This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

2026 CFPB data Public-data reference. FDCPA reference 2,184 complaints

V and H Portfolio — Debt Collector Complaint Profile

CFPB complaint profile across 50 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.

Complaints by issue type

What consumers report about V and H Portfolio

complaints
Source CFPB Consumer Complaint Database
D

Grade D · 56.9/100 composite

This collector has a poor complaint record with above-average complaints and below-average response rates.

What do CFPB complaints reveal about V and H Portfolio?

V and H Portfolio has accumulated 2,184 total CFPB complaints across 50 states, with 924 filed in the most recent 12 months against 1,260 historical complaints before that window. The trailing-12-month volume represents 42.3% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.

The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 99% timely-response rate against a 13% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.

Complaints have been recorded across 50 states, led by Texas with 569 and Florida with 373, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 56.9/100 places V and H Portfolio in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.

Complaint Summary

Total CFPB complaints

2,184

All-time across CCDB intake

Last 12 months

924

42.3% of total history

Rising ↑

States active

50

Distinct state filings

Timely response rate

99%

Within CFPB SLA window

Consumer disputes

13%

After company response

Reputation grade

D

56.9/100 composite

Response-quality profile

How V and H Portfolio performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.

Timely response within SLA 99.2%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 26.7%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 89.3%

Share of US states + territories with at least one filed complaint against this collector.

How does V and H Portfolio compare to its peers?

How does V and H Portfolio compare? Versus a peer and the national average across 60+ high-volume collectors
V and H Portfolio National average
Complaints (last 12 mo)lower is better
924
22,938
250
Timely-response ratehigher is better
99%
100%
91%
Consumer-dispute ratelower is better
13%
24%
19%

Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.

Complaint Trend (24 months)

2024-04 2026-03

Top Consumer Issues

Attempts to collect debt not owed1,079 (%)
Written notification about debt487 (%)
False statements or representation236 (%)
Took or threatened to take negative or legal action230 (%)
Communication tactics42 (%)

Most common issue: Attempts to collect debt not owed — Debt is not yours

Know Your Rights

If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.

Learn your full FDCPA rights →

Issue Detail Breakdown

Issue Sub-Issue Complaints
Attempts to collect debt not owed Debt is not yours 636
Attempts to collect debt not owed Debt was result of identity theft 343
Written notification about debt Didn't receive enough information to verify debt 298
False statements or representation Attempted to collect wrong amount 236
Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged 230
Written notification about debt Didn't receive notice of right to dispute 189
Attempts to collect debt not owed Debt was paid 78
Communication tactics Frequent or repeated calls 25
Attempts to collect debt not owed Debt was already discharged in bankruptcy and is no longer owed 22
Communication tactics You told them to stop contacting you, but they keep trying 17

Where do complaints against V and H Portfolio come from?

The states where consumers have filed the most CFPB complaints against V and H Portfolio. Every figure is the company's own complaint count in that state — not a national baseline.

Top states by complaints against V and H Portfolio

Across 50 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Frequently Asked Questions

What is the most common complaint against V and H Portfolio?

The most common issue consumers report about V and H Portfolio is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 2,184 complaints filed with the CFPB.

Are complaints against V and H Portfolio increasing or decreasing?

Complaints against V and H Portfolio are rising. The company received 924 complaints in the last 12 months, indicating an upward trend in consumer issues.

What is V and H Portfolio's reputation grade?

V and H Portfolio has a reputation grade of D (score: 56.9/100). This collector has a poor complaint record with above-average complaints and below-average response rates.

Does V and H Portfolio respond to consumer complaints?

V and H Portfolio has a 99% timely response rate to CFPB complaints. Consumers disputed the company's response in 13% of cases.

In how many states does V and H Portfolio operate?

V and H Portfolio has received CFPB complaints from consumers in 50 states, with the most complaints from Texas (569 complaints).

What can I do if V and H Portfolio is contacting me?

Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If V and H Portfolio violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.

Consumer Guides

Primary source data

Related

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial