Total CFPB complaints
201
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 201 complaints
VIRTUOSO SOURCING GROUP, LLC. — Debt Collector Complaint Profile
CFPB complaint profile across 35 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about VIRTUOSO SOURCING GROUP, LLC.
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
47 complaints
- Attempts to collect debt not owed
Attempts to collect debt not owed
35 complaints
- Written notification about debt
Written notification about debt
23 complaints
- False statements or representation
False statements or representation
20 complaints
- Communication tactics 17
Communication tactics
17 complaints
- Disclosure verification of debt 12
Disclosure verification of debt
12 complaints
F
Grade F · 50.7/100 composite
This collector has a failing complaint record with very high complaint volumes and poor response rates.
What do CFPB complaints reveal about VIRTUOSO SOURCING GROUP, LLC.?
VIRTUOSO SOURCING GROUP, LLC. has accumulated 201 total CFPB complaints across 35 states, with 14 filed in the most recent 12 months against 187 historical complaints before that window. The trailing-12-month volume represents 7.0% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Cont'd attempts collect debt not owed", narrowing to "Debt is not mine", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 69% timely-response rate against a 9% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 35 states, led by Texas with 27 and Florida with 19, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 50.7/100 places VIRTUOSO SOURCING GROUP, LLC. in grade band F, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
14
7.0% of total history
Rising ↑
States active
35
Distinct state filings
Timely response rate
69%
Within CFPB SLA window
Consumer disputes
9%
After company response
Reputation grade
F
50.7/100 composite
Response-quality profile
How VIRTUOSO SOURCING GROUP, LLC. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 68.7%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 17.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 62.5%
Share of US states + territories with at least one filed complaint against this collector.
How does VIRTUOSO SOURCING GROUP, LLC. compare to its peers?
VIRTUOSO SOURCING GROU… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2023-02 2026-02
Top Consumer Issues
Cont'd attempts collect debt not owed47 (%)
Attempts to collect debt not owed35 (%)
False statements or representation20 (%)
Communication tactics17 (%)
Written notification about debt23 (%)
Disclosure verification of debt12 (%)
Took or threatened to take negative or legal action8 (%)
Most common issue: Cont'd attempts collect debt not owed — Debt is not mine
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Cont'd attempts collect debt not owed | Debt is not mine | 35 |
| Attempts to collect debt not owed | Debt is not yours | 23 |
| False statements or representation | Attempted to collect wrong amount | 20 |
| Communication tactics | Frequent or repeated calls | 17 |
| Written notification about debt | Didn't receive enough information to verify debt | 16 |
| Attempts to collect debt not owed | Debt was paid | 12 |
| Disclosure verification of debt | Not given enough info to verify debt | 12 |
| Cont'd attempts collect debt not owed | Debt was paid | 12 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 8 |
| Written notification about debt | Didn't receive notice of right to dispute | 7 |
Where do complaints against VIRTUOSO SOURCING GROUP, LLC. come from?
The states where consumers have filed the most CFPB complaints against VIRTUOSO SOURCING GROUP, LLC.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against VIRTUOSO SOURCING GROUP, LLC.
Across 35 states with at least one filing
- Texas
Texas
27 complaints
- Florida
Florida
19 complaints
- California
California
19 complaints
- Georgia
Georgia
11 complaints
- Illinois
Illinois
11 complaints
- New York 10
New York
10 complaints
- Ohio 8
Ohio
8 complaints
- Colorado 8
Colorado
8 complaints
Frequently Asked Questions
What is the most common complaint against VIRTUOSO SOURCING GROUP, LLC.? ▼
The most common issue consumers report about VIRTUOSO SOURCING GROUP, LLC. is "Cont'd attempts collect debt not owed", specifically "Debt is not mine". This is based on 201 complaints filed with the CFPB.
Are complaints against VIRTUOSO SOURCING GROUP, LLC. increasing or decreasing? ▼
Complaints against VIRTUOSO SOURCING GROUP, LLC. are rising. The company received 14 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is VIRTUOSO SOURCING GROUP, LLC.'s reputation grade? ▼
VIRTUOSO SOURCING GROUP, LLC. has a reputation grade of F (score: 50.7/100). This collector has a failing complaint record with very high complaint volumes and poor response rates.
Does VIRTUOSO SOURCING GROUP, LLC. respond to consumer complaints? ▼
VIRTUOSO SOURCING GROUP, LLC. has a 69% timely response rate to CFPB complaints. Consumers disputed the company's response in 9% of cases.
In how many states does VIRTUOSO SOURCING GROUP, LLC. operate? ▼
VIRTUOSO SOURCING GROUP, LLC. has received CFPB complaints from consumers in 35 states, with the most complaints from Texas (27 complaints).
What can I do if VIRTUOSO SOURCING GROUP, LLC. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If VIRTUOSO SOURCING GROUP, LLC. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |