This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade A 2 complaints

United Student Loan Assistance Center - Debt Collector Complaint Profile

CFPB complaint profile across 2 states, reputation grade A.

Complaints by issue type

What consumers report about United Student Loan Assistance Center

complaints
Source CFPB Consumer Complaint Database

Data updated July 2026

A

Grade A · 77.3/100 composite

This collector has an excellent complaint record, very few complaints relative to its size, with high response rates.

Based on consumer-filed CFPB complaints, not proven violations or a court finding of wrongdoing.

The verdict

A reputation grade of A: United Student Loan Assistance Center ranks ahead of 82% of the 5,283 collectors PlainCollector grades - 18% keep a cleaner CFPB record, on 2 all-time complaints and a 100% timely-response rate.

82nd pct
reputation rank of 5,283 graded collectors
2
CFPB complaints, all-time
100%
answered inside the CFPB window
0
in the last 12 months (falling)

Grades are relative: every collector is ranked against the others, so an A reflects a cleaner record than peers, not a clean bill of conduct. A complaint is a consumer filing, not a proven violation.

What do CFPB complaints reveal about United Student Loan Assistance Center?

United Student Loan Assistance Center has accumulated 2 total CFPB complaints across 2 states, with 0 filed in the most recent 12 months against 2 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.

The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours". The company posts a 100% timely-response rate.

Complaints have been recorded across 2 states, led by Kansas with 1 and New York with 1. Normalized against the full CFPB collector database, the reputation score of 77.3/100 places United Student Loan Assistance Center in grade band A.

How to read a complaint count →

Complaint Summary

Total CFPB complaints

2

low-volume (CCDB)

Last 12 months

0

0.0% of all-time complaints

Falling ↓

States active

2

limited footprint

Timely response rate

100%

excellent band

Reputation grade

A

77.3/100 composite

How does United Student Loan Assistance Center's reputation rank nationally?

Reputation score vs. every graded collector

PlainCollector composite reputation score (0–100, higher = cleaner CFPB record)

77 Top 18% higher than 82% of 5,283 graded collectors

0–10: 0 graded collectors (0%). Below this entry. 10–20: 3 graded collectors (0%). Below this entry. 20–30: 29 graded collectors (1%). Below this entry. 30–40: 160 graded collectors (3%). Below this entry. 40–50: 583 graded collectors (11%). Below this entry. 50–60: 1,469 graded collectors (28%). Below this entry. 60–70: 1,364 graded collectors (26%). Below this entry. 70–80: 871 graded collectors (16%). This entry sits in this band. 80–90: 660 graded collectors (12%). Above this entry. 90–100: 144 graded collectors (3%). Above this entry. This collector 0 100 every graded collector, bucketed by value

Each bar is a band; taller bars hold more graded collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source PlainCollector composite of CFPB Consumer Complaint Database · 2013–2026

Response-quality profile

United Student Loan Assistance Center versus the debt-collection vertical average.

Timely response within SLA 100.0%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

State coverage breadth 3.6%

Share of US states + territories with at least one filed complaint against this collector.

How does United Student Loan Assistance Center compare to its peers?

How does United Student Loan Assistance Center compare? Versus a similar-volume peer and the national average, drawn from 10 collectors with a comparable complaint count
United Student Loan As… National average
Complaints (last 12 mo)lower is better
0
1
268
Timely-response ratehigher is better
100%
50%
91%
Consumer-dispute ratelower is better
0%
0%
19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2025-10 2025-10

Issue Detail Breakdown

Issue Sub-Issue Complaints
Attempts to collect debt not owed - 1
Took or threatened to take negative or legal action - 1

Where do complaints against United Student Loan Assistance Center come from?

United Student Loan Assistance Center's own per-state count, not a national baseline.

Top states by complaints against United Student Loan Assistance Center

Across 2 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

What to do if United Student Loan Assistance Center contacts you

A grade of A signals how United Student Loan Assistance Center's CFPB record compares to peers, here is how to act on it.

  • Demand written debt validation within 30 days of first contact, collectors must prove the debt is yours. Validation letter
  • Confirm the caller is really United Student Loan Assistance Center and not an impostor before paying anything. Verify a collector
  • Know your FDCPA rights, you can stop calls and report harassment. Your rights
  • See how United Student Loan Assistance Center ranks against every other collector by complaint record. Browse rankings

Complaint counts and grades reflect the public CFPB record, not a regulator's finding of wrongdoing or legal advice. For your specific situation, consult a licensed attorney.

Frequently Asked Questions

What is the most common complaint against United Student Loan Assistance Center? ▼

The most common issue consumers report about United Student Loan Assistance Center is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 2 complaints filed with the CFPB.

Are complaints against United Student Loan Assistance Center increasing or decreasing? ▼

Complaints against United Student Loan Assistance Center are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is United Student Loan Assistance Center's reputation grade? ▼

United Student Loan Assistance Center has a reputation grade of A (score: 77.3/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does United Student Loan Assistance Center respond to consumer complaints? ▼

United Student Loan Assistance Center has a 100% timely response rate to CFPB complaints.

In how many states does United Student Loan Assistance Center operate? ▼

United Student Loan Assistance Center has received CFPB complaints from consumers in 2 states, with the most complaints from Kansas (1 complaints).

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.