Total CFPB complaints
24
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 24 complaints
USA DISCOUNTERS LTD — Debt Collector Complaint Profile
CFPB complaint profile across 12 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about USA DISCOUNTERS LTD
- Taking/threatening an illegal action
Taking/threatening an illegal action
6 complaints
- Disclosure verification of debt
Disclosure verification of debt
5 complaints
- Communication tactics
Communication tactics
4 complaints
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
4 complaints
- False statements or representation 1
False statements or representation
1 complaints
- Took or threatened to take negative or legal action 1
Took or threatened to take negative or legal action
1 complaints
C
Grade C · 60.2/100 composite
This collector has an average complaint record with moderate complaint volumes and typical response rates.
What do CFPB complaints reveal about USA DISCOUNTERS LTD?
USA DISCOUNTERS LTD has accumulated 24 total CFPB complaints across 12 states, with 0 filed in the most recent 12 months against 24 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Disclosure verification of debt", narrowing to "Not given enough info to verify debt", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 96% timely-response rate against a 43% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 12 states, led by California with 3 and Maryland with 3, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 60.2/100 places USA DISCOUNTERS LTD in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
12
Distinct state filings
Timely response rate
96%
Within CFPB SLA window
Consumer disputes
43%
After company response
Reputation grade
C
60.2/100 composite
Response-quality profile
How USA DISCOUNTERS LTD performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 95.8%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 87.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 21.4%
Share of US states + territories with at least one filed complaint against this collector.
How does USA DISCOUNTERS LTD compare to its peers?
USA DISCOUNTERS LTD National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2014-12 2017-06
Top Consumer Issues
Disclosure verification of debt5 (%)
Taking/threatening an illegal action6 (%)
Communication tactics4 (%)
Cont'd attempts collect debt not owed4 (%)
False statements or representation1 (%)
Took or threatened to take negative or legal action1 (%)
Most common issue: Disclosure verification of debt — Not given enough info to verify debt
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Disclosure verification of debt | Not given enough info to verify debt | 5 |
| Taking/threatening an illegal action | Sued where didn't live/sign for debt | 4 |
| Communication tactics | Threatened to take legal action | 3 |
| Taking/threatening an illegal action | Seized/Attempted to seize property | 2 |
| Cont'd attempts collect debt not owed | Debt resulted from identity theft | 2 |
| Cont'd attempts collect debt not owed | Debt was paid | 1 |
| False statements or representation | Attempted to collect wrong amount | 1 |
| Communication tactics | Called after sent written cease of comm | 1 |
| Cont'd attempts collect debt not owed | Debt is not mine | 1 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 1 |
Where do complaints against USA DISCOUNTERS LTD come from?
The states where consumers have filed the most CFPB complaints against USA DISCOUNTERS LTD. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against USA DISCOUNTERS LTD
Across 12 states with at least one filing
- California
California
3 complaints
- Maryland
Maryland
3 complaints
- South Carolina
South Carolina
2 complaints
- North Carolina
North Carolina
2 complaints
- Georgia
Georgia
2 complaints
- Virginia
Virginia
2 complaints
- Texas
Texas
2 complaints
- Indiana 1
Indiana
1 complaints
Frequently Asked Questions
What is the most common complaint against USA DISCOUNTERS LTD? ▼
The most common issue consumers report about USA DISCOUNTERS LTD is "Disclosure verification of debt", specifically "Not given enough info to verify debt". This is based on 24 complaints filed with the CFPB.
Are complaints against USA DISCOUNTERS LTD increasing or decreasing? ▼
Complaints against USA DISCOUNTERS LTD have been stable. The company received 0 complaints in the last 12 months.
What is USA DISCOUNTERS LTD's reputation grade? ▼
USA DISCOUNTERS LTD has a reputation grade of C (score: 60.2/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.
Does USA DISCOUNTERS LTD respond to consumer complaints? ▼
USA DISCOUNTERS LTD has a 96% timely response rate to CFPB complaints. Consumers disputed the company's response in 43% of cases.
In how many states does USA DISCOUNTERS LTD operate? ▼
USA DISCOUNTERS LTD has received CFPB complaints from consumers in 12 states, with the most complaints from California (3 complaints).
What can I do if USA DISCOUNTERS LTD is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If USA DISCOUNTERS LTD violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |