Total CFPB complaints
13
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 13 complaints
United Revenue Collection Service — Debt Collector Complaint Profile
CFPB complaint profile across 5 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about United Revenue Collection Service
- Attempts to collect debt not owed
Attempts to collect debt not owed
6 complaints
- Written notification about debt
Written notification about debt
4 complaints
- Communication tactics 2
Communication tactics
2 complaints
- False statements or representation 1
False statements or representation
1 complaints
C
Grade C · 61.3/100 composite
This collector has an average complaint record with moderate complaint volumes and typical response rates.
What do CFPB complaints reveal about United Revenue Collection Service?
United Revenue Collection Service has accumulated 13 total CFPB complaints across 5 states, with 2 filed in the most recent 12 months against 11 historical complaints before that window. The trailing-12-month volume represents 15.4% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 92% timely-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 5 states, led by Pennsylvania with 8 and New Jersey with 2, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 61.3/100 places United Revenue Collection Service in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
2
15.4% of total history
Falling ↓
States active
5
Distinct state filings
Timely response rate
92%
Within CFPB SLA window
Reputation grade
C
61.3/100 composite
Response-quality profile
How United Revenue Collection Service performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 92.3%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
State coverage breadth 8.9%
Share of US states + territories with at least one filed complaint against this collector.
How does United Revenue Collection Service compare to its peers?
United Revenue Collect… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2022-01 2026-03
Top Consumer Issues
Attempts to collect debt not owed6 (%)
Communication tactics2 (%)
Written notification about debt4 (%)
False statements or representation1 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 4 |
| Communication tactics | Frequent or repeated calls | 2 |
| Written notification about debt | Didn't receive enough information to verify debt | 2 |
| Attempts to collect debt not owed | Debt was result of identity theft | 2 |
| Written notification about debt | Didn't receive notice of right to dispute | 2 |
| False statements or representation | Attempted to collect wrong amount | 1 |
Where do complaints against United Revenue Collection Service come from?
The states where consumers have filed the most CFPB complaints against United Revenue Collection Service. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against United Revenue Collection Service
Across 5 states with at least one filing
- Pennsylvania
Pennsylvania
8 complaints
- New Jersey 2
New Jersey
2 complaints
- Georgia 1
Georgia
1 complaints
- Florida 1
Florida
1 complaints
- Louisiana 1
Louisiana
1 complaints
Frequently Asked Questions
What is the most common complaint against United Revenue Collection Service? ▼
The most common issue consumers report about United Revenue Collection Service is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 13 complaints filed with the CFPB.
Are complaints against United Revenue Collection Service increasing or decreasing? ▼
Complaints against United Revenue Collection Service are falling. The company received 2 complaints in the last 12 months, showing improvement over prior periods.
What is United Revenue Collection Service's reputation grade? ▼
United Revenue Collection Service has a reputation grade of C (score: 61.3/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.
Does United Revenue Collection Service respond to consumer complaints? ▼
United Revenue Collection Service has a 92% timely response rate to CFPB complaints.
In how many states does United Revenue Collection Service operate? ▼
United Revenue Collection Service has received CFPB complaints from consumers in 5 states, with the most complaints from Pennsylvania (8 complaints).
What can I do if United Revenue Collection Service is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If United Revenue Collection Service violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |