This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade C 95 complaints

Trojan Professional Services, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 19 states, reputation grade C.

Complaints by issue type

What consumers report about Trojan Professional Services, Inc.

complaints
Source CFPB Consumer Complaint Database

Data updated July 2026

C

Grade C · 61.5/100 composite

This collector has an average complaint record with moderate complaint volumes and typical response rates.

Based on consumer-filed CFPB complaints, not proven violations or a court finding of wrongdoing.

The verdict

A reputation grade of C: Trojan Professional Services, Inc. ranks ahead of 48% of the 5,283 collectors PlainCollector grades - 52% keep a cleaner CFPB record, on 95 all-time complaints and a 100% timely-response rate.

48th pct
reputation rank of 5,283 graded collectors
95
CFPB complaints, all-time
100%
answered inside the CFPB window
0
in the last 12 months (falling)

Grades are relative: every collector is ranked against the others, so an A reflects a cleaner record than peers, not a clean bill of conduct. A complaint is a consumer filing, not a proven violation.

What do CFPB complaints reveal about Trojan Professional Services, Inc.?

Trojan Professional Services, Inc. has accumulated 95 total CFPB complaints across 19 states, with 0 filed in the most recent 12 months against 95 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.

The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours". The company posts a 100% timely-response rate against a 18% consumer-dispute-after-response rate.

Complaints have been recorded across 19 states, led by California with 29 and New Jersey with 18. Normalized against the full CFPB collector database, the reputation score of 61.5/100 places Trojan Professional Services, Inc. in grade band C.

How to read a complaint count →

Complaint Summary

Total CFPB complaints

95

low-volume (CCDB)

Last 12 months

0

0.0% of all-time complaints

Falling ↓

States active

19

regional footprint

Timely response rate

100%

excellent band

Consumer disputes

18%

average (vertical avg ~19%)

Reputation grade

C

61.5/100 composite

How does Trojan Professional Services, Inc.'s reputation rank nationally?

Reputation score vs. every graded collector

PlainCollector composite reputation score (0–100, higher = cleaner CFPB record)

62 48th percentile higher than 48% of 5,283 graded collectors

0–10: 0 graded collectors (0%). Below this entry. 10–20: 3 graded collectors (0%). Below this entry. 20–30: 29 graded collectors (1%). Below this entry. 30–40: 160 graded collectors (3%). Below this entry. 40–50: 583 graded collectors (11%). Below this entry. 50–60: 1,469 graded collectors (28%). Below this entry. 60–70: 1,364 graded collectors (26%). This entry sits in this band. 70–80: 871 graded collectors (16%). Above this entry. 80–90: 660 graded collectors (12%). Above this entry. 90–100: 144 graded collectors (3%). Above this entry. This collector 0 100 every graded collector, bucketed by value

Each bar is a band; taller bars hold more graded collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source PlainCollector composite of CFPB Consumer Complaint Database · 2013–2026

Response-quality profile

Trojan Professional Services, Inc. versus the debt-collection vertical average.

Timely response within SLA 100.0%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 17.9%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 33.9%

Share of US states + territories with at least one filed complaint against this collector.

How does Trojan Professional Services, Inc. compare to its peers?

How does Trojan Professional Services, Inc. compare? Versus a similar-volume peer and the national average, drawn from 10 collectors with a comparable complaint count
Trojan Professional Se… National average
Complaints (last 12 mo)lower is better
0
10
268
Timely-response ratehigher is better
100%
70%
91%
Consumer-dispute ratelower is better
18%
7%
19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2024-02 2026-02

Issue Detail Breakdown

Issue Sub-Issue Complaints
Attempts to collect debt not owed - 31
Cont'd attempts collect debt not owed - 23
Written notification about debt - 16
Disclosure verification of debt - 13
False statements or representation - 7
Took or threatened to take negative or legal action - 3
Threatened to contact someone or share information improperly - 1
Improper contact or sharing of info - 1

Where do complaints against Trojan Professional Services, Inc. come from?

Trojan Professional Services, Inc.'s own per-state count, not a national baseline.

Top states by complaints against Trojan Professional Services, Inc.

Across 19 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

What to do if Trojan Professional Services, Inc. contacts you

A grade of C signals how Trojan Professional Services, Inc.'s CFPB record compares to peers, here is how to act on it.

  • Demand written debt validation within 30 days of first contact, collectors must prove the debt is yours. Validation letter
  • Confirm the caller is really Trojan Professional Services, Inc. and not an impostor before paying anything. Verify a collector
  • Know your FDCPA rights, you can stop calls and report harassment. Your rights
  • See how Trojan Professional Services, Inc. ranks against every other collector by complaint record. Browse rankings

Complaint counts and grades reflect the public CFPB record, not a regulator's finding of wrongdoing or legal advice. For your specific situation, consult a licensed attorney.

Frequently Asked Questions

What is the most common complaint against Trojan Professional Services, Inc.? ▼

The most common issue consumers report about Trojan Professional Services, Inc. is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 95 complaints filed with the CFPB.

Are complaints against Trojan Professional Services, Inc. increasing or decreasing? ▼

Complaints against Trojan Professional Services, Inc. are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is Trojan Professional Services, Inc.'s reputation grade? ▼

Trojan Professional Services, Inc. has a reputation grade of C (score: 61.5/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Trojan Professional Services, Inc. respond to consumer complaints? ▼

Trojan Professional Services, Inc. has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 18% of cases.

In how many states does Trojan Professional Services, Inc. operate? ▼

Trojan Professional Services, Inc. has received CFPB complaints from consumers in 19 states, with the most complaints from California (29 complaints).

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.