Total CFPB complaints
154
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 154 complaints
UHG, LLC — Debt Collector Complaint Profile
CFPB complaint profile across 31 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about UHG, LLC
- Attempts to collect debt not owed
Attempts to collect debt not owed
51 complaints
- Took or threatened to take negative or legal action
Took or threatened to take negative or legal action
29 complaints
- Written notification about debt 19
Written notification about debt
19 complaints
- False statements or representation 10
False statements or representation
10 complaints
- Communication tactics 9
Communication tactics
9 complaints
- Threatened to contact someone or share information improperly 8
Threatened to contact someone or share information improperly
8 complaints
F
Grade F · 51.7/100 composite
This collector has a failing complaint record with very high complaint volumes and poor response rates.
What do CFPB complaints reveal about UHG, LLC?
UHG, LLC has accumulated 154 total CFPB complaints across 31 states, with 28 filed in the most recent 12 months against 126 historical complaints before that window. The trailing-12-month volume represents 18.2% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 99% timely-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 31 states, led by California with 26 and Missouri with 16, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 51.7/100 places UHG, LLC in grade band F, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
28
18.2% of total history
Rising ↑
States active
31
Distinct state filings
Timely response rate
99%
Within CFPB SLA window
Reputation grade
F
51.7/100 composite
Response-quality profile
How UHG, LLC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 98.7%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
State coverage breadth 55.4%
Share of US states + territories with at least one filed complaint against this collector.
How does UHG, LLC compare to its peers?
UHG, LLC National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2023-10 2026-02
Top Consumer Issues
Attempts to collect debt not owed51 (%)
Took or threatened to take negative or legal action29 (%)
Written notification about debt19 (%)
False statements or representation10 (%)
Communication tactics9 (%)
Threatened to contact someone or share information improperly8 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 28 |
| Took or threatened to take negative or legal action | Sued you without properly notifying you of lawsuit | 15 |
| Took or threatened to take negative or legal action | Threatened to sue you for very old debt | 14 |
| Attempts to collect debt not owed | Debt was result of identity theft | 13 |
| Written notification about debt | Didn't receive notice of right to dispute | 11 |
| False statements or representation | Attempted to collect wrong amount | 10 |
| Attempts to collect debt not owed | Debt was paid | 10 |
| Communication tactics | Frequent or repeated calls | 9 |
| Written notification about debt | Didn't receive enough information to verify debt | 8 |
| Threatened to contact someone or share information improperly | Talked to a third-party about your debt | 8 |
Where do complaints against UHG, LLC come from?
The states where consumers have filed the most CFPB complaints against UHG, LLC. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against UHG, LLC
Across 31 states with at least one filing
- California
California
26 complaints
- Missouri
Missouri
16 complaints
- Ohio
Ohio
13 complaints
- Georgia
Georgia
12 complaints
- Texas 9
Texas
9 complaints
- Florida 7
Florida
7 complaints
- Tennessee 7
Tennessee
7 complaints
- New York 6
New York
6 complaints
Frequently Asked Questions
What is the most common complaint against UHG, LLC? ▼
The most common issue consumers report about UHG, LLC is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 154 complaints filed with the CFPB.
Are complaints against UHG, LLC increasing or decreasing? ▼
Complaints against UHG, LLC are rising. The company received 28 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is UHG, LLC's reputation grade? ▼
UHG, LLC has a reputation grade of F (score: 51.7/100). This collector has a failing complaint record with very high complaint volumes and poor response rates.
Does UHG, LLC respond to consumer complaints? ▼
UHG, LLC has a 99% timely response rate to CFPB complaints.
In how many states does UHG, LLC operate? ▼
UHG, LLC has received CFPB complaints from consumers in 31 states, with the most complaints from California (26 complaints).
What can I do if UHG, LLC is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If UHG, LLC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |