Total CFPB complaints
53,983
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 53,983 complaints
TRANSUNION INTERMEDIATE HOLDINGS, INC. — Debt Collector Complaint Profile
CFPB complaint profile across 53 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about TRANSUNION INTERMEDIATE HOLDINGS, INC.
- Attempts to collect debt not owed
Attempts to collect debt not owed
27,404 complaints
- Written notification about debt
Written notification about debt
22,778 complaints
- False statements or representation 1,547
False statements or representation
1,547 complaints
- Took or threatened to take negative or legal action 977
Took or threatened to take negative or legal action
977 complaints
- Confusing or missing disclosures 171
Confusing or missing disclosures
171 complaints
D
Grade D · 53.9/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about TRANSUNION INTERMEDIATE HOLDINGS, INC.?
TRANSUNION INTERMEDIATE HOLDINGS, INC. has accumulated 53,983 total CFPB complaints across 53 states, with 22,938 filed in the most recent 12 months against 31,045 historical complaints before that window. The trailing-12-month volume represents 42.5% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Written notification about debt", narrowing to "Notification didn't disclose it was an attempt to collect a debt", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate against a 24% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 53 states, led by Texas with 13,668 and Florida with 5,727, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 53.9/100 places TRANSUNION INTERMEDIATE HOLDINGS, INC. in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
22,938
42.5% of total history
Rising ↑
States active
53
Distinct state filings
Timely response rate
100%
Within CFPB SLA window
Consumer disputes
24%
After company response
Reputation grade
D
53.9/100 composite
Response-quality profile
How TRANSUNION INTERMEDIATE HOLDINGS, INC. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 100.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 48.7%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 94.6%
Share of US states + territories with at least one filed complaint against this collector.
How does TRANSUNION INTERMEDIATE HOLDINGS, INC. compare to its peers?
TRANSUNION INTERMEDIAT… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2024-04 2026-03
Top Consumer Issues
Written notification about debt22,778 (%)
Attempts to collect debt not owed27,404 (%)
False statements or representation1,547 (%)
Took or threatened to take negative or legal action977 (%)
Confusing or missing disclosures171 (%)
Most common issue: Written notification about debt — Notification didn't disclose it was an attempt to collect a debt
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Written notification about debt | Notification didn't disclose it was an attempt to collect a debt | 19,240 |
| Attempts to collect debt not owed | Debt was result of identity theft | 13,411 |
| Attempts to collect debt not owed | Debt is not yours | 12,700 |
| Written notification about debt | Didn't receive enough information to verify debt | 2,329 |
| False statements or representation | Attempted to collect wrong amount | 1,547 |
| Written notification about debt | Didn't receive notice of right to dispute | 1,209 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 977 |
| Attempts to collect debt not owed | Debt was paid | 852 |
| Attempts to collect debt not owed | Debt was already discharged in bankruptcy and is no longer owed | 441 |
| Confusing or missing disclosures | — | 171 |
Where do complaints against TRANSUNION INTERMEDIATE HOLDINGS, INC. come from?
The states where consumers have filed the most CFPB complaints against TRANSUNION INTERMEDIATE HOLDINGS, INC.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against TRANSUNION INTERMEDIATE HOLDINGS, INC.
Across 53 states with at least one filing
- Texas
Texas
13,668 complaints
- Florida
Florida
5,727 complaints
- California 4,762
California
4,762 complaints
- Georgia 4,032
Georgia
4,032 complaints
- New York 3,179
New York
3,179 complaints
- Pennsylvania 2,268
Pennsylvania
2,268 complaints
- Illinois 1,902
Illinois
1,902 complaints
- North Carolina 1,475
North Carolina
1,475 complaints
Frequently Asked Questions
What is the most common complaint against TRANSUNION INTERMEDIATE HOLDINGS, INC.? ▼
The most common issue consumers report about TRANSUNION INTERMEDIATE HOLDINGS, INC. is "Written notification about debt", specifically "Notification didn't disclose it was an attempt to collect a debt". This is based on 53,983 complaints filed with the CFPB.
Are complaints against TRANSUNION INTERMEDIATE HOLDINGS, INC. increasing or decreasing? ▼
Complaints against TRANSUNION INTERMEDIATE HOLDINGS, INC. are rising. The company received 22,938 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is TRANSUNION INTERMEDIATE HOLDINGS, INC.'s reputation grade? ▼
TRANSUNION INTERMEDIATE HOLDINGS, INC. has a reputation grade of D (score: 53.9/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does TRANSUNION INTERMEDIATE HOLDINGS, INC. respond to consumer complaints? ▼
TRANSUNION INTERMEDIATE HOLDINGS, INC. has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 24% of cases.
In how many states does TRANSUNION INTERMEDIATE HOLDINGS, INC. operate? ▼
TRANSUNION INTERMEDIATE HOLDINGS, INC. has received CFPB complaints from consumers in 53 states, with the most complaints from Texas (13,668 complaints).
What can I do if TRANSUNION INTERMEDIATE HOLDINGS, INC. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If TRANSUNION INTERMEDIATE HOLDINGS, INC. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |