 12 months.
What is Windham Professionals, Inc.'s reputation grade? ▼
Windham Professionals, Inc. has a reputation grade of D (score: 58.1/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does Windham Professionals, Inc. respond to consumer complaints? ▼
Windham Professionals, Inc. has a 99% timely response rate to CFPB complaints. Consumers disputed the company's response in 18% of cases.
In how many states does Windham Professionals, Inc. operate? ▼
Windham Professionals, Inc. has received CFPB complaints from consumers in 45 states, with the most complaints from California (22 complaints).
What can I do if Windham Professionals, Inc. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Windham Professionals, Inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |