Total CFPB complaints
11
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 11 complaints
United Collection Service Inc (Closed) — Debt Collector Complaint Profile
CFPB complaint profile across 8 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about United Collection Service Inc (Closed)
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
6 complaints
- Communication tactics
Communication tactics
3 complaints
- Disclosure verification of debt 2
Disclosure verification of debt
2 complaints
F
Grade F · 46.6/100 composite
This collector has a failing complaint record with very high complaint volumes and poor response rates.
What do CFPB complaints reveal about United Collection Service Inc (Closed)?
United Collection Service Inc (Closed) has accumulated 11 total CFPB complaints across 8 states, with 0 filed in the most recent 12 months against 11 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Cont'd attempts collect debt not owed", narrowing to "Debt is not mine", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 18% timely-response rate against a 9% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 8 states, led by Washington with 3 and Florida with 2, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 46.6/100 places United Collection Service Inc (Closed) in grade band F, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
8
Distinct state filings
Timely response rate
18%
Within CFPB SLA window
Consumer disputes
9%
After company response
Reputation grade
F
46.6/100 composite
Response-quality profile
How United Collection Service Inc (Closed) performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 18.2%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 18.2%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 14.3%
Share of US states + territories with at least one filed complaint against this collector.
How does United Collection Service Inc (Closed) compare to its peers?
United Collection Serv… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2014-07 2017-02
Top Consumer Issues
Cont'd attempts collect debt not owed6 (%)
Communication tactics3 (%)
Disclosure verification of debt2 (%)
Most common issue: Cont'd attempts collect debt not owed — Debt is not mine
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Cont'd attempts collect debt not owed | Debt is not mine | 4 |
| Communication tactics | Frequent or repeated calls | 3 |
| Cont'd attempts collect debt not owed | Debt was paid | 2 |
| Disclosure verification of debt | Not given enough info to verify debt | 2 |
Where do complaints against United Collection Service Inc (Closed) come from?
The states where consumers have filed the most CFPB complaints against United Collection Service Inc (Closed). Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against United Collection Service Inc (Closed)
Across 8 states with at least one filing
- Washington
Washington
3 complaints
- Florida
Florida
2 complaints
- Maryland 1
Maryland
1 complaints
- Idaho 1
Idaho
1 complaints
- Oregon 1
Oregon
1 complaints
- Ohio 1
Ohio
1 complaints
- Minnesota 1
Minnesota
1 complaints
- Tennessee 1
Tennessee
1 complaints
Frequently Asked Questions
What is the most common complaint against United Collection Service Inc (Closed)? ▼
The most common issue consumers report about United Collection Service Inc (Closed) is "Cont'd attempts collect debt not owed", specifically "Debt is not mine". This is based on 11 complaints filed with the CFPB.
Are complaints against United Collection Service Inc (Closed) increasing or decreasing? ▼
Complaints against United Collection Service Inc (Closed) have been stable. The company received 0 complaints in the last 12 months.
What is United Collection Service Inc (Closed)'s reputation grade? ▼
United Collection Service Inc (Closed) has a reputation grade of F (score: 46.6/100). This collector has a failing complaint record with very high complaint volumes and poor response rates.
Does United Collection Service Inc (Closed) respond to consumer complaints? ▼
United Collection Service Inc (Closed) has a 18% timely response rate to CFPB complaints. Consumers disputed the company's response in 9% of cases.
In how many states does United Collection Service Inc (Closed) operate? ▼
United Collection Service Inc (Closed) has received CFPB complaints from consumers in 8 states, with the most complaints from Washington (3 complaints).
What can I do if United Collection Service Inc (Closed) is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If United Collection Service Inc (Closed) violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |