This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

2026 CFPB data Public-data reference. FDCPA reference 130 complaints

United Resource Systems, Inc — Debt Collector Complaint Profile

CFPB complaint profile across 28 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.

Complaints by issue type

What consumers report about United Resource Systems, Inc

complaints
Source CFPB Consumer Complaint Database
F

Grade F · 49.2/100 composite

This collector has a failing complaint record with very high complaint volumes and poor response rates.

What do CFPB complaints reveal about United Resource Systems, Inc?

United Resource Systems, Inc has accumulated 130 total CFPB complaints across 28 states, with 8 filed in the most recent 12 months against 122 historical complaints before that window. The trailing-12-month volume represents 6.2% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.

The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 88% timely-response rate against a 46% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.

Complaints have been recorded across 28 states, led by California with 23 and Colorado with 18, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 49.2/100 places United Resource Systems, Inc in grade band F, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.

Complaint Summary

Total CFPB complaints

130

All-time across CCDB intake

Last 12 months

8

6.2% of total history

Stable →

States active

28

Distinct state filings

Timely response rate

88%

Within CFPB SLA window

Consumer disputes

46%

After company response

Reputation grade

F

49.2/100 composite

Response-quality profile

How United Resource Systems, Inc performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.

Timely response within SLA 87.7%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 92.7%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 50.0%

Share of US states + territories with at least one filed complaint against this collector.

How does United Resource Systems, Inc compare to its peers?

How does United Resource Systems, Inc compare? Versus a peer and the national average across 60+ high-volume collectors
United Resource System… National average
Complaints (last 12 mo)lower is better
8
22,938
250
Timely-response ratehigher is better
88%
100%
91%
Consumer-dispute ratelower is better
46%
24%
19%

Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.

Complaint Trend (24 months)

2022-08 2026-01

Top Consumer Issues

Attempts to collect debt not owed45 (%)
Written notification about debt24 (%)
Cont'd attempts collect debt not owed19 (%)
Disclosure verification of debt11 (%)
False statements or representation10 (%)
Took or threatened to take negative or legal action6 (%)

Most common issue: Attempts to collect debt not owed — Debt is not yours

Know Your Rights

If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.

Learn your full FDCPA rights →

Issue Detail Breakdown

Issue Sub-Issue Complaints
Attempts to collect debt not owed Debt is not yours 25
Written notification about debt Didn't receive enough information to verify debt 17
Attempts to collect debt not owed Debt was result of identity theft 12
Cont'd attempts collect debt not owed Debt is not mine 12
Disclosure verification of debt Not given enough info to verify debt 11
False statements or representation Attempted to collect wrong amount 10
Attempts to collect debt not owed Debt was paid 8
Written notification about debt Didn't receive notice of right to dispute 7
Cont'd attempts collect debt not owed Debt was paid 7
Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged 6

Where do complaints against United Resource Systems, Inc come from?

The states where consumers have filed the most CFPB complaints against United Resource Systems, Inc. Every figure is the company's own complaint count in that state — not a national baseline.

Top states by complaints against United Resource Systems, Inc

Across 28 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Frequently Asked Questions

What is the most common complaint against United Resource Systems, Inc?

The most common issue consumers report about United Resource Systems, Inc is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 130 complaints filed with the CFPB.

Are complaints against United Resource Systems, Inc increasing or decreasing?

Complaints against United Resource Systems, Inc have been stable. The company received 8 complaints in the last 12 months.

What is United Resource Systems, Inc's reputation grade?

United Resource Systems, Inc has a reputation grade of F (score: 49.2/100). This collector has a failing complaint record with very high complaint volumes and poor response rates.

Does United Resource Systems, Inc respond to consumer complaints?

United Resource Systems, Inc has a 88% timely response rate to CFPB complaints. Consumers disputed the company's response in 46% of cases.

In how many states does United Resource Systems, Inc operate?

United Resource Systems, Inc has received CFPB complaints from consumers in 28 states, with the most complaints from California (23 complaints).

What can I do if United Resource Systems, Inc is contacting me?

Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If United Resource Systems, Inc violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.

Consumer Guides

Primary source data

Related

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial