This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade D 9 complaints

Total Recovery Solutions - Debt Collector Complaint Profile

CFPB complaint profile across 7 states, reputation grade D.

Complaints by issue type

What consumers report about Total Recovery Solutions

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record total-recovery-solutions Total Recovery Solutions

Grade D · 9 CFPB filings · 56% timely · lead issue: Communication tactics

  • VOL 9
  • GRADE D
  • 12MO 0
  • STATES 7
  • TIMELY 56%
  • DISPUTE 22%
  • ISSUE Communication tactics
  • RANK #2,659
  • COMPOSE Not ranked

Volume peers

Nearest volume peer: 1st Results Billings & Collections, Inc. (9 complaints)

1st Results Billings & Collections, Inc.1st Results Billings & Colle…92233 Paradise Road LLC2233 Paradise Road LLC9A-1 Premium Acceptance, Inc.A-1 Premium Acceptance, Inc.9Account Control BureauAccount Control Bureau9Total Recovery Solutions (this)Total Recovery Solutions (th…9
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Total Recovery Solutions's 9 CFPB complaints sit next to 1st Results Billings & Collections, Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 9 complaints break down

Every complaint issue type on record for Total Recovery Solutions, not just the top ones shown above.

Reputation score breakdown

D
Composite reputation score
53.8/100
Total Recovery Solutions

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume C
9
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response C
56%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate B
22%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend B
Falling
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

State-heavy filing map

33.3% of Total Recovery Solutions's CFPB filings land in California

Concentration is computed from this collector's company_states rows only, not a national baseline. Corpus placement method.

Dominant state
California 33.3%
3 of 9 filings · 7 states touched
Seasonal peak
2024-02 9.7%
8–15% band · 3 filings
Corpus ranks
#2,659 volume
Composite not ranked (fewer than 200 complaints)
Volume rank among 5,420 collectors

How does Total Recovery Solutions compare to its peers?

How does Total Recovery Solutions compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
Total Recovery Solutions National average
Complaints (last 12 mo)lower is better
0
4
268
Timely-response ratehigher is better
56%
83%
91%
Consumer-dispute ratelower is better
22%
0%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy Total Recovery Solutions a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 7 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 0%20%40%60%80%100%120% 0%50%100%150% Timely response rate (%) Dispute rate (%) Total Recovery Solutions vs. 6 similar-volume peers, by response speed and dispute rate Total Recovery SolutionsUnited Credit Service IncVALLEY NATIONAL BANCORPThomas & Thomas Attorneys and Counselors at Law, LLCVNU Group, LLCThe Law Offices of Barry J. Gammons, PLLCVenture Financial Services, Inc.
Source: CFPB Consumer Complaint Database

Total Recovery Solutions's complaint volume in context

Total Recovery Solutions vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

9 51st percentile higher than 51% of 5,420 collectors

0–20: 3,504 collectors (65%). This entry sits in this band. 20–40: 565 collectors (10%). Above this entry. 40–60: 260 collectors (5%). Above this entry. 60–80: 163 collectors (3%). Above this entry. 80–100: 112 collectors (2%). Above this entry. 100–120: 63 collectors (1%). Above this entry. 120–140: 67 collectors (1%). Above this entry. 140–160: 53 collectors (1%). Above this entry. 160–180: 42 collectors (1%). Above this entry. 180–200: 55 collectors (1%). Above this entry. 200–220: 536 collectors (10%). Above this entry. Total Recovery Solutions 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Falling ↓
2022-10 2025-11

Issue Detail Breakdown

Issue Complaints
Communication tactics
4
Cont'd attempts collect debt not owed
2
Improper contact or sharing of info
2
Disclosure verification of debt
1

Where do complaints against Total Recovery Solutions come from?

Total Recovery Solutions's own per-state count, not a national baseline.

Top states by complaints against Total Recovery Solutions

Across 7 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Total Recovery Solutions: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 9.

4 peers

Know your rights before responding to Total Recovery Solutions: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.