This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade D 48 complaints

Trinity Hope Associates - Debt Collector Complaint Profile

CFPB complaint profile across 8 states, reputation grade D.

Complaints by issue type

What consumers report about Trinity Hope Associates

complaints
Source CFPB Consumer Complaint Database

Data updated July 2026

D

Grade D · 54.0/100 composite

This collector has a poor complaint record with above-average complaints and below-average response rates.

Based on consumer-filed CFPB complaints, not proven violations or a court finding of wrongdoing.

The verdict

A reputation grade of D: Trinity Hope Associates ranks ahead of 22% of the 5,283 collectors PlainCollector grades - 78% keep a cleaner CFPB record, on 48 all-time complaints and a 70% timely-response rate.

22nd pct
reputation rank of 5,283 graded collectors
48
CFPB complaints, all-time
70%
answered inside the CFPB window
5
in the last 12 months (falling)

Grades are relative: every collector is ranked against the others, so an A reflects a cleaner record than peers, not a clean bill of conduct. A complaint is a consumer filing, not a proven violation.

What do CFPB complaints reveal about Trinity Hope Associates?

Trinity Hope Associates has accumulated 48 total CFPB complaints across 8 states, with 5 filed in the most recent 12 months against 43 historical complaints before that window. The trailing-12-month volume represents 10.4% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.

The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours". The company posts a 70% timely-response rate against a 18% consumer-dispute-after-response rate.

Complaints have been recorded across 8 states, led by North Carolina with 32 and Georgia with 5. Normalized against the full CFPB collector database, the reputation score of 54.0/100 places Trinity Hope Associates in grade band D.

How to read a complaint count →

Complaint Summary

Total CFPB complaints

48

low-volume (CCDB)

Last 12 months

5

10.4% of all-time complaints

Falling ↓

States active

8

regional footprint

Timely response rate

70%

below sla band

Consumer disputes

18%

average (vertical avg ~19%)

Reputation grade

D

54.0/100 composite

How does Trinity Hope Associates's reputation rank nationally?

Reputation score vs. every graded collector

PlainCollector composite reputation score (0–100, higher = cleaner CFPB record)

54 Bottom 22% higher than 22% of 5,283 graded collectors

0–10: 0 graded collectors (0%). Below this entry. 10–20: 3 graded collectors (0%). Below this entry. 20–30: 29 graded collectors (1%). Below this entry. 30–40: 160 graded collectors (3%). Below this entry. 40–50: 583 graded collectors (11%). Below this entry. 50–60: 1,469 graded collectors (28%). This entry sits in this band. 60–70: 1,364 graded collectors (26%). Above this entry. 70–80: 871 graded collectors (16%). Above this entry. 80–90: 660 graded collectors (12%). Above this entry. 90–100: 144 graded collectors (3%). Above this entry. This collector 0 100 every graded collector, bucketed by value

Each bar is a band; taller bars hold more graded collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source PlainCollector composite of CFPB Consumer Complaint Database · 2013–2026

Response-quality profile

Trinity Hope Associates versus the debt-collection vertical average.

Timely response within SLA 70.2%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 18.2%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 14.3%

Share of US states + territories with at least one filed complaint against this collector.

How does Trinity Hope Associates compare to its peers?

How does TRINITY HOPE ASSOCIATES compare? Versus a similar-volume peer and the national average, drawn from 10 collectors with a comparable complaint count
TRINITY HOPE ASSOCIATE… National average
Complaints (last 12 mo)lower is better
5
25
268
Timely-response ratehigher is better
70%
90%
91%
Consumer-dispute ratelower is better
18%
0%
19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2023-04 2026-02

Issue Detail Breakdown

Issue Sub-Issue Complaints
Attempts to collect debt not owed - 13
Took or threatened to take negative or legal action - 12
Written notification about debt - 7
False statements or representation - 5
Cont'd attempts collect debt not owed - 5
Communication tactics - 4
Disclosure verification of debt - 2

Where do complaints against Trinity Hope Associates come from?

Trinity Hope Associates's own per-state count, not a national baseline.

Top states by complaints against Trinity Hope Associates

Across 8 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

What to do if Trinity Hope Associates contacts you

A grade of D signals how Trinity Hope Associates's CFPB record compares to peers, here is how to act on it.

  • Demand written debt validation within 30 days of first contact, collectors must prove the debt is yours. Validation letter
  • Confirm the caller is really Trinity Hope Associates and not an impostor before paying anything. Verify a collector
  • Know your FDCPA rights, you can stop calls and report harassment. Your rights
  • See how Trinity Hope Associates ranks against every other collector by complaint record. Browse rankings

Complaint counts and grades reflect the public CFPB record, not a regulator's finding of wrongdoing or legal advice. For your specific situation, consult a licensed attorney.

Frequently Asked Questions

What is the most common complaint against Trinity Hope Associates? ▼

The most common issue consumers report about Trinity Hope Associates is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 48 complaints filed with the CFPB.

Are complaints against Trinity Hope Associates increasing or decreasing? ▼

Complaints against Trinity Hope Associates are falling. The company received 5 complaints in the last 12 months, showing improvement over prior periods.

What is Trinity Hope Associates's reputation grade? ▼

Trinity Hope Associates has a reputation grade of D (score: 54.0/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Trinity Hope Associates respond to consumer complaints? ▼

Trinity Hope Associates has a 70% timely response rate to CFPB complaints. Consumers disputed the company's response in 18% of cases.

In how many states does Trinity Hope Associates operate? ▼

Trinity Hope Associates has received CFPB complaints from consumers in 8 states, with the most complaints from North Carolina (32 complaints).

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.