This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Transunion Intermediate Holdings, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 53 states, reputation grade D.

Compiled byPlainCollector Editorial, Debt Collector Reputation Editorial Team

Attempts to collect debt not owed

28,899
Written notification about debt

23,739
False statements or representation

1,895
Took or threatened to take negative or legal action

1,225
Communication tactics

236
Threatened to contact someone or share information improperly

129

Data updated July 2026

Grade D · 53.9/100 composite

This collector has a poor complaint record with above-average complaints and below-average response rates.

Based on consumer-filed CFPB complaints, not proven violations or a court finding of wrongdoing.

The verdict

A reputation grade of D: Transunion Intermediate Holdings, Inc. ranks ahead of 22% of the 5,283 collectors PlainCollector grades - 78% keep a cleaner CFPB record, on 56,286 all-time complaints and a 100% timely-response rate.

22nd pct
reputation rank of 5,283 graded collectors: 56,286
CFPB complaints, all-time: 100%
answered inside the CFPB window: 17,761
in the last 12 months (rising)

Grades are relative: every collector is ranked against the others, so an A reflects a cleaner record than peers, not a clean bill of conduct. A complaint is a consumer filing, not a proven violation.

What do CFPB complaints reveal about Transunion Intermediate Holdings, Inc.?

Transunion Intermediate Holdings, Inc. has accumulated 56,286 total CFPB complaints across 53 states, with 17,761 filed in the most recent 12 months against 38,525 historical complaints before that window. The trailing-12-month volume represents 31.6% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.

The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Notification didn't disclose it was an attempt to collect a debt". The company posts a 100% timely-response rate against a 24% consumer-dispute-after-response rate.

Complaints have been recorded across 53 states, led by Texas with 14,088 and Florida with 5,963. Normalized against the full CFPB collector database, the reputation score of 53.9/100 places Transunion Intermediate Holdings, Inc. in grade band D.

How to read a complaint count →

Complaint Summary

Total CFPB complaints

56,286

mega-volume (CCDB)

Last 12 months

17,761

31.6% of all-time complaints

Rising ↑

States active

nationwide footprint

Timely response rate

100%

excellent band

Consumer disputes

24%

elevated (vertical avg ~19%)

Reputation grade

53.9/100 composite

How does Transunion Intermediate Holdings, Inc.'s reputation rank nationally?

Reputation score vs. every graded collector

PlainCollector composite reputation score (0–100, higher = cleaner CFPB record)

54 Bottom 22% higher than 22% of 5,283 graded collectors

Each bar is a band; taller bars hold more graded collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source PlainCollector composite of CFPB Consumer Complaint Database · 2013–2026

Response-quality profile

Transunion Intermediate Holdings, Inc. versus the debt-collection vertical average.

Timely response within SLA 100.0%

Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 24.4%

Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 94.6%

Share of US states + territories with at least one filed complaint against this collector.

How does Transunion Intermediate Holdings, Inc. compare to its peers?

How does TRANSUNION INTERMEDIATE HOLDINGS, INC. compare? Versus a similar-volume peer and the national average, drawn from 10 collectors with a comparable complaint count

TRANSUNION INTERMEDIAT… National average

Complaints (last 12 mo)lower is better

17,761

17,512

268

Timely-response ratehigher is better

100%

91%

Consumer-dispute ratelower is better

24%

22%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2024-04 2026-03

Issue Detail Breakdown

Issue	Sub-Issue	Complaints
Attempts to collect debt not owed	-	28,899
Written notification about debt	-	23,739
False statements or representation	-	1,895
Took or threatened to take negative or legal action	-	1,225
Communication tactics	-	236
Threatened to contact someone or share information improperly	-	129
Electronic communications	-	97
Cont'd attempts collect debt not owed	-	36
Disclosure verification of debt	-	26
Improper contact or sharing of info	-	4

Where do complaints against Transunion Intermediate Holdings, Inc. come from?

Transunion Intermediate Holdings, Inc.'s own per-state count, not a national baseline.

Texas

14,088
Florida

5,963
California

5,010
Georgia

4,227
New York

3,274
Pennsylvania

2,523
Illinois

1,947
North Carolina

1,570

What to do if Transunion Intermediate Holdings, Inc. contacts you

A grade of D signals how Transunion Intermediate Holdings, Inc.'s CFPB record compares to peers, here is how to act on it.

Demand written debt validation within 30 days of first contact, collectors must prove the debt is yours. Validation letter
Confirm the caller is really Transunion Intermediate Holdings, Inc. and not an impostor before paying anything. Verify a collector
Know your FDCPA rights, you can stop calls and report harassment. Your rights
See how Transunion Intermediate Holdings, Inc. ranks against every other collector by complaint record. Browse rankings

Complaint counts and grades reflect the public CFPB record, not a regulator's finding of wrongdoing or legal advice. For your specific situation, consult a licensed attorney.

Frequently Asked Questions

What is the most common complaint against Transunion Intermediate Holdings, Inc.? ▼

The most common issue consumers report about Transunion Intermediate Holdings, Inc. is "Attempts to collect debt not owed", specifically "Notification didn't disclose it was an attempt to collect a debt". This is based on 56,286 complaints filed with the CFPB.

Are complaints against Transunion Intermediate Holdings, Inc. increasing or decreasing? ▼

Complaints against Transunion Intermediate Holdings, Inc. are rising. The company received 17,761 complaints in the last 12 months, indicating an upward trend in consumer issues.

What is Transunion Intermediate Holdings, Inc.'s reputation grade? ▼

Transunion Intermediate Holdings, Inc. has a reputation grade of D (score: 53.9/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Transunion Intermediate Holdings, Inc. respond to consumer complaints? ▼

Transunion Intermediate Holdings, Inc. has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 24% of cases.

In how many states does Transunion Intermediate Holdings, Inc. operate? ▼

Transunion Intermediate Holdings, Inc. has received CFPB complaints from consumers in 53 states, with the most complaints from Texas (14,088 complaints).

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.