Total CFPB complaints
5
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 5 complaints
TRIAD FINANCIAL SERVICES, INC. — Debt Collector Complaint Profile
CFPB complaint profile across 4 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about TRIAD FINANCIAL SERVICES, INC.
- Written notification about debt
Written notification about debt
2 complaints
- False statements or representation
False statements or representation
2 complaints
- Threatened to contact someone or share information improperly
Threatened to contact someone or share information improperly
1 complaints
B
Grade B · 71.4/100 composite
This collector has a good complaint record with relatively few complaints and responsive customer service.
What do CFPB complaints reveal about TRIAD FINANCIAL SERVICES, INC.?
TRIAD FINANCIAL SERVICES, INC. has accumulated 5 total CFPB complaints across 4 states, with 0 filed in the most recent 12 months against 5 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.
The dominant consumer grievance logged with the CFPB is "Written notification about debt", narrowing to "Didn't receive enough information to verify debt", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 4 states, led by California with 2 and Michigan with 1, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 71.4/100 places TRIAD FINANCIAL SERVICES, INC. in grade band B, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Falling ↓
States active
4
Distinct state filings
Timely response rate
100%
Within CFPB SLA window
Reputation grade
B
71.4/100 composite
Response-quality profile
How TRIAD FINANCIAL SERVICES, INC. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 100.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
State coverage breadth 7.1%
Share of US states + territories with at least one filed complaint against this collector.
How does TRIAD FINANCIAL SERVICES, INC. compare to its peers?
TRIAD FINANCIAL SERVIC… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2017-12 2024-10
Top Consumer Issues
Written notification about debt2 (%)
False statements or representation2 (%)
Threatened to contact someone or share information improperly1 (%)
Most common issue: Written notification about debt — Didn't receive enough information to verify debt
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Written notification about debt | Didn't receive enough information to verify debt | 2 |
| False statements or representation | Attempted to collect wrong amount | 1 |
| False statements or representation | Impersonated attorney, law enforcement, or government official | 1 |
| Threatened to contact someone or share information improperly | Talked to a third-party about your debt | 1 |
Where do complaints against TRIAD FINANCIAL SERVICES, INC. come from?
The states where consumers have filed the most CFPB complaints against TRIAD FINANCIAL SERVICES, INC.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against TRIAD FINANCIAL SERVICES, INC.
Across 4 states with at least one filing
- California
California
2 complaints
- Michigan
Michigan
1 complaints
- Florida
Florida
1 complaints
- New York
New York
1 complaints
Frequently Asked Questions
What is the most common complaint against TRIAD FINANCIAL SERVICES, INC.? ▼
The most common issue consumers report about TRIAD FINANCIAL SERVICES, INC. is "Written notification about debt", specifically "Didn't receive enough information to verify debt". This is based on 5 complaints filed with the CFPB.
Are complaints against TRIAD FINANCIAL SERVICES, INC. increasing or decreasing? ▼
Complaints against TRIAD FINANCIAL SERVICES, INC. are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.
What is TRIAD FINANCIAL SERVICES, INC.'s reputation grade? ▼
TRIAD FINANCIAL SERVICES, INC. has a reputation grade of B (score: 71.4/100). This collector has a good complaint record with relatively few complaints and responsive customer service.
Does TRIAD FINANCIAL SERVICES, INC. respond to consumer complaints? ▼
TRIAD FINANCIAL SERVICES, INC. has a 100% timely response rate to CFPB complaints.
In how many states does TRIAD FINANCIAL SERVICES, INC. operate? ▼
TRIAD FINANCIAL SERVICES, INC. has received CFPB complaints from consumers in 4 states, with the most complaints from California (2 complaints).
What can I do if TRIAD FINANCIAL SERVICES, INC. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If TRIAD FINANCIAL SERVICES, INC. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |