Total CFPB complaints
30
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 30 complaints
Uptain Group, Inc. — Debt Collector Complaint Profile
CFPB complaint profile across 7 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Uptain Group, Inc.
- Attempts to collect debt not owed
Attempts to collect debt not owed
11 complaints
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
6 complaints
- False statements or representation 3
False statements or representation
3 complaints
- Written notification about debt 2
Written notification about debt
2 complaints
- Disclosure verification of debt 1
Disclosure verification of debt
1 complaints
- Communication tactics 1
Communication tactics
1 complaints
D
Grade D · 57.8/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about Uptain Group, Inc.?
Uptain Group, Inc. has accumulated 30 total CFPB complaints across 7 states, with 0 filed in the most recent 12 months against 30 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 90% timely-response rate against a 40% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 7 states, led by Alabama with 9 and Florida with 8, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 57.8/100 places Uptain Group, Inc. in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
7
Distinct state filings
Timely response rate
90%
Within CFPB SLA window
Consumer disputes
40%
After company response
Reputation grade
D
57.8/100 composite
Response-quality profile
How Uptain Group, Inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 90.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 80.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 12.5%
Share of US states + territories with at least one filed complaint against this collector.
How does Uptain Group, Inc. compare to its peers?
Uptain Group, Inc. National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2014-02 2023-03
Top Consumer Issues
Attempts to collect debt not owed11 (%)
Cont'd attempts collect debt not owed6 (%)
False statements or representation3 (%)
Written notification about debt2 (%)
Disclosure verification of debt1 (%)
Communication tactics1 (%)
Improper contact or sharing of info1 (%)
Took or threatened to take negative or legal action1 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 6 |
| Cont'd attempts collect debt not owed | Debt is not mine | 5 |
| Attempts to collect debt not owed | Debt was paid | 5 |
| False statements or representation | Attempted to collect wrong amount | 3 |
| Written notification about debt | Didn't receive notice of right to dispute | 2 |
| Cont'd attempts collect debt not owed | Debt was paid | 1 |
| Disclosure verification of debt | Not disclosed as an attempt to collect | 1 |
| Communication tactics | Frequent or repeated calls | 1 |
| Improper contact or sharing of info | Contacted me after I asked not to | 1 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 1 |
Where do complaints against Uptain Group, Inc. come from?
The states where consumers have filed the most CFPB complaints against Uptain Group, Inc.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Uptain Group, Inc.
Across 7 states with at least one filing
- Alabama
Alabama
9 complaints
- Florida
Florida
8 complaints
- Georgia
Georgia
6 complaints
- Texas 3
Texas
3 complaints
- Mississippi 2
Mississippi
2 complaints
- Wyoming 1
Wyoming
1 complaints
- Maryland 1
Maryland
1 complaints
Frequently Asked Questions
What is the most common complaint against Uptain Group, Inc.? ▼
The most common issue consumers report about Uptain Group, Inc. is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 30 complaints filed with the CFPB.
Are complaints against Uptain Group, Inc. increasing or decreasing? ▼
Complaints against Uptain Group, Inc. have been stable. The company received 0 complaints in the last 12 months.
What is Uptain Group, Inc.'s reputation grade? ▼
Uptain Group, Inc. has a reputation grade of D (score: 57.8/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does Uptain Group, Inc. respond to consumer complaints? ▼
Uptain Group, Inc. has a 90% timely response rate to CFPB complaints. Consumers disputed the company's response in 40% of cases.
In how many states does Uptain Group, Inc. operate? ▼
Uptain Group, Inc. has received CFPB complaints from consumers in 7 states, with the most complaints from Alabama (9 complaints).
What can I do if Uptain Group, Inc. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Uptain Group, Inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |