Total CFPB complaints
47
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 47 complaints
TRINITY HOPE ASSOCIATES — Debt Collector Complaint Profile
CFPB complaint profile across 8 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about TRINITY HOPE ASSOCIATES
- Attempts to collect debt not owed
Attempts to collect debt not owed
11 complaints
- Took or threatened to take negative or legal action
Took or threatened to take negative or legal action
10 complaints
- Written notification about debt
Written notification about debt
7 complaints
- Cont'd attempts collect debt not owed 4
Cont'd attempts collect debt not owed
4 complaints
- False statements or representation 4
False statements or representation
4 complaints
- Communication tactics 2
Communication tactics
2 complaints
D
Grade D · 54.0/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about TRINITY HOPE ASSOCIATES?
TRINITY HOPE ASSOCIATES has accumulated 47 total CFPB complaints across 8 states, with 8 filed in the most recent 12 months against 39 historical complaints before that window. The trailing-12-month volume represents 17.0% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 70% timely-response rate against a 18% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 8 states, led by North Carolina with 31 and Georgia with 5, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 54.0/100 places TRINITY HOPE ASSOCIATES in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
8
17.0% of total history
Rising ↑
States active
8
Distinct state filings
Timely response rate
70%
Within CFPB SLA window
Consumer disputes
18%
After company response
Reputation grade
D
54.0/100 composite
Response-quality profile
How TRINITY HOPE ASSOCIATES performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 70.2%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 36.4%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 14.3%
Share of US states + territories with at least one filed complaint against this collector.
How does TRINITY HOPE ASSOCIATES compare to its peers?
TRINITY HOPE ASSOCIATE… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2017-10 2026-02
Top Consumer Issues
Attempts to collect debt not owed11 (%)
Cont'd attempts collect debt not owed4 (%)
False statements or representation4 (%)
Took or threatened to take negative or legal action10 (%)
Written notification about debt7 (%)
Communication tactics2 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 9 |
| Cont'd attempts collect debt not owed | Debt was paid | 4 |
| False statements or representation | Attempted to collect wrong amount | 4 |
| Took or threatened to take negative or legal action | Threatened to sue you for very old debt | 4 |
| Written notification about debt | Didn't receive enough information to verify debt | 4 |
| Took or threatened to take negative or legal action | Threatened to arrest you or take you to jail if you do not pay | 3 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 3 |
| Written notification about debt | Didn't receive notice of right to dispute | 3 |
| Communication tactics | Frequent or repeated calls | 2 |
| Attempts to collect debt not owed | Debt was result of identity theft | 2 |
Where do complaints against TRINITY HOPE ASSOCIATES come from?
The states where consumers have filed the most CFPB complaints against TRINITY HOPE ASSOCIATES. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against TRINITY HOPE ASSOCIATES
Across 8 states with at least one filing
- North Carolina
North Carolina
31 complaints
- Georgia 5
Georgia
5 complaints
- Florida 4
Florida
4 complaints
- Oregon 2
Oregon
2 complaints
- New York 2
New York
2 complaints
- Maryland 1
Maryland
1 complaints
- New Mexico 1
New Mexico
1 complaints
- District of Columbia 1
District of Columbia
1 complaints
Frequently Asked Questions
What is the most common complaint against TRINITY HOPE ASSOCIATES? ▼
The most common issue consumers report about TRINITY HOPE ASSOCIATES is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 47 complaints filed with the CFPB.
Are complaints against TRINITY HOPE ASSOCIATES increasing or decreasing? ▼
Complaints against TRINITY HOPE ASSOCIATES are rising. The company received 8 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is TRINITY HOPE ASSOCIATES's reputation grade? ▼
TRINITY HOPE ASSOCIATES has a reputation grade of D (score: 54.0/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does TRINITY HOPE ASSOCIATES respond to consumer complaints? ▼
TRINITY HOPE ASSOCIATES has a 70% timely response rate to CFPB complaints. Consumers disputed the company's response in 18% of cases.
In how many states does TRINITY HOPE ASSOCIATES operate? ▼
TRINITY HOPE ASSOCIATES has received CFPB complaints from consumers in 8 states, with the most complaints from North Carolina (31 complaints).
What can I do if TRINITY HOPE ASSOCIATES is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If TRINITY HOPE ASSOCIATES violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |