Total CFPB complaints
79
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
CFPB complaint profile across 10 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
What consumers report about Voss & Klein, LLC
Attempts to collect debt not owed
36 complaints
Took or threatened to take negative or legal action
11 complaints
Cont'd attempts collect debt not owed
9 complaints
False statements or representation
8 complaints
Written notification about debt
6 complaints
Disclosure verification of debt
4 complaints
Grade D · 56.2/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
Voss & Klein, LLC has accumulated 79 total CFPB complaints across 10 states, with 9 filed in the most recent 12 months against 70 historical complaints before that window. The trailing-12-month volume represents 11.4% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 94% timely-response rate against a 33% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 10 states, led by Florida with 55 and California with 6, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 56.2/100 places Voss & Klein, LLC in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Total CFPB complaints
79
All-time across CCDB intake
Last 12 months
9
11.4% of total history
Falling ↓
States active
10
Distinct state filings
Timely response rate
94%
Within CFPB SLA window
Consumer disputes
33%
After company response
Reputation grade
D
56.2/100 composite
How Voss & Klein, LLC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
Share of US states + territories with at least one filed complaint against this collector.
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 26 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 11 |
| False statements or representation | Attempted to collect wrong amount | 8 |
| Cont'd attempts collect debt not owed | Debt is not mine | 7 |
| Attempts to collect debt not owed | Debt was result of identity theft | 7 |
| Written notification about debt | Didn't receive enough information to verify debt | 6 |
| Attempts to collect debt not owed | Debt was paid | 3 |
| Disclosure verification of debt | Not given enough info to verify debt | 3 |
| Cont'd attempts collect debt not owed | Debt resulted from identity theft | 2 |
| Disclosure verification of debt | Right to dispute notice not received | 1 |
The states where consumers have filed the most CFPB complaints against Voss & Klein, LLC. Every figure is the company's own complaint count in that state — not a national baseline.
Across 10 states with at least one filing
Florida
55 complaints
California
6 complaints
New York
4 complaints
New Jersey
3 complaints
Texas
3 complaints
Illinois
2 complaints
Virginia
1 complaints
Mississippi
1 complaints
The most common issue consumers report about Voss & Klein, LLC is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 79 complaints filed with the CFPB.
Complaints against Voss & Klein, LLC are falling. The company received 9 complaints in the last 12 months, showing improvement over prior periods.
Voss & Klein, LLC has a reputation grade of D (score: 56.2/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Voss & Klein, LLC has a 94% timely response rate to CFPB complaints. Consumers disputed the company's response in 33% of cases.
Voss & Klein, LLC has received CFPB complaints from consumers in 10 states, with the most complaints from Florida (55 complaints).
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Voss & Klein, LLC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Read our methodology — how this data is sourced, computed, and verified.
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |