Total CFPB complaints
39
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 39 complaints
United Recovery Solutions — Debt Collector Complaint Profile
CFPB complaint profile across 17 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about United Recovery Solutions
- Communication tactics
Communication tactics
11 complaints
- Attempts to collect debt not owed 4
Attempts to collect debt not owed
4 complaints
- Taking/threatening an illegal action 4
Taking/threatening an illegal action
4 complaints
- Cont'd attempts collect debt not owed 4
Cont'd attempts collect debt not owed
4 complaints
- Improper contact or sharing of info 2
Improper contact or sharing of info
2 complaints
- Written notification about debt 1
Written notification about debt
1 complaints
F
Grade F · 38.9/100 composite
This collector has a failing complaint record with very high complaint volumes and poor response rates.
What do CFPB complaints reveal about United Recovery Solutions?
United Recovery Solutions has accumulated 39 total CFPB complaints across 17 states, with 0 filed in the most recent 12 months against 39 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Communication tactics", narrowing to "Used obscene/profane/abusive language", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 21% timely-response rate against a 13% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 17 states, led by Texas with 7 and Ohio with 6, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 38.9/100 places United Recovery Solutions in grade band F, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
17
Distinct state filings
Timely response rate
21%
Within CFPB SLA window
Consumer disputes
13%
After company response
Reputation grade
F
38.9/100 composite
Response-quality profile
How United Recovery Solutions performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 20.5%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 25.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 30.4%
Share of US states + territories with at least one filed complaint against this collector.
How does United Recovery Solutions compare to its peers?
United Recovery Soluti… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2015-05 2022-05
Top Consumer Issues
Communication tactics11 (%)
Attempts to collect debt not owed4 (%)
Taking/threatening an illegal action4 (%)
Cont'd attempts collect debt not owed4 (%)
Improper contact or sharing of info2 (%)
Written notification about debt1 (%)
Threatened to contact someone or share information improperly1 (%)
Most common issue: Communication tactics — Used obscene/profane/abusive language
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Communication tactics | Used obscene/profane/abusive language | 6 |
| Attempts to collect debt not owed | Debt is not yours | 4 |
| Taking/threatening an illegal action | Threatened arrest/jail if do not pay | 4 |
| Communication tactics | Frequent or repeated calls | 4 |
| Cont'd attempts collect debt not owed | Debt is not mine | 3 |
| Improper contact or sharing of info | Contacted employer after asked not to | 2 |
| Written notification about debt | Didn't receive enough information to verify debt | 1 |
| Cont'd attempts collect debt not owed | Debt was paid | 1 |
| Communication tactics | Called after sent written cease of comm | 1 |
| Threatened to contact someone or share information improperly | Contacted your employer | 1 |
Where do complaints against United Recovery Solutions come from?
The states where consumers have filed the most CFPB complaints against United Recovery Solutions. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against United Recovery Solutions
Across 17 states with at least one filing
- Texas
Texas
7 complaints
- Ohio
Ohio
6 complaints
- New York
New York
5 complaints
- California
California
4 complaints
- Indiana
Indiana
3 complaints
- Kentucky 2
Kentucky
2 complaints
- Pennsylvania 2
Pennsylvania
2 complaints
- Oklahoma 1
Oklahoma
1 complaints
Frequently Asked Questions
What is the most common complaint against United Recovery Solutions? ▼
The most common issue consumers report about United Recovery Solutions is "Communication tactics", specifically "Used obscene/profane/abusive language". This is based on 39 complaints filed with the CFPB.
Are complaints against United Recovery Solutions increasing or decreasing? ▼
Complaints against United Recovery Solutions have been stable. The company received 0 complaints in the last 12 months.
What is United Recovery Solutions's reputation grade? ▼
United Recovery Solutions has a reputation grade of F (score: 38.9/100). This collector has a failing complaint record with very high complaint volumes and poor response rates.
Does United Recovery Solutions respond to consumer complaints? ▼
United Recovery Solutions has a 21% timely response rate to CFPB complaints. Consumers disputed the company's response in 13% of cases.
In how many states does United Recovery Solutions operate? ▼
United Recovery Solutions has received CFPB complaints from consumers in 17 states, with the most complaints from Texas (7 complaints).
What can I do if United Recovery Solutions is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If United Recovery Solutions violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |