Total CFPB complaints
2,184
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
CFPB complaint profile across 50 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
What consumers report about V and H Portfolio
Attempts to collect debt not owed
1,079 complaints
Written notification about debt
487 complaints
False statements or representation
236 complaints
Took or threatened to take negative or legal action
230 complaints
Communication tactics
42 complaints
Grade D · 56.9/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
V and H Portfolio has accumulated 2,184 total CFPB complaints across 50 states, with 924 filed in the most recent 12 months against 1,260 historical complaints before that window. The trailing-12-month volume represents 42.3% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 99% timely-response rate against a 13% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 50 states, led by Texas with 569 and Florida with 373, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 56.9/100 places V and H Portfolio in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Total CFPB complaints
2,184
All-time across CCDB intake
Last 12 months
924
42.3% of total history
Rising ↑
States active
50
Distinct state filings
Timely response rate
99%
Within CFPB SLA window
Consumer disputes
13%
After company response
Reputation grade
D
56.9/100 composite
How V and H Portfolio performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
Share of US states + territories with at least one filed complaint against this collector.
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 636 |
| Attempts to collect debt not owed | Debt was result of identity theft | 343 |
| Written notification about debt | Didn't receive enough information to verify debt | 298 |
| False statements or representation | Attempted to collect wrong amount | 236 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 230 |
| Written notification about debt | Didn't receive notice of right to dispute | 189 |
| Attempts to collect debt not owed | Debt was paid | 78 |
| Communication tactics | Frequent or repeated calls | 25 |
| Attempts to collect debt not owed | Debt was already discharged in bankruptcy and is no longer owed | 22 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 17 |
The states where consumers have filed the most CFPB complaints against V and H Portfolio. Every figure is the company's own complaint count in that state — not a national baseline.
Across 50 states with at least one filing
Texas
569 complaints
Florida
373 complaints
California
183 complaints
Georgia
122 complaints
South Carolina
104 complaints
Louisiana
84 complaints
Ohio
82 complaints
Illinois
65 complaints
The most common issue consumers report about V and H Portfolio is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 2,184 complaints filed with the CFPB.
Complaints against V and H Portfolio are rising. The company received 924 complaints in the last 12 months, indicating an upward trend in consumer issues.
V and H Portfolio has a reputation grade of D (score: 56.9/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
V and H Portfolio has a 99% timely response rate to CFPB complaints. Consumers disputed the company's response in 13% of cases.
V and H Portfolio has received CFPB complaints from consumers in 50 states, with the most complaints from Texas (569 complaints).
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If V and H Portfolio violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Read our methodology — how this data is sourced, computed, and verified.
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |