Total CFPB complaints
1
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
CFPB complaint profile across 1 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
What consumers report about UNITED SECURITY FINANCIAL
Communication tactics
1 complaints
Grade A · 93.3/100 composite
This collector has an excellent complaint record — very few complaints relative to its size, with high response rates.
UNITED SECURITY FINANCIAL has accumulated 1 total CFPB complaints across 1 states, with 0 filed in the most recent 12 months against 1 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Communication tactics", narrowing to "Called outside of 8am-9pm", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate against a 0% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 1 states, led by California with 1, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 93.3/100 places UNITED SECURITY FINANCIAL in grade band A, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Total CFPB complaints
1
All-time across CCDB intake
Last 12 months
0
0.0% of total history
Stable →
States active
1
Distinct state filings
Timely response rate
100%
Within CFPB SLA window
Consumer disputes
0%
After company response
Reputation grade
A
93.3/100 composite
How UNITED SECURITY FINANCIAL performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
Share of US states + territories with at least one filed complaint against this collector.
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Most common issue: Communication tactics — Called outside of 8am-9pm
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Communication tactics | Called outside of 8am-9pm | 1 |
The states where consumers have filed the most CFPB complaints against UNITED SECURITY FINANCIAL. Every figure is the company's own complaint count in that state — not a national baseline.
Across 1 states with at least one filing
California
1 complaints
The most common issue consumers report about UNITED SECURITY FINANCIAL is "Communication tactics", specifically "Called outside of 8am-9pm". This is based on 1 complaints filed with the CFPB.
Complaints against UNITED SECURITY FINANCIAL have been stable. The company received 0 complaints in the last 12 months.
UNITED SECURITY FINANCIAL has a reputation grade of A (score: 93.3/100). This collector has an excellent complaint record — very few complaints relative to its size, with high response rates.
UNITED SECURITY FINANCIAL has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.
UNITED SECURITY FINANCIAL has received CFPB complaints from consumers in 1 states, with the most complaints from California (1 complaints).
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If UNITED SECURITY FINANCIAL violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Read our methodology — how this data is sourced, computed, and verified.
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |