This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade B 14 complaints

Wellmont Health System - Debt Collector Complaint Profile

CFPB complaint profile across 2 states, reputation grade B.

Complaints by issue type

What consumers report about Wellmont Health System

complaints
Source CFPB Consumer Complaint Database

Data updated July 2026

B

Grade B · 70.8/100 composite

This collector has a good complaint record with relatively few complaints and responsive customer service.

Based on consumer-filed CFPB complaints, not proven violations or a court finding of wrongdoing.

The verdict

A reputation grade of B: Wellmont Health System ranks ahead of 70% of the 5,283 collectors PlainCollector grades - 30% keep a cleaner CFPB record, on 14 all-time complaints and a 93% timely-response rate.

70th pct
reputation rank of 5,283 graded collectors
14
CFPB complaints, all-time
93%
answered inside the CFPB window
1
in the last 12 months (falling)

Grades are relative: every collector is ranked against the others, so an A reflects a cleaner record than peers, not a clean bill of conduct. A complaint is a consumer filing, not a proven violation.

What do CFPB complaints reveal about Wellmont Health System?

Wellmont Health System has accumulated 14 total CFPB complaints across 2 states, with 1 filed in the most recent 12 months against 13 historical complaints before that window. The trailing-12-month volume represents 7.1% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.

The dominant consumer grievance logged with the CFPB is "Cont'd attempts collect debt not owed", narrowing to "Not given enough info to verify debt". The company posts a 93% timely-response rate against a 11% consumer-dispute-after-response rate.

Complaints have been recorded across 2 states, led by Tennessee with 12 and Virginia with 2. Normalized against the full CFPB collector database, the reputation score of 70.8/100 places Wellmont Health System in grade band B.

How to read a complaint count →

Complaint Summary

Total CFPB complaints

14

low-volume (CCDB)

Last 12 months

1

7.1% of all-time complaints

Falling ↓

States active

2

limited footprint

Timely response rate

93%

good band

Consumer disputes

11%

average (vertical avg ~19%)

Reputation grade

B

70.8/100 composite

How does Wellmont Health System's reputation rank nationally?

Reputation score vs. every graded collector

PlainCollector composite reputation score (0–100, higher = cleaner CFPB record)

71 70th percentile higher than 70% of 5,283 graded collectors

0–10: 0 graded collectors (0%). Below this entry. 10–20: 3 graded collectors (0%). Below this entry. 20–30: 29 graded collectors (1%). Below this entry. 30–40: 160 graded collectors (3%). Below this entry. 40–50: 583 graded collectors (11%). Below this entry. 50–60: 1,469 graded collectors (28%). Below this entry. 60–70: 1,364 graded collectors (26%). Below this entry. 70–80: 871 graded collectors (16%). This entry sits in this band. 80–90: 660 graded collectors (12%). Above this entry. 90–100: 144 graded collectors (3%). Above this entry. This collector 0 100 every graded collector, bucketed by value

Each bar is a band; taller bars hold more graded collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source PlainCollector composite of CFPB Consumer Complaint Database · 2013–2026

Response-quality profile

Wellmont Health System versus the debt-collection vertical average.

Timely response within SLA 92.9%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 11.1%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 3.6%

Share of US states + territories with at least one filed complaint against this collector.

How does Wellmont Health System compare to its peers?

How does Wellmont Health System compare? Versus a similar-volume peer and the national average, drawn from 10 collectors with a comparable complaint count
Wellmont Health System National average
Complaints (last 12 mo)lower is better
1
0
268
Timely-response ratehigher is better
93%
50%
91%
Consumer-dispute ratelower is better
11%
17%
19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2015-12 2017-11

Issue Detail Breakdown

Issue Sub-Issue Complaints
Cont'd attempts collect debt not owed - 3
Disclosure verification of debt - 3
Took or threatened to take negative or legal action - 2
False statements or representation - 2
Attempts to collect debt not owed - 1
Written notification about debt - 1
Communication tactics - 1
Taking/threatening an illegal action - 1

Where do complaints against Wellmont Health System come from?

Wellmont Health System's own per-state count, not a national baseline.

Top states by complaints against Wellmont Health System

Across 2 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

What to do if Wellmont Health System contacts you

A grade of B signals how Wellmont Health System's CFPB record compares to peers, here is how to act on it.

  • Demand written debt validation within 30 days of first contact, collectors must prove the debt is yours. Validation letter
  • Confirm the caller is really Wellmont Health System and not an impostor before paying anything. Verify a collector
  • Know your FDCPA rights, you can stop calls and report harassment. Your rights
  • See how Wellmont Health System ranks against every other collector by complaint record. Browse rankings

Complaint counts and grades reflect the public CFPB record, not a regulator's finding of wrongdoing or legal advice. For your specific situation, consult a licensed attorney.

Frequently Asked Questions

What is the most common complaint against Wellmont Health System? ▼

The most common issue consumers report about Wellmont Health System is "Cont'd attempts collect debt not owed", specifically "Not given enough info to verify debt". This is based on 14 complaints filed with the CFPB.

Are complaints against Wellmont Health System increasing or decreasing? ▼

Complaints against Wellmont Health System are falling. The company received 1 complaints in the last 12 months, showing improvement over prior periods.

What is Wellmont Health System's reputation grade? ▼

Wellmont Health System has a reputation grade of B (score: 70.8/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Wellmont Health System respond to consumer complaints? ▼

Wellmont Health System has a 93% timely response rate to CFPB complaints. Consumers disputed the company's response in 11% of cases.

In how many states does Wellmont Health System operate? ▼

Wellmont Health System has received CFPB complaints from consumers in 2 states, with the most complaints from Tennessee (12 complaints).

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.