This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade C 24 complaints

USA Discounters Ltd - Debt Collector Complaint Profile

CFPB complaint profile across 12 states, reputation grade C.

Complaints by issue type

What consumers report about USA Discounters Ltd

complaints
Source CFPB Consumer Complaint Database

Data updated July 2026

C

Grade C · 60.2/100 composite

This collector has an average complaint record with moderate complaint volumes and typical response rates.

Based on consumer-filed CFPB complaints, not proven violations or a court finding of wrongdoing.

The verdict

A reputation grade of C: USA Discounters Ltd ranks ahead of 43% of the 5,283 collectors PlainCollector grades - 57% keep a cleaner CFPB record, on 24 all-time complaints and a 96% timely-response rate.

43rd pct
reputation rank of 5,283 graded collectors
24
CFPB complaints, all-time
96%
answered inside the CFPB window
0
in the last 12 months (falling)

Grades are relative: every collector is ranked against the others, so an A reflects a cleaner record than peers, not a clean bill of conduct. A complaint is a consumer filing, not a proven violation.

What do CFPB complaints reveal about USA Discounters Ltd?

USA Discounters Ltd has accumulated 24 total CFPB complaints across 12 states, with 0 filed in the most recent 12 months against 24 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.

The dominant consumer grievance logged with the CFPB is "Taking/threatening an illegal action", narrowing to "Not given enough info to verify debt". The company posts a 96% timely-response rate against a 43% consumer-dispute-after-response rate.

Complaints have been recorded across 12 states, led by California with 3 and Maryland with 3. Normalized against the full CFPB collector database, the reputation score of 60.2/100 places USA Discounters Ltd in grade band C.

How to read a complaint count →

Complaint Summary

Total CFPB complaints

24

low-volume (CCDB)

Last 12 months

0

0.0% of all-time complaints

Falling ↓

States active

12

regional footprint

Timely response rate

96%

excellent band

Consumer disputes

43%

high (vertical avg ~19%)

Reputation grade

C

60.2/100 composite

How does USA Discounters Ltd's reputation rank nationally?

Reputation score vs. every graded collector

PlainCollector composite reputation score (0–100, higher = cleaner CFPB record)

60 43rd percentile higher than 43% of 5,283 graded collectors

0–10: 0 graded collectors (0%). Below this entry. 10–20: 3 graded collectors (0%). Below this entry. 20–30: 29 graded collectors (1%). Below this entry. 30–40: 160 graded collectors (3%). Below this entry. 40–50: 583 graded collectors (11%). Below this entry. 50–60: 1,469 graded collectors (28%). Below this entry. 60–70: 1,364 graded collectors (26%). This entry sits in this band. 70–80: 871 graded collectors (16%). Above this entry. 80–90: 660 graded collectors (12%). Above this entry. 90–100: 144 graded collectors (3%). Above this entry. This collector 0 100 every graded collector, bucketed by value

Each bar is a band; taller bars hold more graded collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source PlainCollector composite of CFPB Consumer Complaint Database · 2013–2026

Response-quality profile

USA Discounters Ltd versus the debt-collection vertical average.

Timely response within SLA 95.8%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 43.5%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 21.4%

Share of US states + territories with at least one filed complaint against this collector.

How does USA Discounters Ltd compare to its peers?

How does USA DISCOUNTERS LTD compare? Versus a similar-volume peer and the national average, drawn from 10 collectors with a comparable complaint count
USA DISCOUNTERS LTD National average
Complaints (last 12 mo)lower is better
0
0
268
Timely-response ratehigher is better
96%
92%
91%
Consumer-dispute ratelower is better
43%
0%
19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2018-11 2025-07

Issue Detail Breakdown

Issue Sub-Issue Complaints
Taking/threatening an illegal action - 8
Communication tactics - 5
Disclosure verification of debt - 5
Cont'd attempts collect debt not owed - 4
Took or threatened to take negative or legal action - 1
False statements or representation - 1

Where do complaints against USA Discounters Ltd come from?

USA Discounters Ltd's own per-state count, not a national baseline.

Top states by complaints against USA Discounters Ltd

Across 12 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

What to do if USA Discounters Ltd contacts you

A grade of C signals how USA Discounters Ltd's CFPB record compares to peers, here is how to act on it.

  • Demand written debt validation within 30 days of first contact, collectors must prove the debt is yours. Validation letter
  • Confirm the caller is really USA Discounters Ltd and not an impostor before paying anything. Verify a collector
  • Know your FDCPA rights, you can stop calls and report harassment. Your rights
  • See how USA Discounters Ltd ranks against every other collector by complaint record. Browse rankings

Complaint counts and grades reflect the public CFPB record, not a regulator's finding of wrongdoing or legal advice. For your specific situation, consult a licensed attorney.

Frequently Asked Questions

What is the most common complaint against USA Discounters Ltd? ▼

The most common issue consumers report about USA Discounters Ltd is "Taking/threatening an illegal action", specifically "Not given enough info to verify debt". This is based on 24 complaints filed with the CFPB.

Are complaints against USA Discounters Ltd increasing or decreasing? ▼

Complaints against USA Discounters Ltd are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is USA Discounters Ltd's reputation grade? ▼

USA Discounters Ltd has a reputation grade of C (score: 60.2/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does USA Discounters Ltd respond to consumer complaints? ▼

USA Discounters Ltd has a 96% timely response rate to CFPB complaints. Consumers disputed the company's response in 43% of cases.

In how many states does USA Discounters Ltd operate? ▼

USA Discounters Ltd has received CFPB complaints from consumers in 12 states, with the most complaints from California (3 complaints).

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.