Total CFPB complaints
33
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 33 complaints
Union Adjustment Company, Inc. — Debt Collector Complaint Profile
CFPB complaint profile across 7 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Union Adjustment Company, Inc.
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
17 complaints
- Disclosure verification of debt 3
Disclosure verification of debt
3 complaints
- Attempts to collect debt not owed 3
Attempts to collect debt not owed
3 complaints
- False statements or representation 2
False statements or representation
2 complaints
- Communication tactics 2
Communication tactics
2 complaints
- Written notification about debt 1
Written notification about debt
1 complaints
C
Grade C · 62.7/100 composite
This collector has an average complaint record with moderate complaint volumes and typical response rates.
What do CFPB complaints reveal about Union Adjustment Company, Inc.?
Union Adjustment Company, Inc. has accumulated 33 total CFPB complaints across 7 states, with 0 filed in the most recent 12 months against 33 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Cont'd attempts collect debt not owed", narrowing to "Debt is not mine", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 97% timely-response rate against a 28% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 7 states, led by California with 24 and Texas with 4, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 62.7/100 places Union Adjustment Company, Inc. in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
7
Distinct state filings
Timely response rate
97%
Within CFPB SLA window
Consumer disputes
28%
After company response
Reputation grade
C
62.7/100 composite
Response-quality profile
How Union Adjustment Company, Inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 97.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 56.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 12.5%
Share of US states + territories with at least one filed complaint against this collector.
How does Union Adjustment Company, Inc. compare to its peers?
Union Adjustment Compa… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2014-10 2021-07
Top Consumer Issues
Cont'd attempts collect debt not owed17 (%)
Disclosure verification of debt3 (%)
Attempts to collect debt not owed3 (%)
False statements or representation2 (%)
Communication tactics2 (%)
Written notification about debt1 (%)
Most common issue: Cont'd attempts collect debt not owed — Debt is not mine
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Cont'd attempts collect debt not owed | Debt is not mine | 10 |
| Cont'd attempts collect debt not owed | Debt was paid | 3 |
| Disclosure verification of debt | Not given enough info to verify debt | 3 |
| Attempts to collect debt not owed | Debt is not yours | 3 |
| False statements or representation | Attempted to collect wrong amount | 2 |
| Cont'd attempts collect debt not owed | Debt resulted from identity theft | 2 |
| Cont'd attempts collect debt not owed | Debt was discharged in bankruptcy | 2 |
| Communication tactics | Used obscene/profane/abusive language | 1 |
| Written notification about debt | Didn't receive enough information to verify debt | 1 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 1 |
Where do complaints against Union Adjustment Company, Inc. come from?
The states where consumers have filed the most CFPB complaints against Union Adjustment Company, Inc.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Union Adjustment Company, Inc.
Across 7 states with at least one filing
- California
California
24 complaints
- Texas 4
Texas
4 complaints
- Washington 1
Washington
1 complaints
- Georgia 1
Georgia
1 complaints
- Florida 1
Florida
1 complaints
- Arizona 1
Arizona
1 complaints
- Idaho 1
Idaho
1 complaints
Frequently Asked Questions
What is the most common complaint against Union Adjustment Company, Inc.? ▼
The most common issue consumers report about Union Adjustment Company, Inc. is "Cont'd attempts collect debt not owed", specifically "Debt is not mine". This is based on 33 complaints filed with the CFPB.
Are complaints against Union Adjustment Company, Inc. increasing or decreasing? ▼
Complaints against Union Adjustment Company, Inc. have been stable. The company received 0 complaints in the last 12 months.
What is Union Adjustment Company, Inc.'s reputation grade? ▼
Union Adjustment Company, Inc. has a reputation grade of C (score: 62.7/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.
Does Union Adjustment Company, Inc. respond to consumer complaints? ▼
Union Adjustment Company, Inc. has a 97% timely response rate to CFPB complaints. Consumers disputed the company's response in 28% of cases.
In how many states does Union Adjustment Company, Inc. operate? ▼
Union Adjustment Company, Inc. has received CFPB complaints from consumers in 7 states, with the most complaints from California (24 complaints).
What can I do if Union Adjustment Company, Inc. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Union Adjustment Company, Inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |