Total CFPB complaints
14
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 14 complaints
Wellmont Health System — Debt Collector Complaint Profile
CFPB complaint profile across 2 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Wellmont Health System
- Disclosure verification of debt
Disclosure verification of debt
3 complaints
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
3 complaints
- False statements or representation
False statements or representation
2 complaints
- Took or threatened to take negative or legal action
Took or threatened to take negative or legal action
2 complaints
- Written notification about debt 1
Written notification about debt
1 complaints
- Communication tactics 1
Communication tactics
1 complaints
B
Grade B · 70.8/100 composite
This collector has a good complaint record with relatively few complaints and responsive customer service.
What do CFPB complaints reveal about Wellmont Health System?
Wellmont Health System has accumulated 14 total CFPB complaints across 2 states, with 1 filed in the most recent 12 months against 13 historical complaints before that window. The trailing-12-month volume represents 7.1% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Disclosure verification of debt", narrowing to "Not given enough info to verify debt", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 93% timely-response rate against a 11% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 2 states, led by Tennessee with 12 and Virginia with 2, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 70.8/100 places Wellmont Health System in grade band B, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
1
7.1% of total history
Rising ↑
States active
2
Distinct state filings
Timely response rate
93%
Within CFPB SLA window
Consumer disputes
11%
After company response
Reputation grade
B
70.8/100 composite
Response-quality profile
How Wellmont Health System performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 92.9%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 22.2%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 3.6%
Share of US states + territories with at least one filed complaint against this collector.
How does Wellmont Health System compare to its peers?
Wellmont Health System National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2013-09 2025-09
Top Consumer Issues
Disclosure verification of debt3 (%)
Cont'd attempts collect debt not owed3 (%)
False statements or representation2 (%)
Took or threatened to take negative or legal action2 (%)
Written notification about debt1 (%)
Communication tactics1 (%)
Attempts to collect debt not owed1 (%)
Taking/threatening an illegal action1 (%)
Most common issue: Disclosure verification of debt — Not given enough info to verify debt
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Disclosure verification of debt | Not given enough info to verify debt | 3 |
| Cont'd attempts collect debt not owed | Debt is not mine | 3 |
| False statements or representation | Attempted to collect wrong amount | 2 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 1 |
| Written notification about debt | Didn't receive notice of right to dispute | 1 |
| Communication tactics | Threatened to take legal action | 1 |
| Attempts to collect debt not owed | Debt was paid | 1 |
| Took or threatened to take negative or legal action | Sued you without properly notifying you of lawsuit | 1 |
| Taking/threatening an illegal action | Sued w/o proper notification of suit | 1 |
Where do complaints against Wellmont Health System come from?
The states where consumers have filed the most CFPB complaints against Wellmont Health System. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Wellmont Health System
Across 2 states with at least one filing
- Tennessee
Tennessee
12 complaints
- Virginia 2
Virginia
2 complaints
Frequently Asked Questions
What is the most common complaint against Wellmont Health System? ▼
The most common issue consumers report about Wellmont Health System is "Disclosure verification of debt", specifically "Not given enough info to verify debt". This is based on 14 complaints filed with the CFPB.
Are complaints against Wellmont Health System increasing or decreasing? ▼
Complaints against Wellmont Health System are rising. The company received 1 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is Wellmont Health System's reputation grade? ▼
Wellmont Health System has a reputation grade of B (score: 70.8/100). This collector has a good complaint record with relatively few complaints and responsive customer service.
Does Wellmont Health System respond to consumer complaints? ▼
Wellmont Health System has a 93% timely response rate to CFPB complaints. Consumers disputed the company's response in 11% of cases.
In how many states does Wellmont Health System operate? ▼
Wellmont Health System has received CFPB complaints from consumers in 2 states, with the most complaints from Tennessee (12 complaints).
What can I do if Wellmont Health System is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Wellmont Health System violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |