This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade D 606 complaints

USCB, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 31 states, reputation grade D.

Complaints by issue type

What consumers report about USCB, Inc.

complaints
Source CFPB Consumer Complaint Database

Data updated July 2026

D

Grade D · 57.1/100 composite

This collector has a poor complaint record with above-average complaints and below-average response rates.

Based on consumer-filed CFPB complaints, not proven violations or a court finding of wrongdoing.

The verdict

A reputation grade of D: USCB, Inc. ranks ahead of 32% of the 5,283 collectors PlainCollector grades - 68% keep a cleaner CFPB record, on 606 all-time complaints and a 94% timely-response rate.

32nd pct
reputation rank of 5,283 graded collectors
606
CFPB complaints, all-time
94%
answered inside the CFPB window
35
in the last 12 months (falling)

Grades are relative: every collector is ranked against the others, so an A reflects a cleaner record than peers, not a clean bill of conduct. A complaint is a consumer filing, not a proven violation.

What do CFPB complaints reveal about USCB, Inc.?

USCB, Inc. has accumulated 606 total CFPB complaints across 31 states, with 35 filed in the most recent 12 months against 571 historical complaints before that window. The trailing-12-month volume represents 5.8% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.

The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours". The company posts a 94% timely-response rate against a 10% consumer-dispute-after-response rate.

Complaints have been recorded across 31 states, led by California with 401 and Arizona with 36. Normalized against the full CFPB collector database, the reputation score of 57.1/100 places USCB, Inc. in grade band D.

How to read a complaint count →

Complaint Summary

Total CFPB complaints

606

mid-volume (CCDB)

Last 12 months

35

5.8% of all-time complaints

Falling ↓

States active

31

multi-region footprint

Timely response rate

94%

good band

Consumer disputes

10%

average (vertical avg ~19%)

Reputation grade

D

57.1/100 composite

How does USCB, Inc.'s reputation rank nationally?

Reputation score vs. every graded collector

PlainCollector composite reputation score (0–100, higher = cleaner CFPB record)

57 32nd percentile higher than 32% of 5,283 graded collectors

0–10: 0 graded collectors (0%). Below this entry. 10–20: 3 graded collectors (0%). Below this entry. 20–30: 29 graded collectors (1%). Below this entry. 30–40: 160 graded collectors (3%). Below this entry. 40–50: 583 graded collectors (11%). Below this entry. 50–60: 1,469 graded collectors (28%). This entry sits in this band. 60–70: 1,364 graded collectors (26%). Above this entry. 70–80: 871 graded collectors (16%). Above this entry. 80–90: 660 graded collectors (12%). Above this entry. 90–100: 144 graded collectors (3%). Above this entry. This collector 0 100 every graded collector, bucketed by value

Each bar is a band; taller bars hold more graded collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source PlainCollector composite of CFPB Consumer Complaint Database · 2013–2026

Response-quality profile

USCB, Inc. versus the debt-collection vertical average.

Timely response within SLA 94.1%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 10.1%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 55.4%

Share of US states + territories with at least one filed complaint against this collector.

How does USCB, Inc. compare to its peers?

How does USCB, Inc. compare? Versus a similar-volume peer and the national average, drawn from 10 collectors with a comparable complaint count
USCB, Inc. National average
Complaints (last 12 mo)lower is better
35
22
268
Timely-response ratehigher is better
94%
85%
91%
Consumer-dispute ratelower is better
10%
27%
19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2024-04 2026-03

Issue Detail Breakdown

Issue Sub-Issue Complaints
Attempts to collect debt not owed - 232
Written notification about debt - 171
Communication tactics - 63
False statements or representation - 57
Cont'd attempts collect debt not owed - 39
Took or threatened to take negative or legal action - 22
Disclosure verification of debt - 11
Threatened to contact someone or share information improperly - 5
Electronic communications - 3
Improper contact or sharing of info - 2

Where do complaints against USCB, Inc. come from?

USCB, Inc.'s own per-state count, not a national baseline.

Top states by complaints against USCB, Inc.

Across 31 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

What to do if USCB, Inc. contacts you

A grade of D signals how USCB, Inc.'s CFPB record compares to peers, here is how to act on it.

  • Demand written debt validation within 30 days of first contact, collectors must prove the debt is yours. Validation letter
  • Confirm the caller is really USCB, Inc. and not an impostor before paying anything. Verify a collector
  • Know your FDCPA rights, you can stop calls and report harassment. Your rights
  • See how USCB, Inc. ranks against every other collector by complaint record. Browse rankings

Complaint counts and grades reflect the public CFPB record, not a regulator's finding of wrongdoing or legal advice. For your specific situation, consult a licensed attorney.

Frequently Asked Questions

What is the most common complaint against USCB, Inc.? ▼

The most common issue consumers report about USCB, Inc. is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 606 complaints filed with the CFPB.

Are complaints against USCB, Inc. increasing or decreasing? ▼

Complaints against USCB, Inc. are falling. The company received 35 complaints in the last 12 months, showing improvement over prior periods.

What is USCB, Inc.'s reputation grade? ▼

USCB, Inc. has a reputation grade of D (score: 57.1/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does USCB, Inc. respond to consumer complaints? ▼

USCB, Inc. has a 94% timely response rate to CFPB complaints. Consumers disputed the company's response in 10% of cases.

In how many states does USCB, Inc. operate? ▼

USCB, Inc. has received CFPB complaints from consumers in 31 states, with the most complaints from California (401 complaints).

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.