Total CFPB complaints
64
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 64 complaints
Vision Financial Corp. — Debt Collector Complaint Profile
CFPB complaint profile across 28 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Vision Financial Corp.
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
26 complaints
- Disclosure verification of debt
Disclosure verification of debt
13 complaints
- Communication tactics
Communication tactics
11 complaints
- Improper contact or sharing of info 7
Improper contact or sharing of info
7 complaints
- False statements or representation 4
False statements or representation
4 complaints
D
Grade D · 55.6/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about Vision Financial Corp.?
Vision Financial Corp. has accumulated 64 total CFPB complaints across 28 states, with 0 filed in the most recent 12 months against 64 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Cont'd attempts collect debt not owed", narrowing to "Debt is not mine", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 70% timely-response rate against a 6% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 28 states, led by Texas with 8 and California with 6, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 55.6/100 places Vision Financial Corp. in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
28
Distinct state filings
Timely response rate
70%
Within CFPB SLA window
Consumer disputes
6%
After company response
Reputation grade
D
55.6/100 composite
Response-quality profile
How Vision Financial Corp. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 70.3%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 12.7%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 50.0%
Share of US states + territories with at least one filed complaint against this collector.
How does Vision Financial Corp. compare to its peers?
Vision Financial Corp. National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2014-01 2021-12
Top Consumer Issues
Cont'd attempts collect debt not owed26 (%)
Disclosure verification of debt13 (%)
Communication tactics11 (%)
False statements or representation4 (%)
Improper contact or sharing of info7 (%)
Most common issue: Cont'd attempts collect debt not owed — Debt is not mine
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Cont'd attempts collect debt not owed | Debt is not mine | 16 |
| Disclosure verification of debt | Not given enough info to verify debt | 11 |
| Cont'd attempts collect debt not owed | Debt was paid | 10 |
| Communication tactics | Frequent or repeated calls | 7 |
| False statements or representation | Attempted to collect wrong amount | 4 |
| Improper contact or sharing of info | Contacted me after I asked not to | 4 |
| Improper contact or sharing of info | Talked to a third party about my debt | 3 |
| Communication tactics | Used obscene/profane/abusive language | 3 |
| Disclosure verification of debt | Not disclosed as an attempt to collect | 2 |
| Communication tactics | Threatened to take legal action | 1 |
Where do complaints against Vision Financial Corp. come from?
The states where consumers have filed the most CFPB complaints against Vision Financial Corp.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Vision Financial Corp.
Across 28 states with at least one filing
- Texas
Texas
8 complaints
- California
California
6 complaints
- Michigan
Michigan
4 complaints
- Colorado
Colorado
4 complaints
- Illinois
Illinois
4 complaints
- Washington
Washington
4 complaints
- Tennessee 3
Tennessee
3 complaints
- New Jersey 3
New Jersey
3 complaints
Frequently Asked Questions
What is the most common complaint against Vision Financial Corp.? ▼
The most common issue consumers report about Vision Financial Corp. is "Cont'd attempts collect debt not owed", specifically "Debt is not mine". This is based on 64 complaints filed with the CFPB.
Are complaints against Vision Financial Corp. increasing or decreasing? ▼
Complaints against Vision Financial Corp. have been stable. The company received 0 complaints in the last 12 months.
What is Vision Financial Corp.'s reputation grade? ▼
Vision Financial Corp. has a reputation grade of D (score: 55.6/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does Vision Financial Corp. respond to consumer complaints? ▼
Vision Financial Corp. has a 70% timely response rate to CFPB complaints. Consumers disputed the company's response in 6% of cases.
In how many states does Vision Financial Corp. operate? ▼
Vision Financial Corp. has received CFPB complaints from consumers in 28 states, with the most complaints from Texas (8 complaints).
What can I do if Vision Financial Corp. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Vision Financial Corp. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |