Total CFPB complaints
138
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 138 complaints
Vengroff Williams, Inc — Debt Collector Complaint Profile
CFPB complaint profile across 32 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Vengroff Williams, Inc
- Attempts to collect debt not owed
Attempts to collect debt not owed
59 complaints
- Cont'd attempts collect debt not owed 20
Cont'd attempts collect debt not owed
20 complaints
- Written notification about debt 17
Written notification about debt
17 complaints
- False statements or representation 12
False statements or representation
12 complaints
- Communication tactics 5
Communication tactics
5 complaints
- Disclosure verification of debt 3
Disclosure verification of debt
3 complaints
D
Grade D · 58.6/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about Vengroff Williams, Inc?
Vengroff Williams, Inc has accumulated 138 total CFPB complaints across 32 states, with 16 filed in the most recent 12 months against 122 historical complaints before that window. The trailing-12-month volume represents 11.6% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 99% timely-response rate against a 24% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 32 states, led by California with 19 and New York with 12, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 58.6/100 places Vengroff Williams, Inc in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
16
11.6% of total history
Rising ↑
States active
32
Distinct state filings
Timely response rate
99%
Within CFPB SLA window
Consumer disputes
24%
After company response
Reputation grade
D
58.6/100 composite
Response-quality profile
How Vengroff Williams, Inc performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 99.3%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 48.8%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 57.1%
Share of US states + territories with at least one filed complaint against this collector.
How does Vengroff Williams, Inc compare to its peers?
Vengroff Williams, Inc National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2023-03 2026-01
Top Consumer Issues
Attempts to collect debt not owed59 (%)
Written notification about debt17 (%)
Cont'd attempts collect debt not owed20 (%)
False statements or representation12 (%)
Communication tactics5 (%)
Disclosure verification of debt3 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 39 |
| Written notification about debt | Didn't receive enough information to verify debt | 13 |
| Cont'd attempts collect debt not owed | Debt is not mine | 13 |
| False statements or representation | Attempted to collect wrong amount | 12 |
| Attempts to collect debt not owed | Debt was result of identity theft | 11 |
| Attempts to collect debt not owed | Debt was paid | 9 |
| Cont'd attempts collect debt not owed | Debt was paid | 7 |
| Communication tactics | Frequent or repeated calls | 5 |
| Written notification about debt | Didn't receive notice of right to dispute | 4 |
| Disclosure verification of debt | Not given enough info to verify debt | 3 |
Where do complaints against Vengroff Williams, Inc come from?
The states where consumers have filed the most CFPB complaints against Vengroff Williams, Inc. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Vengroff Williams, Inc
Across 32 states with at least one filing
- California
California
19 complaints
- New York
New York
12 complaints
- Texas
Texas
10 complaints
- Florida
Florida
9 complaints
- Georgia
Georgia
8 complaints
- Ohio 7
Ohio
7 complaints
- Pennsylvania 7
Pennsylvania
7 complaints
- North Carolina 5
North Carolina
5 complaints
Frequently Asked Questions
What is the most common complaint against Vengroff Williams, Inc? ▼
The most common issue consumers report about Vengroff Williams, Inc is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 138 complaints filed with the CFPB.
Are complaints against Vengroff Williams, Inc increasing or decreasing? ▼
Complaints against Vengroff Williams, Inc are rising. The company received 16 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is Vengroff Williams, Inc's reputation grade? ▼
Vengroff Williams, Inc has a reputation grade of D (score: 58.6/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does Vengroff Williams, Inc respond to consumer complaints? ▼
Vengroff Williams, Inc has a 99% timely response rate to CFPB complaints. Consumers disputed the company's response in 24% of cases.
In how many states does Vengroff Williams, Inc operate? ▼
Vengroff Williams, Inc has received CFPB complaints from consumers in 32 states, with the most complaints from California (19 complaints).
What can I do if Vengroff Williams, Inc is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Vengroff Williams, Inc violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |