This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade F 460 complaints

Williams, Rush & Associates, LLC - Debt Collector Complaint Profile

CFPB complaint profile across 40 states, reputation grade F.

Complaints by issue type

What consumers report about Williams, Rush & Associates, LLC

complaints
Source CFPB Consumer Complaint Database

Data updated July 2026

F

Grade F · 37.3/100 composite

This collector has a failing complaint record with very high complaint volumes and poor response rates.

Based on consumer-filed CFPB complaints, not proven violations or a court finding of wrongdoing.

The verdict

A reputation grade of F: Williams, Rush & Associates, LLC ranks ahead of 2% of the 5,283 collectors PlainCollector grades - 98% keep a cleaner CFPB record, on 460 all-time complaints and a 36% timely-response rate.

2nd pct
reputation rank of 5,283 graded collectors
460
CFPB complaints, all-time
36%
answered inside the CFPB window
214
in the last 12 months (rising)

Grades are relative: every collector is ranked against the others, so an A reflects a cleaner record than peers, not a clean bill of conduct. A complaint is a consumer filing, not a proven violation.

What do CFPB complaints reveal about Williams, Rush & Associates, LLC?

Williams, Rush & Associates, LLC has accumulated 460 total CFPB complaints across 40 states, with 214 filed in the most recent 12 months against 246 historical complaints before that window. The trailing-12-month volume represents 46.5% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.

The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours". The company posts a 36% timely-response rate against a 11% consumer-dispute-after-response rate.

Complaints have been recorded across 40 states, led by Texas with 113 and Florida with 85. Normalized against the full CFPB collector database, the reputation score of 37.3/100 places Williams, Rush & Associates, LLC in grade band F.

How to read a complaint count →

Complaint Summary

Total CFPB complaints

460

mid-volume (CCDB)

Last 12 months

214

46.5% of all-time complaints

Rising ↑

States active

40

multi-region footprint

Timely response rate

36%

below sla band

Consumer disputes

11%

average (vertical avg ~19%)

Reputation grade

F

37.3/100 composite

How does Williams, Rush & Associates, LLC's reputation rank nationally?

Reputation score vs. every graded collector

PlainCollector composite reputation score (0–100, higher = cleaner CFPB record)

37 Bottom 2% higher than 2% of 5,283 graded collectors

0–10: 0 graded collectors (0%). Below this entry. 10–20: 3 graded collectors (0%). Below this entry. 20–30: 29 graded collectors (1%). Below this entry. 30–40: 160 graded collectors (3%). This entry sits in this band. 40–50: 583 graded collectors (11%). Above this entry. 50–60: 1,469 graded collectors (28%). Above this entry. 60–70: 1,364 graded collectors (26%). Above this entry. 70–80: 871 graded collectors (16%). Above this entry. 80–90: 660 graded collectors (12%). Above this entry. 90–100: 144 graded collectors (3%). Above this entry. This collector 0 100 every graded collector, bucketed by value

Each bar is a band; taller bars hold more graded collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source PlainCollector composite of CFPB Consumer Complaint Database · 2013–2026

Response-quality profile

Williams, Rush & Associates, LLC versus the debt-collection vertical average.

Timely response within SLA 36.1%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 10.7%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 71.4%

Share of US states + territories with at least one filed complaint against this collector.

How does Williams, Rush & Associates, LLC compare to its peers?

How does Williams, Rush & Associates, LLC compare? Versus a similar-volume peer and the national average, drawn from 10 collectors with a comparable complaint count
Williams, Rush & Assoc… National average
Complaints (last 12 mo)lower is better
214
118
268
Timely-response ratehigher is better
36%
100%
91%
Consumer-dispute ratelower is better
11%
12%
19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2024-03 2026-03

Issue Detail Breakdown

Issue Sub-Issue Complaints
Attempts to collect debt not owed - 175
Written notification about debt - 89
Took or threatened to take negative or legal action - 74
False statements or representation - 65
Communication tactics - 24
Threatened to contact someone or share information improperly - 7
Electronic communications - 7
Taking/threatening an illegal action - 7
Disclosure verification of debt - 5
Cont'd attempts collect debt not owed - 4

Where do complaints against Williams, Rush & Associates, LLC come from?

Williams, Rush & Associates, LLC's own per-state count, not a national baseline.

Top states by complaints against Williams, Rush & Associates, LLC

Across 40 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

What to do if Williams, Rush & Associates, LLC contacts you

A grade of F signals how Williams, Rush & Associates, LLC's CFPB record compares to peers, here is how to act on it.

  • Demand written debt validation within 30 days of first contact, collectors must prove the debt is yours. Validation letter
  • Confirm the caller is really Williams, Rush & Associates, LLC and not an impostor before paying anything. Verify a collector
  • Know your FDCPA rights, you can stop calls and report harassment. Your rights
  • See how Williams, Rush & Associates, LLC ranks against every other collector by complaint record. Browse rankings

Complaint counts and grades reflect the public CFPB record, not a regulator's finding of wrongdoing or legal advice. For your specific situation, consult a licensed attorney.

Frequently Asked Questions

What is the most common complaint against Williams, Rush & Associates, LLC? ▼

The most common issue consumers report about Williams, Rush & Associates, LLC is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 460 complaints filed with the CFPB.

Are complaints against Williams, Rush & Associates, LLC increasing or decreasing? ▼

Complaints against Williams, Rush & Associates, LLC are rising. The company received 214 complaints in the last 12 months, indicating an upward trend in consumer issues.

What is Williams, Rush & Associates, LLC's reputation grade? ▼

Williams, Rush & Associates, LLC has a reputation grade of F (score: 37.3/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Williams, Rush & Associates, LLC respond to consumer complaints? ▼

Williams, Rush & Associates, LLC has a 36% timely response rate to CFPB complaints. Consumers disputed the company's response in 11% of cases.

In how many states does Williams, Rush & Associates, LLC operate? ▼

Williams, Rush & Associates, LLC has received CFPB complaints from consumers in 40 states, with the most complaints from Texas (113 complaints).

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.