This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade D 940 complaints

URS Holding, LLC - Debt Collector Complaint Profile

CFPB complaint profile across 47 states, reputation grade D.

Complaints by issue type

What consumers report about URS Holding, LLC

complaints
Source CFPB Consumer Complaint Database

Data updated July 2026

D

Grade D · 56.0/100 composite

This collector has a poor complaint record with above-average complaints and below-average response rates.

Based on consumer-filed CFPB complaints, not proven violations or a court finding of wrongdoing.

The verdict

A reputation grade of D: URS Holding, LLC ranks ahead of 28% of the 5,283 collectors PlainCollector grades - 72% keep a cleaner CFPB record, on 940 all-time complaints and a 97% timely-response rate.

28th pct
reputation rank of 5,283 graded collectors
940
CFPB complaints, all-time
97%
answered inside the CFPB window
13
in the last 12 months (falling)

Grades are relative: every collector is ranked against the others, so an A reflects a cleaner record than peers, not a clean bill of conduct. A complaint is a consumer filing, not a proven violation.

What do CFPB complaints reveal about URS Holding, LLC?

URS Holding, LLC has accumulated 940 total CFPB complaints across 47 states, with 13 filed in the most recent 12 months against 927 historical complaints before that window. The trailing-12-month volume represents 1.4% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.

The dominant consumer grievance logged with the CFPB is "Communication tactics", narrowing to "Frequent or repeated calls". The company posts a 97% timely-response rate against a 17% consumer-dispute-after-response rate.

Complaints have been recorded across 47 states, led by California with 119 and Texas with 91. Normalized against the full CFPB collector database, the reputation score of 56.0/100 places URS Holding, LLC in grade band D.

How to read a complaint count →

Complaint Summary

Total CFPB complaints

940

mid-volume (CCDB)

Last 12 months

13

1.4% of all-time complaints

Falling ↓

States active

47

multi-region footprint

Timely response rate

97%

excellent band

Consumer disputes

17%

average (vertical avg ~19%)

Reputation grade

D

56.0/100 composite

How does URS Holding, LLC's reputation rank nationally?

Reputation score vs. every graded collector

PlainCollector composite reputation score (0–100, higher = cleaner CFPB record)

56 28th percentile higher than 28% of 5,283 graded collectors

0–10: 0 graded collectors (0%). Below this entry. 10–20: 3 graded collectors (0%). Below this entry. 20–30: 29 graded collectors (1%). Below this entry. 30–40: 160 graded collectors (3%). Below this entry. 40–50: 583 graded collectors (11%). Below this entry. 50–60: 1,469 graded collectors (28%). This entry sits in this band. 60–70: 1,364 graded collectors (26%). Above this entry. 70–80: 871 graded collectors (16%). Above this entry. 80–90: 660 graded collectors (12%). Above this entry. 90–100: 144 graded collectors (3%). Above this entry. This collector 0 100 every graded collector, bucketed by value

Each bar is a band; taller bars hold more graded collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source PlainCollector composite of CFPB Consumer Complaint Database · 2013–2026

Response-quality profile

URS Holding, LLC versus the debt-collection vertical average.

Timely response within SLA 97.1%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 16.5%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 83.9%

Share of US states + territories with at least one filed complaint against this collector.

How does URS Holding, LLC compare to its peers?

How does URS Holding, LLC compare? Versus a similar-volume peer and the national average, drawn from 10 collectors with a comparable complaint count
URS Holding, LLC National average
Complaints (last 12 mo)lower is better
13
62
268
Timely-response ratehigher is better
97%
98%
91%
Consumer-dispute ratelower is better
17%
8%
19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2024-04 2026-03

Issue Detail Breakdown

Issue Sub-Issue Complaints
Communication tactics - 263
Cont'd attempts collect debt not owed - 168
Attempts to collect debt not owed - 108
Written notification about debt - 93
Improper contact or sharing of info - 87
False statements or representation - 78
Disclosure verification of debt - 69
Threatened to contact someone or share information improperly - 33
Took or threatened to take negative or legal action - 25
Taking/threatening an illegal action - 14

Where do complaints against URS Holding, LLC come from?

URS Holding, LLC's own per-state count, not a national baseline.

Top states by complaints against URS Holding, LLC

Across 47 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

What to do if URS Holding, LLC contacts you

A grade of D signals how URS Holding, LLC's CFPB record compares to peers, here is how to act on it.

  • Demand written debt validation within 30 days of first contact, collectors must prove the debt is yours. Validation letter
  • Confirm the caller is really URS Holding, LLC and not an impostor before paying anything. Verify a collector
  • Know your FDCPA rights, you can stop calls and report harassment. Your rights
  • See how URS Holding, LLC ranks against every other collector by complaint record. Browse rankings

Complaint counts and grades reflect the public CFPB record, not a regulator's finding of wrongdoing or legal advice. For your specific situation, consult a licensed attorney.

Frequently Asked Questions

What is the most common complaint against URS Holding, LLC? ▼

The most common issue consumers report about URS Holding, LLC is "Communication tactics", specifically "Frequent or repeated calls". This is based on 940 complaints filed with the CFPB.

Are complaints against URS Holding, LLC increasing or decreasing? ▼

Complaints against URS Holding, LLC are falling. The company received 13 complaints in the last 12 months, showing improvement over prior periods.

What is URS Holding, LLC's reputation grade? ▼

URS Holding, LLC has a reputation grade of D (score: 56.0/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does URS Holding, LLC respond to consumer complaints? ▼

URS Holding, LLC has a 97% timely response rate to CFPB complaints. Consumers disputed the company's response in 17% of cases.

In how many states does URS Holding, LLC operate? ▼

URS Holding, LLC has received CFPB complaints from consumers in 47 states, with the most complaints from California (119 complaints).

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.