This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade F 38 complaints

United Recovery Solutions - Debt Collector Complaint Profile

CFPB complaint profile across 17 states, reputation grade F.

Complaints by issue type

What consumers report about United Recovery Solutions

complaints
Source CFPB Consumer Complaint Database

Data updated July 2026

F

Grade F · 38.9/100 composite

This collector has a failing complaint record with very high complaint volumes and poor response rates.

Based on consumer-filed CFPB complaints, not proven violations or a court finding of wrongdoing.

The verdict

A reputation grade of F: United Recovery Solutions ranks ahead of 3% of the 5,283 collectors PlainCollector grades - 97% keep a cleaner CFPB record, on 38 all-time complaints and a 21% timely-response rate.

3rd pct
reputation rank of 5,283 graded collectors
38
CFPB complaints, all-time
21%
answered inside the CFPB window
0
in the last 12 months (falling)

Grades are relative: every collector is ranked against the others, so an A reflects a cleaner record than peers, not a clean bill of conduct. A complaint is a consumer filing, not a proven violation.

What do CFPB complaints reveal about United Recovery Solutions?

United Recovery Solutions has accumulated 38 total CFPB complaints across 17 states, with 0 filed in the most recent 12 months against 38 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.

The dominant consumer grievance logged with the CFPB is "Communication tactics", narrowing to "Used obscene/profane/abusive language". The company posts a 21% timely-response rate against a 13% consumer-dispute-after-response rate.

Complaints have been recorded across 17 states, led by Ohio with 6 and Texas with 6. Normalized against the full CFPB collector database, the reputation score of 38.9/100 places United Recovery Solutions in grade band F.

How to read a complaint count →

Complaint Summary

Total CFPB complaints

38

low-volume (CCDB)

Last 12 months

0

0.0% of all-time complaints

Falling ↓

States active

17

regional footprint

Timely response rate

21%

below sla band

Consumer disputes

13%

average (vertical avg ~19%)

Reputation grade

F

38.9/100 composite

How does United Recovery Solutions's reputation rank nationally?

Reputation score vs. every graded collector

PlainCollector composite reputation score (0–100, higher = cleaner CFPB record)

39 Bottom 3% higher than 3% of 5,283 graded collectors

0–10: 0 graded collectors (0%). Below this entry. 10–20: 3 graded collectors (0%). Below this entry. 20–30: 29 graded collectors (1%). Below this entry. 30–40: 160 graded collectors (3%). This entry sits in this band. 40–50: 583 graded collectors (11%). Above this entry. 50–60: 1,469 graded collectors (28%). Above this entry. 60–70: 1,364 graded collectors (26%). Above this entry. 70–80: 871 graded collectors (16%). Above this entry. 80–90: 660 graded collectors (12%). Above this entry. 90–100: 144 graded collectors (3%). Above this entry. This collector 0 100 every graded collector, bucketed by value

Each bar is a band; taller bars hold more graded collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source PlainCollector composite of CFPB Consumer Complaint Database · 2013–2026

Response-quality profile

United Recovery Solutions versus the debt-collection vertical average.

Timely response within SLA 20.5%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 12.5%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 30.4%

Share of US states + territories with at least one filed complaint against this collector.

How does United Recovery Solutions compare to its peers?

How does United Recovery Solutions compare? Versus a similar-volume peer and the national average, drawn from 10 collectors with a comparable complaint count
United Recovery Soluti… National average
Complaints (last 12 mo)lower is better
0
0
268
Timely-response ratehigher is better
21%
87%
91%
Consumer-dispute ratelower is better
13%
0%
19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2016-10 2025-02

Issue Detail Breakdown

Issue Sub-Issue Complaints
Communication tactics - 13
Cont'd attempts collect debt not owed - 5
Taking/threatening an illegal action - 5
Attempts to collect debt not owed - 4
Took or threatened to take negative or legal action - 2
False statements or representation - 2
Disclosure verification of debt - 2
Threatened to contact someone or share information improperly - 2
Improper contact or sharing of info - 2
Written notification about debt - 1

Where do complaints against United Recovery Solutions come from?

United Recovery Solutions's own per-state count, not a national baseline.

Top states by complaints against United Recovery Solutions

Across 17 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

What to do if United Recovery Solutions contacts you

A grade of F signals how United Recovery Solutions's CFPB record compares to peers, here is how to act on it.

  • Demand written debt validation within 30 days of first contact, collectors must prove the debt is yours. Validation letter
  • Confirm the caller is really United Recovery Solutions and not an impostor before paying anything. Verify a collector
  • Know your FDCPA rights, you can stop calls and report harassment. Your rights
  • See how United Recovery Solutions ranks against every other collector by complaint record. Browse rankings

Complaint counts and grades reflect the public CFPB record, not a regulator's finding of wrongdoing or legal advice. For your specific situation, consult a licensed attorney.

Frequently Asked Questions

What is the most common complaint against United Recovery Solutions? ▼

The most common issue consumers report about United Recovery Solutions is "Communication tactics", specifically "Used obscene/profane/abusive language". This is based on 38 complaints filed with the CFPB.

Are complaints against United Recovery Solutions increasing or decreasing? ▼

Complaints against United Recovery Solutions are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is United Recovery Solutions's reputation grade? ▼

United Recovery Solutions has a reputation grade of F (score: 38.9/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does United Recovery Solutions respond to consumer complaints? ▼

United Recovery Solutions has a 21% timely response rate to CFPB complaints. Consumers disputed the company's response in 13% of cases.

In how many states does United Recovery Solutions operate? ▼

United Recovery Solutions has received CFPB complaints from consumers in 17 states, with the most complaints from Ohio (6 complaints).

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.